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2019 Top-Rated Nonprofit

National Council on Aging

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Nonprofit Overview

Causes: Centers to Support the Independence of Specific Populations, Civil Rights, Human Services, Seniors, Seniors Rights

Mission: NCOA's mission is to improve the lives of millions of older adults, especially those who are struggling

Results: Since 2010, NCOA has improved the health and economic security of 10 million older adults. Our new goal is to get to 40 million by 2030.

Target demographics: older adults

Direct beneficiaries per year: 1.2 million older adults

Geographic areas served: communities across the country

Programs: benefits access, job training, chronic disease self-management, falls prevention, and advocacy

Community Stories

153 Stories from Volunteers, Donors & Supporters

2

Professional with expertise in this field

Rating: 5

The resources they provide are vast and exceptional. It is the first place I go to when I am looking for programmatic information and educational materials for older adults.

4

Professional with expertise in this field

Rating: 5

NCOA is a trusted resource for information to support older adults in the community! We love the Aging Mastery Program. It provides our participants with the tools and resources to age well and enjoy the gift of time.

6

Professional with expertise in this field

Rating: 5

NCOA is a trusted organization in the field of aging. I would not know where to turn first for comprehensive evidence-based health-related programs and creative strategies for assisting older adults if NCOA did not exist. They invest in the lives of professionals through Learning Collaboratives and by partnering with the Administration for Community Living. I have grown in my professional career because of NCOA and so many others connected to NCOA. My last opportunity to speak on a panel with, for, and because of them was in April 2019. I am no longer directly connected to CDSME programs, but I am still in the aging field and I use NCOA’s site when needed.

5 Malia F.

Professional with expertise in this field

Rating: 5

The National Council on Aging is the "go to" for all things older adult. In this day and age with scams and spams constantly hitting our emails and text messaging, I know that the NCOA is legit and has the backs of the people it serves. From policy to advocacy to benefits, Medicare, social security and senior center programming the NCOA has the resources and assists the rest of the nation in helping to provide opportunities to the aging demographic(s) of our states. Glad to know I have a solid place to go for education, policy and resources.

4

Professional with expertise in this field

Rating: 5

NCOA & NISC not only are a powerful advocate for the older adults of America but they also help other professionals who provide programs and services to these older and often vulnerable adults and also offer a comprehensive national accreditation program to senior centers as well as annual conferences and online forums, chats & webinars that allow for training and educational and networking opportunities.

2

Volunteer

Rating: 5

I am a senior participant with the Northern Kentucky Community Action Commissions Senior Employment Program. I am a participant monitor and I love it. This has given me much needed experience for moving forward. While here I have earned my Bachelor's degree in social work and am now working on my Master's degree. I intend to help make differences for the seniors all over America. NKCAC is a fantastic agency and it helps not only seniors but has numerous different programs to impact the lives of the community. I am in hopes of becoming a permanent member of their team.

3

Volunteer

Rating: 5

NCOA is a great organization for professionals in the aging services field. Through NCOA i have resources for fall prevention, economic issues, health and wellness, as well as an abundant resources to use in my work with older adults.

3

Professional with expertise in this field

Rating: 5

Absolutely GREAT at sharing legislative and community initiatives which effect our elder community. We have over 100 Senior Volunteers here at the Council on Aging of West Florida in our Senior Volunteer Programs Department and utilize NCOA information to ensure they remain aware and continue to prosper as they age!!

3

Professional with expertise in this field

Rating: 5

Great work and provided a great service for those who are aging.

2

Professional with expertise in this field

Rating: 5

As a nonprofit senior center in a rural area, we're very appreciative and thankful for the National Council on Aging and the education, resources, and information that they provide. They help us improve the services that we provide to older community members. They educate us on important topics related to the field of aging. They provide professional development opportunities and help our leaders know how to advocate for senior centers.

1

Professional with expertise in this field

Rating: 5

I recently attended the NCOA Age + Action conference in Washington D.C. This conference was top notch! There were over 100 breakout sessions. A little something for everybody to take home and apply out in the field! NCOA staff are passionate about their mission and vision. Their Advocacy Team is also wonderful and set up a great experience for Food Finders Food Bank staff to participate in a Hill Day.

4 Janet Scroggins H.

General Member of the Public

Rating: 1

After losing my job of 2 1/2 years I was advised to contact the NCOA for help in locating another job. I am 67 and have cancer, looking for a part time job, and despite my medical issue I am active and functional. I was told that since I made too much money last year they would not be able to help me. I don't see the relevance of this today, unemployed and striving to make ends meet today. No help for me until I live impoverished for a year. Then I think I was told any job I got would only be for two years and I guess I would be back in the same boat I am in now. How is this helping the aging? After reading posts on your site that some people only get $15 in food stamps I don't see where your agency is much help. You appear to post articles that could be helpful and found anywhere other than your site. I don't need you to tell me to contact my representative, I know I can do that. So exactly what is it that you do? You see to be an over-rated government agency. I am sure this post will be removed in a timely fashion.

1

General Member of the Public

Rating: 5

Hi my name is Donald I am 70 yrs
old live in my own mini home with my little dog I need some work done on my roof and one window leaks I am on a fixed income only get 700.00 a month old age pension is there any programs that help senior,s pay for home repairs I need roof over work done on my home hope there is help for me thanks for all the work you do Donald condon 1112 Ave F
Ormond beach FL 32174

1

Professional with expertise in this field

Rating: 5

NCOA has provided leadership and guidance in many of the programs for the State Health Insurance Programs (SHIPs). They are knowledgeable and accessible and understand the issues of aging. We appreciate all that they do especially here in Missouri.

Professional with expertise in this field

Rating: 5

The National Council on Aging provides extremely vital information for seniors and service providers and are our advocates to elected officials In Washington DC.
Here in Arizona, our organization mirrors many of the advocating measures that NCOA advises through monthly conference calls. Their Vice President of Advocacy, Howard Bedlin, provides monthly reports to our organization that helps fine tune our advocacy efforts and outreach to our state’s service providers and elected officials.

Client Served

Rating: 5

I am a former participant in the Senior Community Service Employment Program (SCSEP), that is sponsored by the National Council on Aging. Through my training in the program, I have been hired as a Program Center Coordinator with the National Council on Aging. This is a rewarding experience and I am so blessed to have become a part of their family. I love assisting participants in this program to become more employable by making sure all task are completed accurately and efficiently.

Without the National Council on Aging sponsoring this program, this would not have been possible. They allowed me to excel in the skills I already had and gain additional skills while training. This training allowed me to be ready when this position became available in my area. This program helps the mature worker to get back in the workforce after they have raised their children, and taken care of their ailing parents.

Thanks National Council on Aging!!!!

Professional with expertise in this field

Rating: 5

NCOA HAS BEEN AND CONTINUES TO BE A GREAT SOURCE OF INFORMATION ON ISSUES FACE AMERICA'S SENIORS. ITS "FALL PREVENTION PROGRAM" IS SECOND TO NONE. THE STAFF IS OUTSTANDING AND VERY KNOWLEDGEABLE.

Professional with expertise in this field

Rating: 5

The National Council on Aging (NCOA) is a recognized and trusted organization that advocates for and serves and supports the older population and caregivers in communities across the United States. The dedicated NCOA team has expertise in many areas, provides superb resources and excellent marketing materials, and guidance with leading edge thinking to help navigate the challenges of healthy aging in communities.

In a rural state with a lot of geography and a small population, chronic disease struggles are the same as everywhere else. Working with NCOA and their partner organizations to deliver the evidence-based chronic disease self-management programs to adults in our state has been a privilege. And as we continue to grow and provide resources to the adult, elderly, and underserved populations we serve in our state, there is comfort in knowing that the NCOA team is available to offer valuable guidance and resources to us in our endeavors.

1 Denise H.2

General Member of the Public

Rating: 5

Since 2010, I had the privilege to work with NCOA's SCSEP program. NCOA is dedicated to help and serve the senior population. They have useful tools and resources to guide people in need. The benefit/economic check up is a great way to see what you maybe eligible to receive in regards to services, phones, medications and discounts to state parks, car registrations and toll bridges.

The NCOA SCSEP program gives older adults a sense of community involvement, while gaining new skills, improving their self-esteem and receiving a training stipend, as they are preparing to enter into the workforce again.

I am wishing NCOA continued success for many years to come.

Professional with expertise in this field

Rating: 5

NCOA has been a valuable partner for state health insurance counseling and assistance programs (SHIPs). They have provided Medicare subject matter expertise and have researched Medicare regulations related to beneficiary issues, which allow SHIPs to serve the Medicare beneficiaries in their states. One of the most important roles they have played is bringing together diverse groups to work to improve the Medicare Part C and Part D benefits and resources offered by the Centers for Medicare and Medicaid Services (CMS). Facilitating dialogs between plans, consumers, advocates, academia and others is an important process in creating effective change. The staff are committed to making Medicare better for individual beneficiaries and the program overall.

Professional with expertise in this field

Rating: 5

I have been working with NCOA for decades. They are one of the best senior advocacy and service organizations in the nation. Seniors have gained much from their efforts. They are most deserving of the top non-profit rating.

Mary A.3

Professional with expertise in this field

Rating: 5

For years going on decades NCOA has been a leader in health promotion for older adults. They have developed an extensive array of materials and tools to assist aging services organizations and their partners to enhance their capacity to deliver and sustain evidence-based health promotion programs. They have consistently and generously provided technical assistance to a wide range of organizations in the spirit of advancing our knowledge and skills in the health promotion area. They have created and shared a database for capturing critically needed information about program delivery and outcomes. We are so grateful for their visionary leadership and collegial spirit.

Professional with expertise in this field

Rating: 5

NCOA does an incredible job keeping older adults and their advocates informed on topics that affect them! Thank you for continued support of the State Health Insurance Assistance Program (SHIP) who want older adults to have objective accurate Medicare benefits information and local access to Medicare benefits counseling.
Shannon R. Jones, MPH
Aging Program Director- TN SHIP
Tennessee Commission on Aging and Disability

Client Served

Rating: 5

The National Council on Aging is a wonderful resource for information on aging policies and practices nationwide for both professionals and families who are working to improve the lives of seniors. The website is my go-to source for information on benefits, Medicare, and healthy living. I first used it when I was a caretaker for my mom and needed help making her Medicare choices. I am slowly working my way through the Aging Mastery curriculum with two friends, and have found this to be a great way to focus on my own journey.

The Council also plays an important role in public policy advocacy for seniors and I have recommended that legislators and their staff utilize their expertise when discussing aging issues.

Professional with expertise in this field

Rating: 5

As a senior center director, I value the ability to network with colleagues from all over the country. NCOA provides an easy to use, valuable forum that provides the opportunity to ask questions, obtain answers, ideas and learn from others. The forum also archives topics/discussions of particular interest. In addition, I appreciate having NCOA as my resource for learning best practices in our field.

SueLachenmayr

Professional with expertise in this field

Rating: 5

The team at the National Council on Aging is dedicated and has expertise in many areas. I work for a small non-profit Area Agency on Aging on the lower Easter Shore of Maryland. The older adults we serve live in rural areas and many are isolated. Our agency receives valuable technical assistance and support as we work to deliver home and community-based services and healthy aging programs across the area.


We are so blessed to have the NCOA team help with resources for benefits check-up, excellent marketing materials for our workshops, and ongoing webinars and calls to provide us with up-to-the-minute information to help our clients.


Thank you NCOA!


Sue Lachenmayr, Living Well Center of Excellence - MAC, Inc.

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2

Professional with expertise in this field

Rating: 5

The National Council on Aging (NCOA) provides technical assistance to organizations of all sizes and levels of experience to ensure their success in implementing evidence-based healthy aging programs and providing needed benefits that help older adults and people with disabilities live healthier lives and remain in their homes. NCOA's support and expertise have made it possible for our small rural Area Agency on Aging to expand services across the state. With the NCOA team at our side, we have dramatically expanded needed services, implemented key steps to sustain our programs, and been able to learn from and share lessons learned with other organizations similar to ours. NCOA provides training and hands-on tools and continues to actively advocate to ensure seniors receive the resources they need. There is no way we could have achieved success without the help of NCOA's professional and dedicated staff.

1

Professional with expertise in this field

Rating: 5

NCOA has worked with our state to provide expanded health services to aging adults, to help them live longer, healthier lives. They have amazing resources and are always willing to support us in our efforts.

Professional with expertise in this field

Rating: 5

NCOA is my go-to resource for learning about legislation that affects older adults. The information is easy to find and their resources for taking action are also user-friendly and high quality.

1

Professional with expertise in this field

Rating: 5

As a senior center in a small community, there are very few resources to draw upon to use to serve our seniors. NCOA is a wonderful national resource with cutting edge tools and setting the only national senior center standards. NCOA is a true leader in the work to end senior poverty and hunger. NCOA's mission to improve the lives of seniors is a national asset.

Previous Stories
2

Professional with expertise in this field

Rating: 5

NCOA was the resource I turned to as a new senior center director. Through the years, the organization has continued to be my go to resource. As an example, their senior economic security resources have impacted many lives in our rural, Midwest community. NCOA is a lifeline to leaders on the grassroots level in senior services partly because they listen to professionals at the local level. Their ability to connect professionals in the field of senior services shows their commitment and vision. NCOA realizes that many of us in the field are working with limited resources and they respond to that with affordable top notch, replicable programs and services. They are leaders in outcome based programming and sharing innovative programs which are replicable across the country. The leadership is visionary and cutting edge and has made a difference across the country. NCOA has positively impacted my professional development which impacts the people I serve. They are leaders in setting standards for senior centers across the country. I learned to be an advocate for the people I serve.

Professional with expertise in this field

Rating: 5

NCOA works on behalf of all older adults, including housing the National Institute for Senior Centers (NISC).

Lydia W.1

General Member of the Public

Rating: 5

I work for a nonprofit organization and am always looking for resources, tips, ideas and websites to help me with my job. The National Council on Aging has posted so many helpful articles, links, etc. and has not only helped me do my job better, but has helped to provide valuable information to the residents at the apartments where I work! Thank you.

1

Professional with expertise in this field

Rating: 5

NCOA has provided us with accurate information on a variety of issues for our Senior Center. From Medicare to Social Security, to information specific to Senior Centers, to benefits and exercise class programs. We have improved our center through its research and advocacy. We have found program ideas, shared solutions and connected with other centers across the country. NCOA is an invaluable part of how we conduct business and help our seniors.

1

Professional with expertise in this field

Rating: 5

The NCOA offers a wonderful program called the Benefits Check Up. This is a simple, yet comprehensive way to allow Seniors to find out if they are receiving all the benefits that they qualify for. By using this tool, I have been able to help people who in my area average $725 per month in income to receive help paying medical deductibles, utilities, heating bills, prescriptions, receive in-home help, meals, and food. Continual improvements and updates make this the best way to help Seniors and cut back on red tape. Thank you NCOA for being a great advocate for Seniors.

Professional with expertise in this field

Rating: 5

NCOA has assisted the Senior Health Assistance Program (SHIP) in the areas of education and advocacy and proves to be trusted resource for SHIP programs nationwide. Thanks for all you do for the Medicare beneficiaries and their caregivers.

Professional with expertise in this field

Rating: 4

The National Council on Aging provides great resources to support Medicare counseling and outreach efforts nationwide.
Phoebe Hefko, Director
Wisconsin SHIP

Professional with expertise in this field

Rating: 5

NCOA has been a real asset to our organization, the North Carolina Seniors Health Insurance Information program ( SHIIP). NCOA provides valuable updates and information about Medicare and Medicare related products and issues. This information helps us do a better job when counseling and educating the 1.8 million Medicare beneficiaries living in North Carolina. NCOA's staff works diligently to support Medicare and agencies who work with Medicare beneficiaries. They are truly deserving of this recognition.

Christina Parsons R.

Professional with expertise in this field

Rating: 5

NCOA is a fierce advocate for older adults in our country. They are a deeply dedicated team that proactively and instinctively advocate for positive change. I continue to be impressed by their innovation and outcomes. Thank you for your hard work!

Professional with expertise in this field

Rating: 5

NCOA provides leadership in aging issues and services and is a strong advocate for older Americans. I am particularly appreciative of NCOA's work to improve the economic security of seniors. Interactive tools such as BenefitsCheckUp, and EconomicCheckUp are excellent resources. And NCOA's National Institute of Senior Centers provides invaluable support for senior center professionals and the communities they serve.

Client Served

Rating: 5

NCOA has help the State Health Insurance Assistance Program (SHIP) keep informed on legislation that affects the program. We appreciate all of the work NCOA does not only for SHIP but for all of older adults across the nation.
Shannon Jones, TN SHIP Director

Professional with expertise in this field

Rating: 5

NCOA provides the latest on public policy affecting older adults and programs and ways to take action. Provides knowledge and tools to prevent falls, manage chronic conditions and improve lives with programs such as Falls Prevention, Aging Mastery Program and Chronic Disease Management. Other resources include Benefit and Economic Checkup and Medicare Matters. NCOA by to website for the latest in aging related information!

Professional with expertise in this field

Rating: 5

The National Council on Aging provides small senior centers like ours with the resources we need to operate like a much larger organization. They are a one-stop shop when it comes to providing us with cutting-edge information on topics like Aging Mastery, Chronic Disease Management, Falls Prevention and Senior Hunger, and so much more! We couldn't serve our constituency as effectively as we do without them! They are an invaluable partner!

1

Professional with expertise in this field

Rating: 5

NCOA offers great resources for senior centers! They are my go-to organization/website when I am searching for information or ideas related to benefits or evidence-based programs.

Professional with expertise in this field

Rating: 5

NCOA is where I go to for answers about anything having to do with aging. Medicare, assistance programs, financial support.....the staff there is amazing to work with, very knowledgeable, and very responsive. I don't know what we would do without them!

Board Member

Rating: 5

NCOA is the premier organization for economic security, health, and advocacy for seniors who are struggling. We use Benefits Checkup as a part of our non-profit business to help seniors access all of the benefits to which they are entitled. My Medicare Matters makes Medicare understandable for older adults. Their advocacy for seniors on Capitol Hill makes a true impact, and they are often one of the few voices championing that we maintain the safety net. Thank you, NCOA!

Previous Stories

Board Member

Rating: 5

NCOA is unique in that it is one of the few national organizations that advocate for vulnerable seniors as a core part of their mission. NCoA actively dedicates resources to ensure its programs for economic security and improved health reach literally millions of seniors. NCoA is working to creating a network of community organizations who develop and disseminate programs for disadvantaged seniors and that leverage the existing power of aging organizations.

1

Professional with expertise in this field

Rating: 5

NCOA is a foundation for advocacy for seniors in America. Even living in the far stretches on a remote island in Alaska, we use NCOA as a resource for advocacy efforts for local, state, and federal issues effecting seniors populations. Our agency has been involved with NCOA for more than 15 years and we know we will continue to be a member and use their resources to better our service delivery and advocacy efforts for people 60 and older.

Board Member

Rating: 5

The National Council on Aging is a thought leading organization addressing issues that will only loom larger for the nation. With an aging population, most of whom have limited savings, NCOA provides invaluable services on how to live their best retirement years.

Professional with expertise in this field

Rating: 5

NCOA provided our senior center will valuable, tested, resources that we could not afford to produce on our own.

4

Volunteer

Rating: 5

As a community volunteer in the Washington DC area for 16 years, I consider it a privilege to devote at least eight hours a week to help at the nonprofit National Council on Aging (NCOA) organization. The CEO/President is a future-oriented, imaginative, strong collaborative leader with high goals for worthwhile projects that achieve evidence-based results to serve millions of older adults for evidence-based results. For example, NCOA's 10-week Aging Mastery Program is making a positive impact at many Senior Centers and some faith communities in the U.S. by contributing to life-long learning for adults to be well-informed and take action for healthier and longer lives.

2

Professional with expertise in this field

Rating: 5

I look forward to the latest news from NCOA each week! The articles help keep me on the cutting edge of the changes occurring which I share with my co-workers and consumers that I visit. I have learned so much from the various topics that are presented and have gone on to research some things further which in turn enables me to be a better advocate for the Seniors I work with on a daily basis. As someone who works with Older Adults on a daily basis I find the NCOA an invaluable resource. Keep up the good work!

3

Professional with expertise in this field

Rating: 5

We received a grant from NCOA to offer the Aging Master Program at our Senior Center and in other facilities in the community. The participants are impressed by the content and the knowledgeable speakers. It is one of the many excellent programs and opportunities that are provided through NCOA.

3

Client Served

Rating: 5

This organization is a fantastic resource to seniors in that it provides services and information to improve the quality of people's lives.

2

Professional with expertise in this field

Rating: 4

As a new resident service coordinator for a seniors and disabled community, National Council on Aging is a great resource for me. I benefit from reading the online articles and information they provide to help keep me current on issues related to our aging population.

3 Park S.

Professional with expertise in this field

Rating: 5

Hundreds of older adults who are participants of the Center in the Park and residents of the NW Philadelphia community and beyond have experienced the Aging Mastery Program when our Center was one of the first five in the nation to offer it a few years ago . . . . and, we have been offering it since then in addition to a digital version . . . because so many participants have made small changes in behavior in order to maintain healthier lifestyles.

Previous Stories
3

Professional with expertise in this field

Rating: 4

As a senior center professional who has experienced NCOA over the past decade, my professional development has been enhanced and my center's capacity has increased due to being part of the NCOA network and therefore its sharing of knowledge and expertise and national perspectives.

3

Professional with expertise in this field

Rating: 5

NCOA is a great resource for professionals to keep up with changes, get trainings, and stay informed for our clients!

1

Professional with expertise in this field

Rating: 5

I often use this site when I am updating presentations that I created in the past but need current data to help inform the public about senior issues.
I use it to reaffirm how well the residents in our independent, senior, income qualified building are doing. They need to know how strong and resourceful they are and the data provided by NCOA is invaluable in helping them see this.

1

Professional with expertise in this field

Rating: 5

NCOA provides a wealth of information and resources for aging network professionals and the older adults and caregivers they serve. They are staunch advocates for aging programs.

1

Professional with expertise in this field

Rating: 5

As a partner of NCOA, I can't say enough about the resources and information they provide to educate and assist the seniors I work with. Thanks so much for all you do!

2

Professional with expertise in this field

Rating: 5

NCOA provides such a wealth of information that I frequent the website consistently and often. I have found the information accurate and up-to-date. NCOA also provides many opportunities for access to programs and benefits that serve our elderly constituents as well as our organization, a senior center. I recently attended its National Institute of Senior Centers annual conference and learned much to improve the services we offer our constituents.

1

Professional with expertise in this field

Rating: 5

A great group that does a lot of good work for low-income seniors nationwide. If you can't support them financially, get their message out to those you love.

2

Volunteer

Rating: 5

Focused and creative organization, resulting in meaningful impact on wide spectrum of aging population needs. Led by great staff and volunteers.

2

Professional with expertise in this field

Rating: 5

Never have I seen a more dedicated group of professionals committed to improving the health and lives of older adults and those with disabilities.

3

Professional with expertise in this field

Rating: 5

I have had the extreme pleasure of working with NCOA to bring the Aging Mastery Program (AMP) to WI. The Mission and Vision of NCOA aligns with many organizations and I would strongly encourage anyone involved with aging or caregiving to collaborate with them. The Executive Director, Jame Firman, is a phenomenal visionary leader who is always on the cutting edge. He has a stellar staff of dedicated professionals that are willing to work with you on many levels. We have piloted the AMP program with 13 agencies this year and have had tremendous success and have plans to grow the program statewide. The program is reaching a group of people that were not accessing services for older adults and their caregivers. The program is a strong foundation that gives people the skill set to utilize their gift of time and age masterfully. It is fun, informative and the perfect feeder program for other evidenced-based health and wellness programs. Thank you NCOA for your outstanding work and commitment to improving the lives of millions of older adults. It is a great honor to work with such a caring and innovative organization.

Most Sincerely,
Pam VanKampen, RDN, CD/Older Americans Act Consultant/Senior Center Rep. for the Greater WI Agency on Aging Resources, Inc.

2

Professional with expertise in this field

Rating: 5

NCOA should be applauded for their long-standing and outstanding commitment to healthy aging. Just last week, they hosted a webinar focused on older adult suicide prevention, which featured practical tools for senior centers, senior housing, and other community-based organizations that meet older adults where they are. That same day, the White House convened a summit on suicide prevention for older adults, demonstrating how NCOA is responding to the issues that are so important and timely. Thank you for your advocacy, your education, and for bringing people together to improve the lives of older adults and their families in meaningful ways.

3

Professional with expertise in this field

Rating: 5

The National Council on Aging provides superb resources, guidance and leading edge thinking to help professionals, caregivers, advocates and older adults understand and navigate the challenges of healthy aging in communities. Senior centers across the country and in my hometown of Wilmington, Delaware have used NCOA programs such as Benefits Check Up, Economic Check Up and Savvy Saving Seniors to enable seniors to access benefits they're eligible for, improve financial literacy and well-being, and prevent falling prey to fraud and scams. One elderly man increased his monthly income by approximately $300 through Benefits Check Up.

The NCOA leadership and Public Policy Team were instrumental in Congressional reauthorization of the Older Americans Act in 2016, which ensures that essential services will continue to be available for our nation's vulnerable elderly population.