Attempted a donation of furniture, followed every guideline shared over the phone. When the pickup day came, a surely truck driver took one look at the furniture, wrote on a pink slip, dropped it in the door and left for his truck. The slip had "hr" scribbled on it, so I grabbed my mask and shoes and ran out to catch the truck. The guy just yells "did you see the slip?", I ask what he was even trying to write, he says "hair! there was hair all over it!". There was no hair on the furniture (see attached photos). He just didn't want to do the work. DO NOT DONATE to this place until they can assure their drivers have the energy to do their job. They need to train their drivers before I can ever refer others to donate to them.
This woman that called me this morning was so rude,speaking to fast when I was trying to tell her that I just don't have the funds to donate at this time!! She just kept loud talking me and being very disrespectful and then she hung up in my face!! You all really need to reevaluate your volunteers or employees!!!!
For years my 86 year old mother in law has donated to this charity. Being a 3 time cancer survivor she thought that helping others would help her. For the last 3 years of her life she battled dementia and several other health issues. We repeatedly asked this organization to remove her from their list and they refused or forgot or something. When they called and we answered the phone they would ask for her and refuse to leave a message. Only when she answered would they go into the sales pitch and eventually be promised a donation. I have attempted to call the 800 number on the donation slip and it is always busy. I have now resorted to emailing them to remove her from their list. I hope having this written documentation of my contact will quiet the phone calls from this company.
Review from CharityNavigator
From my personal experience with NCCS I can say first hand they are an amazing organization and a much needed asset to the USA. They help families that have no where else to turn in a time of crisis, great sadness and need! Charity Navigator is a useful tool however if u notice and pay attention "views" are based off the publics opinion
I'm not saying that NCCS isn't legitimate, or that they don't help or that they are a scam. What I can say is that the caller today was told that we wouldn't be donating and when they were told that it was because of their rating here the response was that they had to pay to get reviewed. A quick search of Charity Navigator shows that's not the case so NCCS is lying to discredit CN.
Review from CharityNavigator
NCCS has helped our family throughout my sons treatment for ALL by helping w/ gas money and money for food during inpatient treatments and illness stays in the hospital. Without their help I am not sure how we would have made it through the months that we spent the majority of our time in the hospital.