So many people struggle to obtain reasonably priced veterinary care for their animals. Mission Animal Hospital offers a sliding fee scale and has scholarships available to help provide affordable care.. Their staff is friendly , professional and caring. They offer a wide range services from basic care and dental to surgery. They also assist rescuers with TNR for community kitties.
If there is a downside to their program, it is how busy they can be. This sometimes means waiting if it is not an emergency.
What a joke of an animal hospital. Was told to show at 730a, did that. Was told we would be informed via text of our tentative appointment time, but the text never came. At 9a, I went to check on status and was told to come back at 11a. Back at 11a, waited until noon when the receptionist (Geenie) very rudely told us it would simply be longer. When I was called afterward under the guise of “checking to see if we still needed the appointment”, I informed them we would be taking our business elsewhere as the services provided weren’t even close to decent. The person (Kal or Cal?) on the other end of the line very rudely responded with “that’s a good idea” and hung up. What an AWFUL AWFUL AWFUL experience. I will do everything in my power to warn loving pet owners away from this place.
JIC anyone from Mission actually reads this. The 3rd front desk employee - whose name I didn’t catch - was a consummate professional, very respectful and accommodating. Geenie and Kal should be terminated. This is NOT an industry where over promising and under delivering is ok. This is NOT an industry where you can employ people in customer service roles that have the emotional intelligence of a teenager. Do better
Mission Animal Hospital offers many in the community a more affordable, highest quality, veterinary care option! I would recommend the organization to any one who needs a veterinarian!
I have been involved with Mission as it is where I take my dogs. The care is incredible and I wouldn't take them anywhere else. But what makes it even more special is to know that they are doing everything they can so that all pets can get veterinary care. There is no reason people with less means should not have the comfort of pets and taking care of them. Mission makes this possible.