I would like to provide my positive feedback regarding this non profit company who served with their excellent work to ensure that every family struggled with COvid-19 situation gets help with rental assistance program. I would like to special thanks for Adwoa Armah who made this process very simple and kept me posted with this process until it was approved. I would have been hit hard financially and this organization had saved me from a big financial trouble and helped me stayed where I was without getting more financial hardship. God bless these people and we really need these people to be there always so they can assist and support to save this community. Once again I really appreciate for their hard work and support.
Thank You
Salman Siraj
I have very much appreciated the responsiveness of Midtown Family Service on the several occasions when I've referred to them families in need. I've found them to be caring, compassionate, and considerate when working with clients, and they have proved to be helpful in their ability to connect those in need with resources that are available to them.
In addition, we have appreciated partnering with them in our work with house-less clientele, to provide safe overnight parking, meals, and caring conversation.
I have found them to be a professional and respectable organization.
Rev. Dr. Derek J. Engfelt
Pastor of Immanuel Lutheran Church of Saratoga, CA
As a Board member at Midtown Family Services I receive daily rewards as I hear how we are preventing homelessness; This is the main reason I accepted the position. I have also served as a volunteer for 3 years at Midtown before I accepted the position as a board member.
We are servicing a high concentration of the Spanish Speaking community being located on Winchester Blvd. and Hamilton. We also serve the Santa Clara county community at large and beyond. The chairmen of the board of directors and his wife are committed and supportive to helping our target population. I am thankful for the services we are able to provide to the community.
Midtown has been very great and helpful! Erika Coll was responsive and caring, always made sure to answer any of my questions. I was able to get help during the time my husband lost his job. We truly appreciate everything that was done!!
My Dad is 72 years old, My Mom is 65, and I am 35 disabled. We really needed help with our rent so we were thankful to find a program that works to help families in need. Application process was a bit stressful because you have to submit so many paperworks but it definitely makes sense because they want to make sure you are qualified. My Social Worker Erika Coll was so helpful and kind. Even though I had so many questions, concerns, or issues with the application she manage to tackle each one and find solution. I especially appreciated that she did not sound or make me feel any less important. After about 2 months of pending, My family was approved for 3 months rent and check was sent out to my landlord and my family also received money for extra help to pay for groceries and household needs. Thank you so much to this program for the help!
I volunteer with Midtown Family Services, distributing literature and translating (English to Vietnamese or Vietnamese to English) during outreach events, because I believe in Midtown's mission: to help individuals and families achieve self-sufficiency in housing. I also do so because the staff are serious about their work yet joyful and kind.
I was struggling to make ends meet during the pandemic,my husband lost his job and truck broke down and I'm caring for my grandson that has lots of surgeries..and I reached out to mid town family services and they were able to help me pay my rent..saved me and my family from being evicted..I am so greatfull to get them..
I cant express how much Midtown Family Services helped me get back on track after loosing wages during the pandemic. I was assigned a wonderful case manager Adwoa ('CoCo ') who assisted me threw the whole process. She informed me and updated me whenever there was an update or something needed from my end to make the process faster. The process was fast it took a little less than two months to get rental assistance for the months I owes. I also received assistance for bills. Thank you Mid town services.
Adwoa is an angel sent from above to save our lives, to have a better life and let us know there’s hope to reshape our life because of the severe circumstances as a result of the corona virus pandemic. She has provided exceptional and superb customer service orientation. She has guided me through the process, step by step with her sincere compassion, expertise, kindness, patience and generosity. In a potential crisis, she has warm my heart and my life with grace, peace, and kindness and giving us a sense that we will overcome any challenges that will come our way. She has lend us her shoulder and guidance to make sure all requirements are met. I am forever thankful and grateful for her great spirit. I thank God everyday for people like Adwoa in this world. She is a great hearted person who understands and will help you until the process is complete. God has blessed her with the greatest qualities. Thank you. I appreciate it with all of my heart.
Midtown haven been working for the community. During this difficult time, Midtown has helped hundreds of families not become homeless. During the Covid-19 pandemic, midtown helped families who lost their jobs, became ill or reduced their working hours through its rental assistance program to be able to pay their rent and in this way prevent family separation. Organizations like this must be supported, they work for the community, for people, to achieve a better society.