The staff are always friendly and skilled. The new office is wonderful--clean with lots of natural light and ample space. I am very grateful. Thank you!
First went with bad teeth problems and all they would do is root canals or fillings, which at that time didn't seem like a bad choice. Needless to say 2 months latter I was in more pain than I was before I went in there! Horrible bad pain, swellings up the butt, and I went in there again for the last time and got every one of my teeth pulled, and 8 weeks latter got my dentures, to my surprise they did not fit, went back and got them readjusted and then they fit even worse, won't stay in for anything,no matter how much applicator you use and no matter the kind. Went back in and both nurse and dentist both said "there plastic, there not ment to stay in!" Extremely rudely. Now I'm stuck with junk that won't stay in and that are causing me a world of pain!
Dear Cal94, We understand and can appreciate your frustrations and concerns. MCDC strives to provide excellent quality care and customer service to all of our patients. Please feel free to contact us at 877-313-6232. Thank you!
The staff at the Cheboygan MI office are great. My 3 year old has had a small problem with his front teeth since he was about 1 1/2 or so. Other dentists referred me to a pediatric dentist in TC and they were good but wanted to fix the teeth. My son of course was scared and wouldn't cooperate. He cried at every dentist we went to until I went here. The hygenist was amazing with him! He didn't cry once and she was able to check his teeth out. Her and the dentist here were shocked at what the other place was talking about doing for my son and are making things so much easier on all of us. I'm so happy I took the chance to take him in there.
The Monroe Branch has a very long list of special and caring people. My disabled daughter had to have alot of work done on her teeth including many visits and they were so accommodating. The receptionist, the dentist, and the dental hygienists were super!! A++
I had a great experience! The staff was so nice and caring! I will definitely be taking my kids here when they are old enough!
My experience at the Manistee MCDC has always been the best. I love how the staff treats you with personal care, not just a number. Everyone is very pleasant and caring. I notice couple of the staff have been there for more than 10 years and to me this shows dedication to their work and obviously very good employees. Way to go Manistee MCDC you rock !!
I am a patient of Dr. Cook,St.Johns MCDC and I wish to express my gratitude for the wonderful care I received. Everyone in that office is professional ,caring , and really puts out all effort to make the patient at ease. Dr. Cook Thank You so very much. I love my dentures and they fit great, just as you promised ! I would highly recommend this fine clinic. Jan Collins
After a decade of having no dental insurance, and a pregnancy during that time, my teeth were deteriorating fast. I was genuinely worried that I would have false teeth by 30. I first heard about the MCDC when they opened a clinic in Mt. Pleasant. I got in almost immediately (not so lucky these days in Mt. Pleasant because it is SO popular). The staff was AMAZING and remained amazing throughout every visit I was able to afford with them. When I moved to Ypsilanti, the Mt. Pleasant clinic recommended I transfer to the Detroit East Side Dental Clinic (also part of MCDC). Again, the staff has been amazing and compassionate, never judgemental and always happy to help you get your oral health back. Thank you, Thank you, Thank you MCDC!
I cannot express how much gratitude I have for the staff and services at MCDC of Manistee, Michigan! They are caring professionals who are committed to providing excellent dental care to those in need. Whenever I go to my appointments, I am treated with the utmost respect and compassion. I highly recommend their clinic.
Today I had an appointment at the MCDC in Charlotte. I can only say positive things about the clinic. We are so grateful to have this clinic! Today Dr. Kevin and hygentist Amanda were amazing. I told them when I left, that I think it was the first time I ever had a "good time" at the dentist office. Amanda greeted me at the front waiting area with a warm smile and put me at ease right away. Dr. Kevin had great chairside manor and made sure I was comfortable the entire time. The attention to detail was obvious the entire time. What great teamwork as well. I noticed Amanda anticipated Dr. Kevin's needs and he made sure to thank her for handing him exactly what he needed. I don't think there was a time he forgot to ask please either; if there was something else he requested.There were also other employees that I saw interacting in a very positive/helpful way with each other. All of this may seem simple in nature but to me it made a huge differance to how my day started. Thank you for the friendly, prompt and kind service! It is people like Dr. Kevin and Amanda who belong in healthcare and make a big differance in small ways!
The clinic I went to was amazing! The staff at the front desk were very friendly and the staff in the dental room were exceptional too. I have always been afraid of dental work, especially getting the shot. The nurse held my hand to make me feel better and the doctor was great in explaining what he was doing. I have signed up my whole family and told all of my friends about this place!
There are so many positive words to tell about our Michigan Community Dental Clinic. They are considerate right from the first phone call you make in. The dentist themselves take time to make you feel totally comfortable before procedures of any kind take place. The nurses are there with service of any kind you need whether it be questions about procedures, answers to questions about dental work or to how to handle teeth concerns after the procedures. And kindness. Oh boy, kindness and respect reigns within this whole office. On a more personal note. I am a 56 year old woman. I have had terrible experiences with dentists so I went 26 years before I even went back to one. Then it was too late. The detist had to remove all my teeth. But then the dentist that was preparing my dentures was very mean and yelled at every patient. So I did not go back. Ten years later I heard about our local Michigan Community Dental Clinic. From my first phone call they treated with so much kindness and respect. From there my treatment only went upward. The dentist even came in and held my hand until I was able to be calm and relaxed. I no longer fear going to the dentist I enjoy it and want to go back again.
I have been around to see many terrible ways to run a dental practice. In most companies, patients are treated like sources of income, and not as individual people who just need a little help. The staff is wonderful, and the doctors don't talk down to anyone like some are prone to do. It's really wonderful to have such compassionate dental care available to the people who really need it!
When you are in pain, everything in your life stops. From the intake coordinator, to the front desk staff, assistant and doctor, my fears wer put at ease. Having the Doctor, sit down with me and explain what was happening, and how to fix it, completely took away the fear of the unknown. Their referral to the Oral surgeon was spot on! My entire experience went from negative to positive with my first phone call!
Fantastic! They made my family and me feel very welcome. Sometimes just walking through the front door is the hardest part when you have dental anxiety. From the front desk staff to the dentists everyone was very nice, empathetic and encouraging. I will recommend to everyone I know!