This place was a nightmare on multiple levels.
Administration was instructing me wrong information and a doctor Navarro was horrible. First day I was waiting one hour to find out they are too busy to give me a doctor.
Second day:
1. I came at 6 45 AM, the administration nurse checked me in and said I can go out, have a coffee and come back since I was 7th in line. I was waiting 4.5 hours and finally my turn came. Nurse said she can’t see me since I need to go to cashiers first. The line was huge. I was in disbelief, how can you make me lose my spot and send me back to check in?
I signed some papers and came back finally, but they said now I have to wait for 5 more people in front of me!!!
I was there already 6.5 hours at that time! I finally saw the doctor to do my annual physical exam but , she said she can’t do my Pap smear cuz I was walk in (on the phone they said I could do physical as a walk in), she never examined me, just gave me lab work order. I haven’t been 3 years at the doctor and I have only one time a year annual and I got nothing out of it. She was very rude and I was in her office only 2 minutes. At that point it was 1 30 PM and I was exhausted and stressed out to wait again for blood work.
If you are unfortunate to go there, do not go to dr. Navarro.
And administration is not capable of doing their job properly. This was one of the most unpleasant experiences in my life.
The Miami Beach Community Health Center provides primary, pediatric, behavioral health, ob/gyn and other specialized care services for Miami residents regardless of income or insurance. They serve as the front line of care for many uninsured people, individuals with HIV/AIDS, people with mental health issues and more. Their outstanding physicians are dedicated professionals who work for much less money than they could earn in the private sector, yet they feel that working there is their way of "giving back" to the community.