I currently serve with Mercy Mall's Table Talker Team sharing their mission with community groups and at events. I've donated personally, hosted drives, sorted incoming items in the receiving area and shopped for Cases of Hope. I've always had a positive and uplifting experience from the orientation to the volunteer appreciation events and everything in between. I appreciate the organization & flexibility, but most of all the staff. They are kind, compassionate people who genuinely care about the volunteers and clients we serve.
After serving in several different capacities for a number of different non-profit organizations, I can truly say Mercy Mall is one of the best, most efficiently-run charities ever. I have seldom felt so loved and appreciated! The many ways they serve their clients is evidenced by the remarkable testimonies they receive from their recipients. Every single task feels worthwhile, meaningful, and appreciated, and the entire “vibe” fosters teamwork and friendships among volunteers. The few paid staff members work incredibly hard and there’s no job they’re not willing to do. They treat their volunteers like valued members of a family. I can’t say enough great things about Mercy Mall!!
This organization is well known for the work they do in this community. I endorse them and their leadership team for a well run non-profit.
I am so happy that Mercy Mall has grown into its own from just a few volunteers. when I first learnt about it.
The one thing I would like to stress is that Mercy Mall is what Christianity is about. They share the Love of Christ with all. May others follow their lead.
A faith based non profit that relies heavily on faith. Not a give and go but a discipleship that helps clients to walk in faith, as they help provide basic necessities during a hard time in life.
It is an honor to partner with Mercy Mall of VA. Mercy Mall truly offers a HAND UP to a variety of those in need within the community...families securing shelter, re-entry into the community, victim services, along with Christian support for a vass variety of needs. I am thankful for who they are, and what they do!
Mercy Mall has been serving the Richmond/Tricities area for several years, and its impact is only growing!
There are so many individuals and families in need - homeless due to unemployment, illness, or fire, refugees who are new to America, those who have had to flee domestic violence or are experiencing other crises. This ministry provides essential items for establishing a new home or just to manage daily life from a temporary hotel room or shelter. These include linens, household items, toiletries, baby items and more.
The clients receive encouragement, prayers and a Bible if requested, along with respect and kindness that reminds them that God sees them and cares. I am so thankful to be able serve at Mercy Mall!
This is more than a charity it's a ministry. They have helped so many families over the years. You can feel the great energy when you walk in. These folks genuinely want to help. There's no judgment and clients are treated with respect. The whole process has a positive vibe.
After donating for a very long time , I got involved with Cases of Hope. It is such a blessed ministry. To pray for and pack for women that are coming out of incarceration . We try to show Gods love in everything we pack for them . Mercy Mall clients are also a blessing to us . We pray for them in their struggles and know that our Lord will hear our prayers.
Mercy Mall of Virginia is a wonderful Christian-based nonprofit benefiting the Greater Richmond Metropolitan community of individuals in crisis with free clothing and small household items. In addition to filling some physical needs for people, Mercy Mall is intentional in praying for individuals and families as they traverse difficult times in their lives. The volunteers and staff are friendly, compassionate, and caring as they work to collect resources from various donors and serve the community. They also work to provide information of other organizations where individuals can get further help depending on their needs. I love working there and feel incredibly blessed to be able to serve the community alongside some great people.
As a volunteer for Mercy Mall I can personally attest to the good deeds they do. It is a wonderful feeling to actually see our clients and their reactions to the things we are able to give them. Their smiles tell us how much they appreciate it
Volunteering at Mercy Mall was an amazing experience. Their mission and vision is beyond excellent. They truly are the hands and feet of Jesus. They are loving, caring, trustworthy and committed. I know that God will continue to bless them greatly and it is well deserved.
I LOVE serving at Mercy Mall! Their heart and reach for people in need is so great, and it's incredible to see people's needs met so tangibly every day.
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I volunteer each week and am so excited to be a part of this organization that blesses so many people daily
Mercy Mall has helped so many women in prison with providing suitcases for ladies the day they get released. To give them a Headstart on a new life. It has been an honor to serve at Mercy Mall and I know God provides so many helping hands.. Please pray God continue to open doors for those in need.
Just a jewel for the Richmond, VA area. Mercy Mall helps those in crisis with the assistance of amazing volunteers. The facility and the entire process is THE most organized of any charity I have had the pleasure of being involved with. Mercy Mall is a blessing to the community and to all who enter her doors!
Mercy Mall is so much more than a charity. Clients reach out in need of life's most basic needs, like clothing, housewares, and hygiene items. Volunteers package items as requested by the clients, and packages are picked up by clients or their case worker. If the clients come to pick up their items, they are encouraged to come inside the lobby and share a snack or a cup of coffee and then receive human interaction in the form of prayer, or further assistance - where else to find resources - or just to get encouragement. They can also choose a brand new toy for their kids, or look through items we receive that may not be "necessities" but are more "nice-ities," like decorative items for their home, or a Halloween costume for their kids, or something else they wouldn't otherwise splurge on. They also see our encouragement wall. Painted with chalkboard paint, this wall gives us a huge area on which to write words of encouragement and verses of scripture. As a volunteer at Mercy Mall, I assume each day I show up, I'm going to bless someone else, but goodness gracious, I leave there at the end of my shift feeling so very blessed myself! It feels so good to help others, but also to be around kind and giving people who help uplift me as well. These other volunteers will stop and pray for me or someone I know at the drop of a hat. The spirit of the people that make up Mercy Mall of Virginia is incomparable. The (itty-bitty) staff there is incredible. Their energy, their spirit, their dedication is absolutely contagious. They are always looking for new ways to serve, new ways to show appreciation to volunteers, new ways to appeal to citizens and organizations who can offer assistance. It's an amazing place. Truly. I love, love, love volunteer work and I've served, trained, been an ambassador for, and been on the Board of Directors of other organizations over the last thirty years and Mercy Mall of Virginia just ranks at the very top of every place I've served. The organization, operation, and administration of Mercy Mall is absolutely unmatched. They are more than deserving of every bit of recognition they get!! I love Mercy Mall of Virginia with my whole heart!!
Mercy Mall serves those who are struggling in so many ways. From clothing, to household items, baby gear, school items and more, Mercy Mall is truly a blessing to those who are at the very end of their rope. The compassion and sincerity they show to every client, no matter their circumstance, puts them head and shoulders above similar nonprofits. A most worthy place to volunteer or donate.
Mercy Mall is an AWESOME place where all donations whether children or adult clothing, shoes, housewares, hygiene, backpacks, linens or dozens of other valuable and needful items are given away FREE to the homeless, hurting or abused people, families facing fires and extreme difficult times. Prayers and Bibles are available as well as many, many other items used by people in need. I have given to Mercy Mall on several occasions due to the fact that all the good clothing, shoes and other items I want to donate are given away FREE to families and people who have been referred to Mercy Mall by churches, social services, and other people oriented ministries in the Richmond area. I recently began volunteering because this Mercy Mall is such a blessing and well-established and giving non-profit entity. It definitely stands out to me as one of the best serving all people in need!! Cheryl H.
As a volunteer, I can see behind the scenes into how the operation is run. It's very well organized and faithfully serves the needs of the community, while also being a good steward of the funds entrusted to its care. It's definitely a 5-star enterprise!
I volunteer at Mercy Mall and am always encouraged by the faith, warmth, friendliness and excellent work ethic this organization promotes. Clients are treated with dignity, respect and compassion and it is a joy to see the generous donations from local businesses and individuals being put to such good use with those in need.
I volunteer with Mercy Mall. My experience as a volunteer who coordinates wrap around services is amazing. Mercy Mall is a place where they truly love the lost and meet people where they are. Being able to be the hands and feet of Jesus when someone is experiencing crisis, and connect them to wrap around services in addition to the services that Mercy Mall offers every day, is fulfilling and life changing as a volunteer.
Mercy Mall is a great organization that is changing their community. They do this by passionately providing outreach services to different groups in the community. I love this group and will continue to volunteer my time for Mercy Mall's vision!
Mercy Mall of VA continues to deliver excellence to the community. Every time I visit their location, I feel so blessed by their continued connection to the ministry and just as importantly, to the community. In these times of crisis in our world and community, MMVA has been a solid foundation of truth and love for the area. We are so blessed to have this organization in our community!!
Mercy Mall isn't an organization that just gives things to people in need although that is one of the things they do; they go so far beyond that! Mercy Mall genuinely cares about people and what will truly make a difference in the lives of those who are faced with trials and instability. They provide connections, build relationships, meet critical basic needs, and give the hope that can sustain like nothing else can in this life! Mercy Mall cares about people and meets and loves them right where they are!
This ministry provides clothing, food and prayer for people in our community. It is a great charity to support!
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Such an awesome nonprofit ministry that serves the needs of people and loves on people. Providing a much needed service that provides essentials when you need it most. So much kindness and love shown to everyone that walks through the doors, or uses the drive up service when offered/needed. Whether that is providing school clothes and book bags or helping someone that experienced a dreaded fire in their home to everything in between and beyond.
Very welcoming to their clients and volunteers and donors. It is like one big family of busy working bees. They whistle while they work and sing praises everyday! They always rise to the challenge and meet the need of so many families, children, refugees, homeless, Cases of Hope for released inmates. In constant prayer with out ceasing. They are the light!!!
Fantastic non-profit! From their outstanding, dedicated staff to their deep ties to the community, Mercy Mall epitomizes what it means to serve others!
I have met the staff at Mercy Mall and they are wonderful people. I even volunteered one Saturday with my daughter. We were able to witness first hand how much they do for individuals in need. They are truly a blessing to the community!
Mercy Mall never fails anyone in need-no matter the reason! Gods hands & feet here on Earth. I have volunteered for years and have seen Him at work through so many people at Mercy Mall. It is a beautiful place to be a part of.
Mercy Mall is by far one of the best not for profit organizations I have ever worked with. They are true to their word and minister to so many people in so many ways. They are always thinking of new ways to accommodate their clients and they have never waivered in what they stand for. They have helped so many folks that have come through their door not only with needs but to volunteer. I can not honestly think of a better organization! Mercy Mall rocks!
Mercy Mall is a wonderful outreach for members of the community in need! The staff and volunteers are exceptional, selfless and dedicated to helping bring necessities to those in need!
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I never realized there were so many people in need. Some are homeless, jobless, some trying to get away from an abusive domestic situation, there are babies and children that need clothes. Mercy Mall will always provide. It may not be everything, but it will be something. That ‘something ‘ will give them hope. When you walk in the doors, you know God is working through the volunteers, donors and anyone who offers a prayer for the clients.
Hemos sido bendecido Gracias a Mercy entramos al país hace un año aproximadamente y ellos nos brindaron su ayuda con ropa y zapatos no traíamos nada gracias por todo Diosito los siga bendiciendo gracias
Very easy to work with and a multitude of ways to help in person and virtually! And their impact on the community is real.
Mercy Mall of VA is such an amazing organization that truly care about people who find themselves in need. The practical needs are met as well as a need to feel seen and heard. It's amazing what they are able to accomplish with the small yet mighty staff team and all the volunteers!
They provide the items needed to start over from housewares to clothes, shoes, linens, small appliances, even baby items.
We use them as a resource to help our community and congregation. They are amazing to work with. Very professional but also very compassionate. I love how we get to pray for everyone we serve there and how much they give to help people out in need. Truly an inspirational organization for the people. Come as you are and you will leave feeling blessed and loved. They are the hands and feet of Jesus!
The ladies at Mercy Mall are truly amazing christians! They have helped my family out in so many hard times. I am truly grateful & very thankful for Mercy Mall.
I have worked with this wonderful team for about 5 years and it has been an amazing experience! They have so much love and compassion for people and do all they can to help those who are helpless and hurting.
Mercy Mall helps real people in real need. I’ve donated food, clothing, etc. to this organization/charity. I’ve delivered needed things to their clients. I wish I could do more.
I have been most impressed by the commitment each volunteer seems to have to make the experience of anyone who visits Mercy Mall the very best it can be! Each client is given unidivided attention, loved on, prayed with and made to feel special. Anyone needing a hand-up for a season can find acceptance there.
Mercy Mall is the most selfless and impactful charity with which I've ever come in contact. It is all about serving others. They have come through for me as I was serving in a family service role with a local school division. Whenever I had a family that had a need, Mercy Mall staff started filling that need right away and often it began immediately! So many families have benefited from their love, care, and service to them. From providing a winter coat on the spot to coming in to a home to help a family in chaos, Mercy Mall is always there. Where there is a need, a crisis, a loss, a struggle...you can count on them to come to the rescue. Amazing organization! My husband and I are always willing to donate items and funds to Mercy Mall.
Mercy Mall offers clothing, household goods and baby gear to families in crisis in the Richmond area. As a volunteer, and now an employee, I can honestly say Mercy Mall of VA is a great place to serve families in crisis. And as someone who has been involved with Mercy Mall for the past 6+ years, I know that I receive as much if not more encouragement from our clients during their appointment time. When I'm there, offering things to people in crisis - they almost always lift me up in ways they can't even know. Their courage, their perseverance and their willingness to ask for help always humbles me. I'm thankful that serving and working at Mercy Mall allows me that experience on a daily basis.
I've had the privilege to join with Mercy Mall for a few years now in their wonderful ministry to those in crises. They reach out to those homeless or in need due to domestic abuse, fire, unemployment, and many other difficult situations. During the pandemic, they've altered procedures to do an even better job helping others, and even added delivery of needed items to those who cannot get to the Mercy Mall facility. Every item is given free of charge, and each client is prayed for, loved and respected, and often they are connected with other needed resources as well. There is a network of donors who faithfully give household goods, food, clothing and baby items and/or the funds to purchase those. Many times there are special drives and giveaways of school items or special needs for holidays and such. This is the best social service organization I have ever come across!
Amazing, caring people doing real good in the community. Full of integrity and a completely underrated asset to the area.
Mercy Mall serves those in need by providing practical necessities (i.e. clothings, housewares, etc) but they do so much more. Every visitor is treated with love and respect no matter what their circumstances. It is the goal of MM that everyone feels the love of God through the work that is being done.