They are always looking to help those in need and their doors are open to absolutely anyone and everyone who needs assistance. Caring staff and great programs helping people get jobs and housing.
MTM is a great charity, but I think that the Ceo and the board members need to change. I don't think that the CEO and his wife both should be working for the same charity, that there salary is way to much for a charity that is always in need of money, and spends the money on useless things. The consulors are GREAT, they do a wonderful job. MTM also needs more ways to help the shelter people.
Mel Trotter is one of a very few such programs in the Grand Rapids, Mi. area. Due to a medical condition which lead to extended unemployment and loss of my home, I was forced to go to the Mel Trotter woman's shelter for a short period of time. Mind you, I am not ungrateful for their helping hand in my time of need, however, I was very disappointed at the level of service afforded to homeless women and children that pass through their doors as opposed to the men and drug program women. Women in the drug rehabilitation program are given many support services, medical care, transitional housing referrals and a variety of amenities to enable them to get a more solid foundation under their feet before being put back into society. If you are simply homeless, with or without children, your are literally entitled to "two hots and a cot." That is to say, if your schedule and appointments allow, breakfast is available at 7 am every morning for 1/2 an hour, and dinner is available at 5:15pm until 5:45. If you are unable to make these times, you and possibly your children will simply not be eating. The thing I found most troubling was the stringent rule of putting everyone, regardless of age, health condition and even weather conditions, out into the street promptly at 8 am until 4 pm into what is known as the Heartside area, which for those unfamiliar is the most concentrated area for homeless, addicted, and mentally challenged people in the city. They are not afforded bus passes to get around safely, nor are they given referrals to any other housing resources even though Kent county is the most abundant in the state of Michigan. It is not only unchristian how the homeless women and children are handled by staff, but it is simply irresponsible, and puts women and children at serious risk, and vulnerability.
Review from CharityNavigator