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2017 Top-Rated Nonprofit

Mary's Center

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Nonprofit Overview

Causes: Community Clinics, Community Mental Health Centers, Health, Job Training, Mental Health

Mission: Mary's Center builds better futures through the delivery of health care, education and social services. The Center embraces culturally diverse communities to provide them with the highest quality of care, regardless of their ability to pay.

Results: Key health outcomes indicate that Mary's Center exceeds national quality standards on diabetes care measures, healthy birth weight, childhood immunization rates, and women's cancer screenings. 94% of babies born to Mary's Center families had healthy birth weights (greater than 5.5 lbs), compared to 92% at Federally Qualified Health Centers nationwide. 72% of Mary's Center 2-year-olds are up to date with their immunizations. 89% of the parents who completed our family literacy program reported reading with their children. 95% of or preschool children met or exceeded Widely Held Expectations for Growth in the Literacy Domain of the nationally-utilized GOLD Assessment 99% of Mary's Center families had no substantiated cases of child abuse and neglect

Target demographics: individuals whose needs too often go unmet by the public and private systems. Mary's Center uses a holistic, multipronged approach to help each participant access individualized services that set them on the path toward good health, stable families, and economic independence. The Center offers high-quality, professional care in a safe and trusting environment to residents from the entire DC metropolitan region, including individuals from over 110 countries.

Direct beneficiaries per year: Nearly 50,000 participants

Geographic areas served: Maryland and Washington D.C.

Programs: prenatal care, postpartum care; well-woman care; primary pediatric care; adolescent health services; preventive health and family life education; adolescent education and pregnancy prevention; assistance in applying for Medicaid and other entitlements; HIV testing and counseling; intensive social services and case management of referrals; behavioral health care and psychiatric care; home visitation; Telemedicine; Sonography Clinic; geriatric care; WIC; and family literacy classes.

Community Stories

44 Stories from Volunteers, Donors & Supporters

Professional with expertise in this field

Rating: 5

I am a psychiatric nurse practitioner that was visiting Washington DC. Frankly, I was feeling more than a little disenchanted with my current role. I had dreams that I would someday be able to work within a clinic/setting that meshed my love of children, family, and health in a collaborative dynamic. A woman that I met, and shared with me Mary's Center's brief story...told me I should just go look at it. From the moment I was let in the door by the smiling front door man (who I chatted with about Philly, was welcoming, friendly, also aware of security!) to the wonderful woman who gave me hand outs on the background of the Center, to the children laughing and playing, it was WONDERFUL! Huge kudos to the entire organization on G street, you all have knocked it out of the park. I have never understood why, especially for our mental health patients, we make things challenging...when simply coming to an appointment can be like climbing a mountain.

Monica V

Professional with expertise in this field

Rating: 5

This is an amazing organization. I am a former employee, a volunteer and was a customer. This organization has heart and helps the community and helps women asnd families to thrive. They are mission driven and against all odds, with Maria Gomez leadership and an amazing team of loyal people, they make a difference.

Volunteer

Rating: 5

I have know of the good work of Mary's Center for a long time, mainly because a fellow parent worked there. I volunteered for the first time with Mary's Center this year. I enjoyed my experience tutoring students at Briya Public Charter School. Sincerely, Ming Lowe

Paul M.7

Volunteer

Rating: 5

I am the summer 2018 communications intern for Mary's Center. I have gotten to work with many people at Mary's Center, and it has been a wonderful, enriching experience. Everyone at Mary's Center is not only kind but is also highly skilled. Also, I have gotten to meet many people from the CEO to the doctors who work at Mary's Center, and they are all very passionate about their work and committed to helping participants improve their lives. I have had the opportunity to interview some beneficiaries of Mary's Center's services, including Teen Program participants who wouldn't have been able to go to college without Mary's Center's support in applying for scholarships. I have also interviewed some young people who are getting valuable work experience from Mary's Center this summer. This is truly an exceptional organization that is committed to developing people and I would recommend it to everyone, whether they would be a patient, an intern,etc

Volunteer

Rating: 5

As a previous intern for Mary's Center, I was able to experience and contribute to their inclusive and involved culture. They strive to wrap their caring arms around their community in a way that makes Mary's Center feel like home. They do so much with the little that they have. I am grateful to have worked with such a nonprofit.

Client Served

Rating: 5

I would like to take this opportunity to commend Mary's Center for its friendly customer service and its professionally staffed Georgia Avenue facility. I am one of Mary's Center's dental care customers and I can candidly state that I am always treated courteously, promptly and with the utmost respect during all my dental visits at Mary's Center. Not only are adults treated courteously and respectfully, I constantly witness young people, including toddlers, being treated warmly, kindly and gently at Mary's Center. While visiting the dentist is not my favorite pastime, entering Mary's Center always motivates me to begin my day in a positive frame of mind. I am also a member of the Bernice Fonteneau Senior Wellness Center, located at 3531 Georgia Avenue NW. Mary's Center is the managing agent of the BFSWC. The staff at the BFSWC is also customer friendly in terms of treating BFSWC members, who range from 60-96 years of age, with compassion and kindness. From my point of view, Mary's Center is the leader in customer service throughout the DC metropolitan area. And other non-profits could learn a thing or two or three, by observing Mary's Center's fantastic customer service culture.

Clarence "Buddy" Moore

1

Client Served

Rating: 4

I was fortunate to find Mary's Center, not only as the place that provided excellent health care to my family and me, but also because it became my workplace for many years. As an immigrant Mary's Center opened the doors for me to continue my professional career and personal growth. In addition it gave me the opportunity to connect with very valuable people. For all this I'm very grateful to Mary's Center.

Client Served

Rating: 5

This institution provides various opportunities which are accessible for the youth. These opportunities comes in forms of community service/volunteer, team-building or support groups, medical and health access, organization referrals, college admission and tour assistance. It also helps that they have several offices around the metro area. And I am glad that my child has access to these opportunities provided by Mary's Center.

Client Served

Rating: 5

I worked there for ten years and I learned a lot, my heart will always be with Mary's Center. I' m also a patient and the services are exceptional.

Professional with expertise in this field

Rating: 5

Mary's Center is a true embodiment of empathy-driven care. As a former employee, I was inspired on a daily basis by the incredible dedication of staff and leadership to impact individual lives, and create tangible change in our communities. I am honored to have worked in an environment where the oft-forgotten values of fundamental human kindness and respect for all beings are internalized beyond the surface level. Mary’s Center supported my personal and professional growth in ways far more than I could have ever imagined. I was encouraged to follow my passions, challenge myself, and enhance my career in meaningful ways. Mary’s Center is simply a powerhouse. Till date I have not witnessed any other organization that parallels its ability to affect change on such a multitude of issues, both an individual and large-scale societal level. Each program recognizes the intersectionality of various social issues that affect us all, and works tirelessly to address them in a culturally humble manner. The concept of a “one-stop shop” for medical, education, and social services addressed through Mary’s Center's social change model is evident in each program, the extensive nature of of inter-departamental care coordination is what makes these programs so effective for each patient that walks through the doors. I am proud to have been a Mary’s Center employee, and sincerely hope that it will continue to thrive and flourish, and reach even greater success.

1

Volunteer

Rating: 5

It gives me great pride to say that I have been an active volunteer at Mary’s Center for over 20-years. My affiliation began as a college student in the 1990’s seeking a volunteer opportunity in the Latino community. Years later my professional trajectory allowed me to support Mary’s Center in different capacities – from facilitating focus groups to conducting training for staff and students.

I believe in the Center’s mission, commitment to community, and vision. As a longtime donor, I am delighted to see Mary’s Center continue to grow in ways that holistically serve our community.

Client Served

Rating: 5

I participated in the teen program from a young age and really received the help and assistance needed by Mary's Center. I am currently the first and only member of my family to attend college. I am originally from El Salvador and came to this country when I was only a Freshman in High School. I did not think college was an option for me until the staff in the teen program guided me through all my options and possibilities. I was able to pick the path that was best for me and my family, both in terms of where I would be happy as well as what was financially possible for me. I am grateful for those who gave me the choice to attend college and guided me through the applications, financial aid and scholarships that are now all the reasons why I am getting a secondary education.

Client Served

Rating: 5

In 1994 my entire family arrived to the USA, at that time my six siblings and I became patients of Mary's Center. I was extremely happy with how well the doctors, nurses and teen program took care of us. This wonderful experience helped me understand the career I wanted to proceed and when I graduated High School, I decided to go to nursing school at Michigan State university. Thank you Mary's Center for making a huge impact in my life!

Volunteer

Rating: 5

I have been a participant, volunteer, and intern for Mary's Center since I was 14 years old. I have always come back for the summer and during the school year. Even now that I am in college. I was part of their Teen Program from freshman year in high school, till senor year. My mom passed freshman year of high school and apart from all the immediate and immense support I received from school, the support from the Teen Program was unimaginable. I received so much support from the social worker's and coordinators, who gave me motivation and a space to be me and explore my future. They also made sure I understood that I did have a future, not matter what my background was or what I was going through. They made sure all the teens in the program had help and resources at their disposal. Especially support. Now I am one of the volunteers at the teen program and being that person that gives support to teens and make sure they have what they need to succeed. Whether it be with motivation or just someone to look up too. Mary's Center Teen Program has helped me so much and I love that I am able to give back!

Client Served

Rating: 5

We are a local family with a toddler who has benefited immensely from the care that is provided at Mary's Center. The medical care itself is just as good as and in some cases better than the care we received at our previous large-scale pediatrics practice. But what really sets Mary's Center apart is how logistically easy they make managing our child's care.

1. Blood-draws in-house: A huge plus for us is that they can do blood-draws at the same location, and you can easily schedule walk-ins for services like blood-draws or vaccinations.
2. The 24-hour line to make appointments is amazing. No need to call during business hours and no need to wait on hold.
3. I have dropped off medical forms for my child for completion and been called to pick them up later that day with no extra charge.
4. Our pediatrician is so kind about our emailing as-needed about non-urgent or administrative matters.

So far we have only had our son's healthcare at Mary's Center but we plan to move both of our adult primary care services there too!

Previous Stories

Client Served

Rating: 5

We were frustrated with the process of getting and attending appointments for routine preventive care and for sick visits at the downtown practice we went to for the first 16 months of my son's life. Then friends told us about Marys Center, and we were impressed from the very first interaction. Since then, we go to Mary Center for our child's sick visit and routine health needs. My husband and I will both be switching our own primary care there as well!

abigailwilson

Volunteer

Rating: 5

I first came to Mary's Center in May 2017 as their Communications Intern. As a rising senior, I was seeking an experience that would rise above the years of internships that neither fulfilled my need for community engagement nor tapped into my skills and potential for input. Not only has Mary's Center been my unforgettable and formative experience that I've heard my mentors speak about having had at the beginning of their careers, but it is a place that I see myself working in the future as well. Not only am I engaged, but I am needed, appreciated, fulfilled, and happy with the work I do every day. Everyone at Mary's Center is here because we care about a common mission, the development of our community through culturally competent health care, education, and social services. I study public health and international affairs and focus on the social implications and determinants of chronic infectious disease. Previously, my experience was largely abroad working with public health teams in resource deprived clinics to design interventions addressing the social determinants of health and well-being. I thought that getting that close to a community and engaging with their cultural understanding of well-being and health would be impossible to recreate in the domestic public health space until I found Mary's Center. The diversity of our participants, communities, programs, staff, and goals creates a dynamic and vibrant work environment that is always moving, changing, and growing. Every week I meet inspiring individuals with careers that I didn't previously know about and now aspire towards. I have never doubted that I am supported and that my supervisors are invested in my career development. I value so highly the collaborative and interactive community that we have at Mary's Center and I truly feel there is no better organization I could spend this last academic year and the beginning of my career with.

Client Served

Rating: 5

I came to Mary's Center in 2006, to be on the after school teen program, since them I was in love with all their services they provide to the community. In the beggining I was quiet person, but Mary's center help me to descover my real me. I became a outspoken person, getting involved all kind social services for my community, cover all fields (health, social, and education) after I graduate from High School they help me find scholardship for college and some more. After I found out I was pregnant with my first baby they help with a lot source ( Prenatal care, WIC, Car Seat, Safety sleep) and finally after having my baby I was aviable to Breastfeed my baby boy for one complete year, that's when I meet WIC director she offer me a job, and I became be part of the big family of Mary's Center after 16 years being an actibe patient. In the end of this month I have one year working with Pregnant moms and children from 0-5 years. Mary's Center is not only a clinic is everything. Anyone could find a sercives may help them. From a baby throuhg early pregnancy until a senior citizen, anyone will be feel welcome to this place.

Client Served

Rating: 5

About 18 months ago, I started going to the dental practice at Mary's Center. Ever since, I've felt that my oral health is in good hands. The dentists, technicians, hygienists, and all the staff are skilled, professional, helpful, and friendly. The practice has state-of-the-art equipment. It's easy to make appointments. The health care is excellent.

Mireille W.

Client Served

Rating: 5

Mary's Center is a fantastic organization. My whole family has benefited from their medical and educational services. The staff is courteous and attentive. The doctors are caring, respectful, and they take time to go through all your options with you. My children and my husband feel appreciated and well cared for. We have seen many immigrants become successful thanks to the advice, support and services Mary Center provides. It s a great organization that does very good work for families here in the Washington D.C. metropolitan area.

Mireille C. W.

Karen451

Volunteer

Rating: 5

Since first stepping foot at Mary's Center in 2014, I haven't looked back. I spent my summer as a Communications intern and have continued to volunteer.

What isn't there to love about this nonprofit? From its history, to its mission, and from its employees to its participants, every aspect of Mary's Center provides anyone and everyone involved with opportunities to grow.

I know that once I complete my undergraduate studies, Mary's Center will be one of the workplaces I will apply to.

To anyone looking to get involved, I highly recommend their Thanksgiving and Christmas events.