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2018 Top-Rated Nonprofit

Maryland New Directions

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Nonprofit Overview

Causes: Employment, Human Services, Job Training

Mission: Our mission is to train and coach people facing career and life transitions to overcome barriers, restore self-belief, and acquire the skills and tools needed to secure employment on a path to living wage.

Results: Since 1973, Maryland New Directions has served nearly 140,000 individuals looking to become self-sustaining through employment. Maryland New Directions (MND) is a 45-year-old award winning non-profit organization offering no-cost employment coaching and specialized career training programs for Baltimore area residents, ages 18-60 years of age. MND works with over 350 motivated job-seekers annually, most of whom face significant obstacles in finding a job or establishing a new career. Our holistic approach and valuable employer partnerships create opportunity for long-term careers and remarkable outcomes that include industry recognized credentials, a livable wage, and an impressive employment retention rate of 82.5% (1 yr) for our graduates. When a person successfully completes Maryland New Directions’ program they are empowered to obtain and retain employment; it’s not just good for the individual and their family, but for the whole community.

Target demographics: Unemployed and Underemployed

Direct beneficiaries per year: 350+ individuals

Geographic areas served: Baltimore

Programs: Career Focus, Maritime Transportation Distribution and Logistics, and Commercial Transportation Careers Training Programs

Community Stories

508 Stories from Volunteers, Donors & Supporters

Client Served

Rating: 5

I must say that this program is incredibly useful! I've learned more than I expected. I have been able to figure out how to categorize my skills, interests and education. The mock interview process contributed to my self confidence. Great speakers contributed to the overall experience. Thanks

Client Served

Rating: 3

I've had the experience of obtaining customer service improvements as well as receiving information on how to present myself as a new employee in the work world. I'm glad to say that the opportunity not only provided on site interviews it also proved to be a good resource for my future careers in Social Work.

Client Served

Rating: 5

I really enjoyed my time at MND. it was really informative and indicative of my life and story. Heard about it by word of mouth and i feel like it was meant for me to head in MND directions. The things i have learned and learned hear, hopefully will parallel my life for bigger and better things

Client Served

Rating: 5

THIS ORGANIZATION ROCKS!!!!!! You will not find another Nonprofit Organization that shows as much caring, and compassion as this place!!! The workshops are very informative, and up to date to keep you going. I have been motivated so much to get back to my seat the next day i wake up before the alarm clock!!! These folks have the goods! I got help refreshing my Resume' so that it stands out, and am receiving more than one valuable credential to get the job that I need. Highly recommended!! A++++++++! Shout out to my Job Coach Mrs. Sonya Harrison!!!!!

Client Served

Rating: 4

MND provides more information about the jobs market in Maryland and and give to candidates required skills for understanding himself behavior in order to correct it and encourage them to apply for jobs according to the everyone background and available opportunities.
We are not aware about our values but we have many values, and MND is the right moral person to go and seen in order to increase our personal consideration, and integrate a career.

Volunteer

Rating: 5

Here at MND it was a great experience for me to take in the new knowledge provide. This program actually help you see the bigger in picture in life, and getting a career not a job. The exercises here help you to grow as a person and as a interviewer. It was a struggle but it's really worth it. Your weaknesses will become a strength after the program. Mr.Lamont my job coach was a great mentor, him helping me too stay confident everyday and helping me to stay positive.

Client Served

Rating: 5

great experience. wonderful coaches with great teaching methods... i enjoyed all the workshops,as well as the exercises... my job coach was terrific and extremely helpful and shared a wealth of fantastic experience( Sonya HARRIS). ON A SCALE OF 1-10 i give the program a 25...

Client Served

Rating: 5

I learned a lot about the interview process an also about the port of Baltimore. The staff was wonderful and a big help with my resume and with building confidence

Client Served

Rating: 5

Maryland New Direction help other people to become more successful in life by completing Resumes, and building great skills strategies of becoming more comfortable of interviews. Also Maryland New Direction also help us build great mindset of the learning process.

Client Served

Rating: 5

Maryland New Directions helped me with my resume and communication skills but also are giving me opportunities to find good jobs and further my career.

Client Served

Rating: 4

MND is a great program to those who need help in finding their careers. They offer a wide arrangements of tools and programs to help advance clients in being successful. All of the staff is very caring and open to clients situations and are willing to work with them. I will continue to use MND as a resource and will refer others to the program. Thank you for everything MND!

Client Served

Rating: 5

Program was very informative and resourceful. They help with resume job search cover letter and anything buisness and proffesional related. The MTDL program was a great program not only did a learn about the port, i learned about other divisions in the MTDL industry. All the staff was supportive and did all they could to make the program as easy as possible. Of all the staff i came across they were all proffesional and courteus. They made sure that you come out of the program with stackable credentials. Was able to network and make connections with people tha can help in the long run.

Client Served

Rating: 5

My experience at MND was by far phenomenal. The last three weeks I've been here , it was always good energy from the job coaches, every one was nice and they worked with us to help us succeed. They guided me through a interview process, they gave us tips and pointer on what to do and what not to do during an interview. It was very helpful and I wish I could do it all over just to experience the good vibes and awesome energy that they give off in MND.

Client Served

Rating: 4

I had a great experience here at Maryland new directions. the job coaches are very helpful and have great people skills , i would definitely recommend this program to anyone especially young people in Baltimore city.

Client Served

Rating: 5

Coming in the door i was not sure what could they offer me different than any other training program would. I am astonished at all the great resourceful information given to me.The guest speakers bought in were very resourceful with the material given to us. Overall a very educational experience .That i cant wait to share with a friend.

Client Served

Rating: 4

My experience here was very informative, I learned things that I thought was not important in an interview. The do's and don't s about interviewing, networking and having a professional resume.

1

Client Served

Rating: 5

The accessibility and engagement of all the MND staff set them favorably apart from their Workforce Industry peers.

1

Client Served

Rating: 5

Hello my name is Mario. I attend Maryland New Directions for two weeks and in that two weeks I have learned so much about the work field. My job coach, the staff, the person at the front desk and all the volunteers was always so helpful. My classmates of 10/2018 was the best TEAM WORK was our main strong point. We all wanted each other to do better and we didn't only do it by words but by the actions. I would recommend any one who would like to better their self give Maryland New Directions a chance. They will give you all they got to get you where need to be. Just be about your business when you come cause they are about theirs and its all for you. This is a Non-Profit Organization but they work daily like they getting paid to help you get paid. I guess all I'm saying is Maryland New Directions THANK YOU FOR EVERYTHING...

1

Client Served

Rating: 5

The two weeks I've spent at Maryland New Direction has been amazing ! I have gone to many workforce development centers and I have not received the level of preparation and dedication that I've gotten here at MND. The job coaches are genuine about helping us reach our potential and are committed to helping us reach our employment goals after we finish our training course. I will definitely refer other person in need of assistance with their job search.

1

Client Served

Rating: 5

I went to Maryland New Directions to obtain my Forklift Operator Certification and had a wonderful experience there. All the staff members and volunteers were welcoming and very helpful when needed. My classmates were also exceptionally wonderful and well-groomed. It was a wonderful experience for me and in the end i came out with a Guest Service Professional Certificate as well as my Forklift Operator Certification! I would most certainly recommend this program for anyone who is having a hard time or even just a career change to try them out. My job coach Ms. Sonya Harrison was the best coach ever and she made sure i was well prepared for any task at hand that i needed her there for and she gives wonderful advice when needed. Mr. Rick Vallance is the MAN when it comes to job leads and other referrals for job trainings. All in All this programs has all your specific needs to employment and i mean EVERYTHING!!