My experience with Martin's Point Healthcare in Portland, Maine with regard to their MedicareAdvantage Plans is not good. In fact, I would say it is poor. They withdrew a dental appeal I made against my wishes. Furthermore, I have one very expensive prescription, which is not an option, but need, and they pay virtually nothing. I found their Customer Service to be virtually useless. And, under the heading, shutting the barn door after the horse is out, I was researching this company after my frustrating experiences and came across an article in the Portland Press Herald that details a Justice Department investigation into corruption charges relating to their Medicare Advantage Plan. They lost and had to pay a settlement in 2023. Obviously I made a mistake.
This 'review' is for the Martins Point 'Health' Care in Biddeford Maine.
I highly recommend going to this location if you don't care about your health and just want a doctor to tell you any problem you have is in your head so you don't have to worry while being on a ton of pharmaceuticals.
I was a patient here for 3+ years. Then when I was actually sick and I mean deathly can't-get-off-the-couch-constant-pain sick I of course went to see my 'doctor'.
After a year of constantly being ignored, criticized for researching my own illnesses (and being correct in the end), constant waiting, and being told over and over 'its all in your head' I finally got fed up and decided to find a new Dr. Seriously they tried blaming 50+ symptoms on depression.. Really? I have CPPS, teeth pain, constant headaches, costochondritis, constant dizziness, and 45 other symptoms from depression & Anxiety?. Is that so? I think you need to go back to medical school.
I have lyme disease. I told them 'I think I have lyme' oh-so-many times (After being bitten by and around ticks). They said for certain "no you don't" every single time. 5-7 months later of constant severe pain and suffering along with constant tests (2k+ out of pocket on just copays alone) it was discovered that hey I actually have lyme.
Even after getting 80% better with lyme antibiotics. Even with a lyme specialist saying that I have lyme. Even after constant daily pain and then suddenly getting better they still refuse to test for co-infections and refuse to say I have lyme disease.
Note to anyone who may think they have lyme: DO NOT trust any PCP saying you don't have lyme disease. DO the research yourself. GET a specialized western blot from Igenex. GO see a LLMD. DON'T listen to ANYONE when they say all your symptoms are in your head. If you'd like any help/information in regards to lyme your more than welcome to contact me. Email: Jordan@wasted-illusions.com