Over 1.8 million nonprofits and charities for donors, volunteers and funders

2020 Top-Rated Nonprofit

Mainstay Life Services

3,179 pageviews

Add to Favorites

Share this Nonprofit

Donate

Nonprofit Overview

Causes: Developmentally Disabled Centers, Disabilities, Group Homes, Human Services

Mission: Mainstay Life Services provides life-long, high-quality support services to ensure that people with developmental disabilities lead fulfilling lives and realize their vision of a desirable future. Our Vision: Individuals with developmental disabilities will live within a community that sustains them and benefits from their participation. Mainstay Life Services will be regarded as the region's provider of choice for individuals and families seeking services, and as the region's employer of choice for qualified and committed professionals

Results: Mainstay is a nonprofit organization providing residential services and other supports to people with developmental disabilities, and their families, in Allegheny and surrounding counties. We are committed to assisting the people we support to reach their fullest potentials within their communities. Services are provided through 24-hour full-care homes, semi-independent living, supported living, home and community supports, lifesharing, and a summer respite program. We also provide behavioral supports and employment services. On staff, we have both a registered nurse to assist with care coordination and a communications specialist to help in determining the communication needs of the people we support. Mainstay began in the late 1960s as two separate agencies that merged in 1999. The organization operates 37 community homes and an apartment building. We currently support 124 people in their residential homes, 13 people in supported living, and one person in shared living/life sharing. Mainstay owns the majority of these residences, which include several specialized homes designed for those with behavioral health issues, physical handicaps, autism, and diminishing physical capacity and increasing medical needs due to aging. Mainstay also operates six multi-resident community homes supporting adults with Prader-Willi Syndrome. Mainstay’s home and community supports and its summer respite and recreation program are available to those who are living at home with their biological families, by themselves, or with a host family. The organization supports 126 people within the community through its community support program. The summer program serves 75 adults annually, meets a vital community need and is unduplicated in western Pennsylvania. Mainstay’s Behavioral Specialist provides individualized care using a positive and person-centered approach. Coping mechanisms and overall behavioral health are improved through the development of goals and intervention techniques. Mainstay’s behavioral supports are overseen by a Board-Certified Behavior Analyst who is also a Licensed Behavioral Specialist. Mainstay’s supported employment opportunities help people find a career that increases their financial independence while also providing a sense of belonging within the community. With our small staff-to-person ratio, every person receives direct attention and guidance based on their individual vocational interests. The Associate Director of Employment Services is certified by the Association of Community Rehabilitation Educators (ACRE) and is a Certified Employment Support Professional (CESP). Mainstay has established a Self-Advocates Advisory Board, which is comprised of a group of people receiving our supports. The group is working to improve the quality and satisfaction of Mainstay’s services by assessing programs and making recommendations to both the executive team and the board of directors.

Target demographics: people who have developmental disabilities.

Direct beneficiaries per year: 334 people.

Geographic areas served: Allegheny and surrounding counties.

Programs: 24-hour full-care homes, semi-independent living, supported living, home and community supports, lifesharing, a summer respite program, behavioral supports, and employment services.

Community Stories

90 Stories from Volunteers, Donors & Supporters

1

General Member of the Public

Rating: 5

Mainstay is an organization of caring people dedicated to enhancing the lives of the individuals they serve.

1

Donor

Rating: 5

Mainstay Life Services is one of the most special non-profits in the Pittsburgh region. I have attended multiple fundraising events over the last three years, including their Handbag Bingo and Golf Outings. When the pandemic hit in 2020, the company was able to pivot to best support the people they serve while also keeping everyone safe.

1

Board Member

Rating: 5

My brother (pictured below) was a client of Mainstay Life Services. At Mainstay, he flourished for many years, guided by the incredible staff's care and through his hard work and determination. His care centered around his goals and desires. The Direct Service Providers work incredibly hard at making Mainstay's clients live the most independent life that they can. They achieve things that many of their parents, siblings, and friends could have only dreamed. Mainstay's focus is totally on the client and the staff who work directly with each individual.

My profession is as a consultant in the nonprofit world. Over almost five decades, I have worked with many nonprofit boards professionally and served on over a dozen boards as a member and leader. I can say unequivocally that the Board at Mainstay is the best board I have ever been associated. The Mainstay Board is involved, caring, and fully understands that our job is to support and guide all efforts at providing the direct service providers and the client with all the necessary tools for extraordinary success. The other element is that Mainstay has been blessed with two outstanding leaders over the past three decades that have built an organization that continues winning Employer of the Year awards and having an esprit de corps that retain the staff for long, rewarding careers. All of this makes the meetings so enjoyable and Board service so satisfying.

Previous Stories
1

Client Served

Rating: 5

My brother is developmentally disabled and elderly. Mainstay provides his with the care and attention to llive his in the fullest. He is able to celebrate his religion and particpate in religious events some even celbrated in the home where he lives with two other clients. My brother has some very serious medical issues which are extremely well attended to by staff. The Mainstay staff goes with my brother to his doctors appointments and meticulously coordinates the care between his physicians. He is healthier now than he has been in the past 20 years. My brother is able to keep in contact with all of his friends and relative in various cities. He also goes to social events and other activities that he is interested in. The dedication of the staff in caring for the clients is exemplary. MY BROTHER IS ABLE TO LIVE HIS LIFE TO THE FULLEST.

Melinda Lowers K.

Advisor

Rating: 5

I am inspired when I step back and think about all that Mainstay continues to accomplish year after year. I've been working with this amazing organization for the past 7 years and see the hard work of their dedicated staff and generosity of their wonderful supporters making a real difference. There is a reason why they have recently been named a Top Workplace by the Pittsburgh Post-Gazette for the sixth consecutive year. They truly do deliver on their mission of providing life-long, high-quality support services, ensuring that people with developmental disabilities lead fulfilling lives and realize their vision of a desirable future. Mainstay is on a journey and has a clear path for growth and a bright future.

Bryan C.2

Board Member

Rating: 5

Coming from a human services background I was introduced to Mainstay more than twelve years ago by a long-time board member.
As I met with the then CEO and his senior staff, I was very impressed with their personal commitment to not only the highest standards, but also for their obvious desire to improve the lives of the individuals who received Mainstay services.

Some time later I volunteered to serve as a board member. So, for many years, I have had a first-hand view of the innovative services being developed and delivered. They include a nationally-recognized Prader–Willi Syndrome program as well as wellness programs, and team-integration models designed to foster cost-efficient, caring MH-MR residential, community-based, behavioral supports, and life-sharing services.

It only takes a short time around individuals who receive services, persons who deliver those services, and family members to understand why everyone is so very proud of Mainstay’s results.

1

Advisor

Rating: 5

We work with many agencies in the behavioral health space and are very proud to be closely associated to Mainstay life Services. We are Technology Advisors to the organization and have met with all of the Senior Leadership. We have found each to be amazingly engaged and committed to their mission as we have become as well. The level of care and outcomes produced and the commitment to strive forward into higher levels of accomplishment are front and center at Mainstay. The leadership is very innovative in their planning and execution strategies to deliver quality service in a Responsible Manner. We're proud to be engaged and a part of the mission at Mainstay Life Services.

1

General Member of the Public

Rating: 5

I'm a business partner who also is a volunteer firefighter in the area. We have several residential properties owned an operated by Main Stay. They do an amazing job with taking care of the people and assuring there safety. The staff is very professional and easy to work with. They put the people they are caring for first and that is the most important!

1

Client Served

Rating: 5

I want to start by saying I love my son, but we have experienced times in our lives that felt as if we would never get over the barriers and hurdles that life threw at us.
Our family life was at risk, and at one point I thought, we would not be able to stay together as a family, there was such a disconnect. I also struggled with juggling work and home and time for personal needs, then we met Mainstay.
Mainstay did not see my son as "thier client," they considered the WHOLE family with the understanding that our needs affect the supports and needs of my son's life.
Mainstay listened to all of our concerns we never felt judged, and that was important to me. We all worked as a team to find ways to improve our life experience as a whole. My son made it clear he wanted to remain home. Mainstay invested in us, and becasue of thier dedication, they provided a way for me and my daughter to care for my son as his care providers. I have been able to work with the security that my son's needs are being met, supported and monitored. As a staff member, I appreiate the thorough training and thier investiment in me as an employee.
My son's relationship with his CPS staff is a crucial support to ensure he has positive social interactions, Mainstay advocated for him to keep his behavioral staff.
My son was also in need of support for community intergation, so Mainstay took care and time to find a job coach who would believesin him and his ability to grow on his job.
Without Mainstay my family would not have the opperatunities we have.
Mainstay offers a variety of services that are important for individuals with disabilities to experience every day life.

Mainstay is not your typical provider, they care. Mainstay believes that everyone should be given the opperatunity to live a positive life, ....they see everyone as unique and they treat everyone uniquely.

Thank you Mainstay We love and appericate you.
Sandra N.

Professional with expertise in this field

Rating: 5

Wonderful company to work with! Everyone there truly cares! We appreciate the business and look forward to continuing to assist you in the future

2

Professional with expertise in this field

Rating: 5

Our company, Wellbridge Health, works with Mainstay Life Services in support of individuals with developmental disabilities.

To say that Mainstay goes the extra mile the people they serve would be an understatement. We have been truly impressed by not only the honor, dignity, passion, and regard Mainstay has for its people, but by its forward thinking and desire to continually expand what it offers and the impact on the lives of these individuals.

One example is their unique interest in giving their clients access to technology (smartphone apps and video chats with telehealth coaches) in a way that expands their lives (shows they can use technology, helps with social interactions) and that also can help prevent some of the medical crises that are more prevalent in the IDD community by identifying symptoms before they become emergencies. They have applied for and received grants to partner with Wellbridge Health to put this technology directly into the hands of their people.

Our interactions with every level of staff at Mainstay has been exceptional from program and house managers up through the executive team. We are honored to work with Mainstay and to have the opportunity to work with so many individuals they serve.

2

General Member of the Public

Rating: 5

In my dealings with Mainstay I really appreciate the dedication of staff and the quality care of services they have provided to their clients.

Donor

Rating: 5

Mainstay is highly transparent with excellent communication to contributors, staff and families of the individuals that are served., The stories that are shared on Instagram and blog posts are presented in an accessible and affecting way that arouses empathy and makes you feel that your support is contributing to something worthwhile. You truly feel connected to the people you’re trying to help. They keep you informed about their activities and about developments in the Prader Willi and Behavioral Health areas.

Previous Stories

Professional with expertise in this field

Rating: 5

I have been aware of Mainstay for years due to their sound reputation as a nonprofit that delivers on their mission statement. For the past 8 months as an employee I have been fortunate to personally view the dedication and warmth that the staff show for the clients and to one another. The bond between clients, staff, co-workers of all levels is similar to a family bond … and everyone has a smile on their faces.

Professional with expertise in this field

Rating: 5

I have been an employee of Mainstay Life Services for 22 years. Mainstay is dedicated to their mission of giving the residents a happy, fulfilled life and being members of the community. The care givers are compassionate, loving and treats the individuals as if they are family. Mainstay also makes sure that the care givers are treated just as special as the individuals are.

Professional with expertise in this field

Rating: 5

I have been employed by Mainstay Life Services for 15 years, Its a great agency to work for. The executive team and our board of directors are always looking at new ways to show their appreciation for the employees at Mainstay Life Services.

Professional with expertise in this field

Rating: 5

I have worked for Mainstay Life Services for almost 10 years and couldn't be happier. It is a positive and supportive workplace where employees feel valued. Mainstay does a phenomenal job in living up to their mission and I'm grateful to be a part of it.

Previous Stories
1

Professional with expertise in this field

Rating: 5

I have had the privilege of working for Mainstay Life Services for almost 4 years and plan on retiring from here! It is a wonderful, caring culture where staff feels valued and the individuals we serve receive outstanding care and respect. I am very proud to be an employee here.

Donor

Rating: 5

My Daughter has been a client of Mainstay for 44 years. I can not imagine another organization that could have provided the quality of care, support and genuine love and respect that she has received and continues to receive to this day. Some of her care givers have been with her for over 30 years and they treat her as one of their family. The organization has also supported me whenever there were medical concerns, assisting me with handling the myriad of medical appointments and follow up with her doctors. The staff is extremely knowledgeable and professional in all that they do. I'm deeply grateful for Mainstay Life Services.

1 Bill M.8

Donor

Rating: 4

Our son, Billy who is 51 years old, has been supported residentially by Mainstay Life Services since 2013. After Billy had a total hip replacement and a subsequent revision surgery, he needed to live in a fully handicapped accessible home. Mainstay's Carlton home welcomed him with open arms. The direct support professionals are compassionate, dedicated and consistent with minimal staff turnover. Management staff are proactive rather than reactive. Families are respected and their input is valued. The administration is forward thinking and is committed to its mission and values to assist people in their care to reach their fullest potential within their community. Mainstay Life Services is indeed a great nonprofit!

Board Member

Rating: 5

I have been involved with Mainstay for over (10) years, either through my family as or as a board member. Both experiences, personally and professionally, have been life changing. What this organization did for my family was provide a safe, independent, enjoyable lifestyle that truly fulfilled my brother in law while providing peace and contentment for my family. As a board member, I hope I can help future residents and families experience all that they offer. Mainstay Life Services does indeed enrich the lives of all they touch.

Board Member

Rating: 5

I have had the honor to be associated with Mainstay Life Services for more than 20 years and in that time I have seen the organization grow in size and sophistication while maintaining it's excellent reputation in caring for people with intellectual disabilities and their families. MLS has been voted a top place to work for several years running and has a low turnover rate of employees, which improves the experience for the program participants.

Lisa295

Professional with expertise in this field

Rating: 5

I have worked with Mainstay for 12 years and this agency is top notch as far as serving individuals with ID/D. We strive at being person centered and ensuring the individuals we serve live the best life they can.

Previous Stories
1

Professional with expertise in this field

Rating: 5

The best 12 years of my life have been spent working for this exceptional agency with outstanding staff and outstanding teams! #1 employer of choice and #1 provider of choice. The most amazing agency to work for!

Alisha M.1

Donor

Rating: 5

it has been a pleasure to work with such amazing and caring people. When I can over 8 years ago i thought this would be a transition job as my past company was being bought out and divided. In these eight years, I could never see myself working anywhere else. It has been an adventure to work with such amazing individuals and staff.

Professional with expertise in this field

Rating: 5

I have been working at Mainstay for over 13 years and can say without a doubt that it is the Best Place to Work! The care and compassion the direct staff have for our individuals is integral and ensures we fulfill our mission. The agency cares about the employees as much as they do the individuals we serve. I am so grateful to be part of such an amazing organization!

Previous Stories

Professional with expertise in this field

Rating: 5

I have been working with Mainstay for over 12 years and can truly say it is a great place to work! Our staff are very dedicated to the individuals, compassionate to their needs and fulfilling our mission. I enjoy working for Mainstay and love coming to work everyday! Mainstay is an outstanding organization to work for!

Read more

Professional with expertise in this field

Rating: 5

I have been with Mainstay for close to five years now and I have got to say that it is, by far, the best company I have ever worked for.

Professional with expertise in this field

Rating: 5

I have been with Mainstay since 1984. Over the past 34 years I have seen the agency grow 100% by delivering outstanding services to the individuals who are served. The individuals are happy, content and peaceful with their lives and enjoy being members of the their community. The homes are exceptional in every aspect. The staff are well respected and are offered great benefits. The loyalty and dedication that the staff exhibit, from Community Living Specialist to the CEO is by far the best in Allegheny county.

Professional with expertise in this field

Rating: 5

I have only been an Employ for 1 1/2 years and I love it! My coworkers treat you like family and the Ladies we care for became my family too! They treat their employees very good

Professional with expertise in this field

Rating: 5

I have been an employee of Mainstay Life Services for 10 yrs, they provide great services to all residents who live at their facilities, and those that they provide services to outside of the agency . I have worked at other places, but none like Mainstay I just want to say keep up the great work to all the staff here at Mainstay.

Volunteer

Rating: 5

I have worked at Mainstay for a few years now. It is amazing the teamwork we have at the different locations. The staff is all about the individual needs and abilities that our clients have their needs met and making sure that we do not hinder there abilities. Mainstay's HR is about making sure that the staff reach there ability in training and push themselves to reach their desired goals. Overall, Mainstay is the best company that I have worked for in a very long time, overall concerned for there staff and all the clients they support.

Professional with expertise in this field

Rating: 5

I have worked for Mainstay for many years and I fully appreciate everything that is done for the clients and my coworkers and myself. Mainstay works hard to live up to the mission statement and promote a healthy environment.

Professional with expertise in this field

Rating: 5

Trustworthy, hard working, empathetic people are how i describe the people that work at Mainstay Life Services. They truly support their mission and help those that live in the homes lead fulfilling, meaningful, community enriched lives while supporting all their needs. I have had the opportunity to see first hand the beautiful work that is done and feel this agency far surpasses similar agencies in our region.

Professional with expertise in this field

Rating: 5

I been with my nonprofit for about, 4 years and I must say that I wouldn't want to leave it for no other nonprofit.

1

Professional with expertise in this field

Rating: 5

I have worked for Mainstay for a long time, I cannot imagine that there is a better organization to work for. It is a job that has many rewards. Working for the individuals brings such joy and satisfaction on a daily basis. I know in what I do at this company is appreciated by the individuals, because they are happy and healthy, and I am appreciated by the company in being rewarded with pay raises and bonuses, Its the best place to work!

Professional with expertise in this field

Rating: 5

I've been with Mainstay for a few years and by far it's one of the best jobs I've had. As of right now, I plan to stay with this job until I retire. The schedule is prefect, the work isn't difficult, and I get a sense of fulfillment helping my clients live independent lives.

Professional with expertise in this field

Rating: 5

I have worked for Mainstay for many years and it has become my home away from home. I really loved all the individuals I work for and the staff is great to work with. I have been in this field for a long time and have worked for a few different companies. I find Mainstay the best company by far to work for. They really care for the individuals that live at the homes.

Professional with expertise in this field

Rating: 5

I have been employed with Mainstay Life Services for over 8 years and I feel now and have felt since the beginning, that it's the best job I have ever had. I feel like I matter at Mainstay, to my clients, to my fellow employees and to management .

Client Served

Rating: 3

C.L.S at mainstay, the job is ok and I dont have any complaints

Alex Cugno C.

Professional with expertise in this field

Rating: 5

With a consistent focus of the mission, continuous sense of professional fulfillment, friendly & positive work culture, and the most brilliant and compassionate coworkers, Mainstay continues to be MY Great Non-Profit!

Professional with expertise in this field

Rating: 5

i have been working with Mainstay for over 20 years & I still look forward to coming into work everyday. it is a great company with great people.

Previous Stories
1

Professional with expertise in this field

Rating: 5

I have worked for Mainstay Life Services since 1993, I worked for other non-profits and in the corporate world as well. I consider Mainstay my home and I value the individuals and staff I work with. My experience here is definitely life-changing and the agency tries to keep staff happy as well as the clients and clients needs foremost. I plan to stay with Mainstay and help my clients achieve the most that they can. I also am amazed at the length of time the employees stay and want to genuinely help the clients they serve. If someone asks a staff why they stay so long it is because we truly care about our clients and their happiness.

Professional with expertise in this field

Rating: 5

I have been working with Mainstay for 3 months now. I have had the honor of doing summer camp first before working in the homes. Summer camp was really enjoyable. To be able to work and help better the lives of others really makes you look forward to waking up each morning and going to work. The people I've had the opportunity to work with at summer camp have also made it a very nice experience. The bond you receive over a short period of time is truly a blessing. Once I began working in the homes, I watched the people I work with grow close with me and other staff. To walk into a home after a month of knowing someone and she hugs you each time, who wouldn't love that? Just from those little things it makes you feel so appreciated. Each day is very rewarding. Mainstay is an awesome company with great people to work with and for!

Professional with expertise in this field

Rating: 5

I've only been with Mainstay for 6 months. Prior to this, I worked at another group home facility. Mainstay is far superior in caring for individuals. The homes are clean, the residents have space to call their own, and caregivers who really love them. It is a pleasant and caring atmosphere to work in.

2

Professional with expertise in this field

Rating: 5

I left the corporate world of mounds of futile paperwork and accounts to be fixed over and over, to work helping people with disabilities maintain an active, healthy and happy quality of life. Mainstay is an excellent company that provides staff with the means and support to do just that. I love working with the clients and appreciate the fact that across the board here at Mainstay that is at the core of everything we all do.

1

Professional with expertise in this field

Rating: 5

I have over 50 years of Health Care experience, and Mainstay is one of the best places I have worked. I am impressed at this amazing Organization. The staff is so dedicated to their mission of caring for our clients. I must say the care and attention given the clients is the absolute best, I have seen in my entire career. I feel very honored to be a part of Mainstays mission to improve the quality of the lives within this company.

1

Professional with expertise in this field

Rating: 5

No words can describe the family that is Mainstay life services.

1 Melinda34

Professional with expertise in this field

Rating: 5

I've been with Mainstay for over 10 years. I absolutely love my job and all the clients that I have worked with through the years. Of all the agencies I've ever worked for, Mainstay has the best corporate staff. They make you feel appreciated and give you the repect that each person needs to thrive in working in our fields. In this field it can be very stressful so to me the respect and appreciation is very is very important

1

Professional with expertise in this field

Rating: 5

I've been with Mainstay for a year and a half and absolutely love the company. They care about their clients and appreciate staff. They hold staff appreciation parties and holiday parties for all to participate in. I am so happy to work with this company.

1

Professional with expertise in this field

Rating: 5

Mainstay is a nonprofit organization that anyone would be proud to work for. Mainstay is a forward thinking organization.

1

Professional with expertise in this field

Rating: 4

I am a new employee to Mainstay Life Services, but have worked in social services since 1998. I have worked in several different states and different agencies. So from the point of view of experience, I can honestly say Mainstay knows how to run a non-profit business that respects its employees, the consumers they service, in a positive healthy working environment that fosters growth and independence. All of which is hard to come by in this field. I am happy I applied and accepted this position. Thank you Mainstay!

1

Professional with expertise in this field

Rating: 5

Mainstay Life Services would be a place that I would choose for my loved one, would they be diagnosed with MH/MR. Their "mission statement" is the core of their foundation and they see to it that all employees uphold it. In addition, not only do they value and support their clients, but they support and value their staff as well When you come work for Mainstay Life Services, not only are you a valued staff member, you're like family.

1

Professional with expertise in this field

Rating: 5

Mainstay Life Services is an organization that exemplifies its mission. The services provided truly make a difference in peoples everyday lives and make working here meaningful.

1

Professional with expertise in this field

Rating: 5

Working for an organization that caters to their individuals and their families, making sure everyone is cared for too to the best of their abilities. Being able to come to work and know that all the hard work is appreciated. That what Mainstay is all about!

2

Professional with expertise in this field

Rating: 5

By far, THE best place I have worked. Great people. Great mission.

2

Professional with expertise in this field

Rating: 5

I have been with Mainstay Life Services for about two years now. I have never worked for another company that has been so rewarding. I have also never seen a company with such caring, amazing staff. We have great staff who go above and beyond their expectations. I plan on working here for many years to come. I can honestly say, "I love my job".

1

Professional with expertise in this field

Rating: 5

Coming from another agency from another state I can say with confidence that Mainstay is a top tier employer. Mainstay works with their employees, encourages communication, and always has time to listen and work with employees and that trickles down to the care provided to the individuals.

1

Professional with expertise in this field

Rating: 5

All I can say about Mainstay as an employee for less than one year is "Where has this non-profit organization been all my life!" Mainstay Life Services is an unbelievable place to work with co-workers who are understanding, respectful and work as a team. Most of the folks at Mainstay Life Services have been with the organization for many years and as a fairly new employee it is very obvious why they have long standing employees; they work for the best non-profit organization in Pittsburgh, Pennsylvania that truly care for the people they serve.

1

Professional with expertise in this field

Rating: 5

I started working for Mainstay right out of college. I've worked in different capacities throughout the agency. Mainstay is such a great place to work. They really value the opinions of employees. The people served by Mainstay are treated with care and compassion. It's obvious to me how much people here care about what they do.

Previous Stories
1

Professional with expertise in this field

Rating: 5

I have been working for Mainstay for over 5 years. This has been one of the most fulfilling jobs I've ever held. The leadership here makes it a pleasure to come to work everyday. The services provided here are also amazing. Everyone is very invested in what they do, and they make sure that the men and women we serve have a solid support system.

Read more
1

Professional with expertise in this field

Rating: 5

I've been working for Mainstay for over six years. It truly is a wonderful place. The way they treat staff and clients is amazing.

2

Professional with expertise in this field

Rating: 5

I have worked for Mainstay Life Services for 25 years and cannot imagine going anywhere else every day. The people that work here are like no other place I have worked or visited in this field. I believe that is due to the value and respect they feel as an employee of this agency as well as the feeling they get for helping someone live a more fulfilling life.

2

Professional with expertise in this field

Rating: 5

After twenty years of being away from this agency (Mainstay), it is my honor and privilege to be a member of this excellent team and company once again. Mainstay takes pride in not only serving our special needs community with impeccable services, but it takes great pride in always taking the time and efforts to thank and acknowledge their staff. After being gone so many years, it was nice to see that so many staff were still with the company...longevity speaks volumes. Mainstay truly is "top notch" and deserves to be recognized as such.

2

Professional with expertise in this field

Rating: 5

I worked for Mainstay for 13 years and left to try and find a better place. I returned to Mainstay 5 years ago and have never been happier- It is truly a great place to work for. I feel like I am making a difference in someone's life and enjoy the clients. Mainstay truly cares for the individuals we serve and the staff who support them.

2

Professional with expertise in this field

Rating: 5

I am closing in on my first year of service with Mainstay and have never been happier! The work we do is very rewarding. I hesitate to use the word "work" because that's not what it feels like at the end of the day. It's the greatest feeling knowing what you do means something to another human being, be it the individuals we serve or fellow staff members.

Previous Stories
2

Professional with expertise in this field

Rating: 5

Working at Mainstay Life Services is truly one of the highlights of my professional career. The staff genuinely care about serving the needs of our clients. I have only been with the agency a short time, but see smiles on the faces of my co-workers. I am very proud to be part of such an extraordinary organization.

2

Professional with expertise in this field

Rating: 5

I have been an employee at Mainstay for over 30 years and I cannot imagine working anywhere else. This is an excellent agency. Our consumers and employees are treated with kindness and respect. Most of all we feel that we are appreciated for the work that we do!

Previous Stories
2

Professional with expertise in this field

Rating: 5

I have been with this agency for 30 years and I have enjoyed working here for every one of them.Mainstay is a strong, caring agency that treats our clients and staff with respect. We have many long term, dedicated employees.

2

Professional with expertise in this field

Rating: 5

I am an employee at Mainstay Life Services, and can honestly say that I wake up ready to go to work and leave smiling, because I love my job. I enjoy the work I do and the company I work for. I enjoy making sure that the individuals we provide services to get the best care possible. I love how we have employees who care about the individuals as much as a family member would. Its great to know that if an individual needs something there is always someone available and more then willing to help.

Previous Stories
2

Professional with expertise in this field

Rating: 5

I may not have been with Mainstay for as long as others have, but the time I have been here has been a great experience. The care provided to the individuals is outstanding. We truly work toward our mission, and it shows with how happy the individuals are to be a part of our organization. One great thing about Mainstay is that we understand that in order to keep up the quality of care being provided we must assure that employees are just as happy and satisfied as the individuals we provide care to. These are just a few reasons why I will continue working with Mainstay Life Services for years to come.

2 Devoney S.

Former staff

Rating: 5

I am I former employee and I enjoyed my time there which was a little over 2 years. The things this company does for the individuals here are wonderful! The staff are always great as well!

General Member of the Public

Rating: 2

I have no doubt that Mainstay Life Services are excellent at providing care for the individuals and families that they serve. The reviews are glowing and for that they should be applauded.

As a neighbor of one of their full care houses, I can say that despite an interesting beginning, they are quiet , decent neighbors. There are however two areas that can be improved to become good neighbors & better members of the community. One would be proper yard maintenance and the second would be respect of their neighbors' driveways.

Had incidents happened once or twice over the course of several years, I would have no complaint, but we have lost track of the amount of times that we have had to ask people to move vehicles parked in front of our driveway. We are not alone in this issue.

I understand that staffing changes and every one has visitors from time to time, but being part of a community means being a good neighbor. Being part of a community means keeping the grass cut and weeds from spreading.

I know that there are so many good things that this company is doing. I understand that some may find my comments to be petty. But when part of a service that is provided is to be part of a community, it should be done outside the home as well as within.

Comments ( 1 )

profile

Mainstay Life Services 07/28/2015

In our homes, we strive to be courteous neighbors. If there are problems arising, we would like to work with you to resolve them. Please contact Dana Schutte, Chief Operating Officer, 412.344.3640 at your earliest convenience.

2

Professional with expertise in this field

Rating: 5

The general morale at Mainstay is vastly different from any other human service agency I've worked with in the past. The majority of staff stay employed at Mainstay for a significant number of years. I hear over and over that employees feel appreciated, and they in turn reciprocate that respect. Employees value the work that they do and are more willing to contribute to the agency's overall success. I feel fortunate to have discovered Mainstay amidst a job search that included several much larger agencies, and I hope to see it continue to grow and succeed.