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2019 Top-Rated Nonprofit

Mainstay Life Services

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Nonprofit Overview

Causes: Developmentally Disabled Centers, Disabilities, Group Homes, Human Services

Mission: Mainstay Life Services provides life-long, high-quality support services to ensure that people with developmental disabilities lead fulfilling lives and realize their vision of a desirable future. Our Vision: Individuals with developmental disabilities will live within a community that sustains them and benefits from their participation. Mainstay Life Services will be regarded as the region's provider of choice for individuals and families seeking services, and as the region's employer of choice for qualified and committed professionals

Results: Mainstay Life Services is a nonprofit organization providing residential services and other supports to individuals with developmental disabilities, and their families. We are committed to assisting the people in our care to reach their fullest potentials within their communities. Our services include 24-hour full-care homes, semi-independent living, supported living (less than 30 hours per week of assistance), lifesharing, host-home, and in-home care. We also provide a range of community support options including transportation, habilitation, special therapies, and a summer camp program. Mainstay Life Services began in the late 1960s as two separate agencies that merged in 1999. The organization now serves 165 individuals in 59 homes located throughout Allegheny County. Our summer camp serves an additional 90 adults who reside with their families during the remainder of the year. Our in-home services provide support to nearly 90 individuals who are living at home with their families or on their own in the community. In all that we do, we emphasize sensitivity, respect, dignity, compassion, and responsiveness to individual needs. Mainstay Life Services is supported by federal, state, and county government funding, as well as foundation grants and other private donations.

Target demographics: adults and children who have developmental disabilities

Geographic areas served: human services

Programs: Our services include 24-hour full-care homes, semi-independent living, supported living (less than 30 hours per week of assistance), lifesharing, host-home, and in-home care. We also provide a range of community support options including transportation, habilitation, special therapies, and a summer camp program.

Community Stories

79 Stories from Volunteers, Donors & Supporters

Donor

Rating: 5

Mainstay is highly transparent with excellent communication to contributors, staff and families of the individuals that are served., The stories that are shared on Instagram and blog posts are presented in an accessible and affecting way that arouses empathy and makes you feel that your support is contributing to something worthwhile. You truly feel connected to the people you’re trying to help. They keep you informed about their activities and about developments in the Prader Willi and Behavioral Health areas.

Previous Stories

Professional with expertise in this field

Rating: 5

I have been aware of Mainstay for years due to their sound reputation as a nonprofit that delivers on their mission statement. For the past 8 months as an employee I have been fortunate to personally view the dedication and warmth that the staff show for the clients and to one another. The bond between clients, staff, co-workers of all levels is similar to a family bond … and everyone has a smile on their faces.

Professional with expertise in this field

Rating: 5

I have been an employee of Mainstay Life Services for 22 years. Mainstay is dedicated to their mission of giving the residents a happy, fulfilled life and being members of the community. The care givers are compassionate, loving and treats the individuals as if they are family. Mainstay also makes sure that the care givers are treated just as special as the individuals are.

Professional with expertise in this field

Rating: 5

I have been employed by Mainstay Life Services for 15 years, Its a great agency to work for. The executive team and our board of directors are always looking at new ways to show their appreciation for the employees at Mainstay Life Services.

Professional with expertise in this field

Rating: 5

I have worked for Mainstay Life Services for almost 10 years and couldn't be happier. It is a positive and supportive workplace where employees feel valued. Mainstay does a phenomenal job in living up to their mission and I'm grateful to be a part of it.

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Professional with expertise in this field

Rating: 5

I have had the privilege of working for Mainstay Life Services for almost 4 years and plan on retiring from here! It is a wonderful, caring culture where staff feels valued and the individuals we serve receive outstanding care and respect. I am very proud to be an employee here.

Donor

Rating: 5

My Daughter has been a client of Mainstay for 44 years. I can not imagine another organization that could have provided the quality of care, support and genuine love and respect that she has received and continues to receive to this day. Some of her care givers have been with her for over 30 years and they treat her as one of their family. The organization has also supported me whenever there were medical concerns, assisting me with handling the myriad of medical appointments and follow up with her doctors. The staff is extremely knowledgeable and professional in all that they do. I'm deeply grateful for Mainstay Life Services.

1 Bill M.8

Donor

Rating: 4

Our son, Billy who is 51 years old, has been supported residentially by Mainstay Life Services since 2013. After Billy had a total hip replacement and a subsequent revision surgery, he needed to live in a fully handicapped accessible home. Mainstay's Carlton home welcomed him with open arms. The direct support professionals are compassionate, dedicated and consistent with minimal staff turnover. Management staff are proactive rather than reactive. Families are respected and their input is valued. The administration is forward thinking and is committed to its mission and values to assist people in their care to reach their fullest potential within their community. Mainstay Life Services is indeed a great nonprofit!

Board Member

Rating: 5

I have been involved with Mainstay for over (10) years, either through my family as or as a board member. Both experiences, personally and professionally, have been life changing. What this organization did for my family was provide a safe, independent, enjoyable lifestyle that truly fulfilled my brother in law while providing peace and contentment for my family. As a board member, I hope I can help future residents and families experience all that they offer. Mainstay Life Services does indeed enrich the lives of all they touch.

Board Member

Rating: 5

I have had the honor to be associated with Mainstay Life Services for more than 20 years and in that time I have seen the organization grow in size and sophistication while maintaining it's excellent reputation in caring for people with intellectual disabilities and their families. MLS has been voted a top place to work for several years running and has a low turnover rate of employees, which improves the experience for the program participants.

Lisa295

Professional with expertise in this field

Rating: 5

I have worked with Mainstay for 12 years and this agency is top notch as far as serving individuals with ID/D. We strive at being person centered and ensuring the individuals we serve live the best life they can.

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Professional with expertise in this field

Rating: 5

The best 12 years of my life have been spent working for this exceptional agency with outstanding staff and outstanding teams! #1 employer of choice and #1 provider of choice. The most amazing agency to work for!

Alisha M.1

Donor

Rating: 5

it has been a pleasure to work with such amazing and caring people. When I can over 8 years ago i thought this would be a transition job as my past company was being bought out and divided. In these eight years, I could never see myself working anywhere else. It has been an adventure to work with such amazing individuals and staff.

Professional with expertise in this field

Rating: 5

I have been working at Mainstay for over 13 years and can say without a doubt that it is the Best Place to Work! The care and compassion the direct staff have for our individuals is integral and ensures we fulfill our mission. The agency cares about the employees as much as they do the individuals we serve. I am so grateful to be part of such an amazing organization!

Previous Stories

Professional with expertise in this field

Rating: 5

I have been working with Mainstay for over 12 years and can truly say it is a great place to work! Our staff are very dedicated to the individuals, compassionate to their needs and fulfilling our mission. I enjoy working for Mainstay and love coming to work everyday! Mainstay is an outstanding organization to work for!

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Professional with expertise in this field

Rating: 5

I have been with Mainstay for close to five years now and I have got to say that it is, by far, the best company I have ever worked for.

Professional with expertise in this field

Rating: 5

I have been with Mainstay since 1984. Over the past 34 years I have seen the agency grow 100% by delivering outstanding services to the individuals who are served. The individuals are happy, content and peaceful with their lives and enjoy being members of the their community. The homes are exceptional in every aspect. The staff are well respected and are offered great benefits. The loyalty and dedication that the staff exhibit, from Community Living Specialist to the CEO is by far the best in Allegheny county.

Professional with expertise in this field

Rating: 5

I have only been an Employ for 1 1/2 years and I love it! My coworkers treat you like family and the Ladies we care for became my family too! They treat their employees very good

Professional with expertise in this field

Rating: 5

I have been an employee of Mainstay Life Services for 10 yrs, they provide great services to all residents who live at their facilities, and those that they provide services to outside of the agency . I have worked at other places, but none like Mainstay I just want to say keep up the great work to all the staff here at Mainstay.

Volunteer

Rating: 5

I have worked at Mainstay for a few years now. It is amazing the teamwork we have at the different locations. The staff is all about the individual needs and abilities that our clients have their needs met and making sure that we do not hinder there abilities. Mainstay's HR is about making sure that the staff reach there ability in training and push themselves to reach their desired goals. Overall, Mainstay is the best company that I have worked for in a very long time, overall concerned for there staff and all the clients they support.

Professional with expertise in this field

Rating: 5

I have worked for Mainstay for many years and I fully appreciate everything that is done for the clients and my coworkers and myself. Mainstay works hard to live up to the mission statement and promote a healthy environment.

Professional with expertise in this field

Rating: 5

Trustworthy, hard working, empathetic people are how i describe the people that work at Mainstay Life Services. They truly support their mission and help those that live in the homes lead fulfilling, meaningful, community enriched lives while supporting all their needs. I have had the opportunity to see first hand the beautiful work that is done and feel this agency far surpasses similar agencies in our region.

Professional with expertise in this field

Rating: 5

I been with my nonprofit for about, 4 years and I must say that I wouldn't want to leave it for no other nonprofit.

1

Professional with expertise in this field

Rating: 5

I have worked for Mainstay for a long time, I cannot imagine that there is a better organization to work for. It is a job that has many rewards. Working for the individuals brings such joy and satisfaction on a daily basis. I know in what I do at this company is appreciated by the individuals, because they are happy and healthy, and I am appreciated by the company in being rewarded with pay raises and bonuses, Its the best place to work!

Professional with expertise in this field

Rating: 5

I've been with Mainstay for a few years and by far it's one of the best jobs I've had. As of right now, I plan to stay with this job until I retire. The schedule is prefect, the work isn't difficult, and I get a sense of fulfillment helping my clients live independent lives.

Professional with expertise in this field

Rating: 5

I have worked for Mainstay for many years and it has become my home away from home. I really loved all the individuals I work for and the staff is great to work with. I have been in this field for a long time and have worked for a few different companies. I find Mainstay the best company by far to work for. They really care for the individuals that live at the homes.

Professional with expertise in this field

Rating: 5

I have been employed with Mainstay Life Services for over 8 years and I feel now and have felt since the beginning, that it's the best job I have ever had. I feel like I matter at Mainstay, to my clients, to my fellow employees and to management .

Client Served

Rating: 3

C.L.S at mainstay, the job is ok and I dont have any complaints

Alex Cugno C.

Professional with expertise in this field

Rating: 5

With a consistent focus of the mission, continuous sense of professional fulfillment, friendly & positive work culture, and the most brilliant and compassionate coworkers, Mainstay continues to be MY Great Non-Profit!

Professional with expertise in this field

Rating: 5

i have been working with Mainstay for over 20 years & I still look forward to coming into work everyday. it is a great company with great people.

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Professional with expertise in this field

Rating: 5

I have worked for Mainstay Life Services since 1993, I worked for other non-profits and in the corporate world as well. I consider Mainstay my home and I value the individuals and staff I work with. My experience here is definitely life-changing and the agency tries to keep staff happy as well as the clients and clients needs foremost. I plan to stay with Mainstay and help my clients achieve the most that they can. I also am amazed at the length of time the employees stay and want to genuinely help the clients they serve. If someone asks a staff why they stay so long it is because we truly care about our clients and their happiness.

Professional with expertise in this field

Rating: 5

I have been working with Mainstay for 3 months now. I have had the honor of doing summer camp first before working in the homes. Summer camp was really enjoyable. To be able to work and help better the lives of others really makes you look forward to waking up each morning and going to work. The people I've had the opportunity to work with at summer camp have also made it a very nice experience. The bond you receive over a short period of time is truly a blessing. Once I began working in the homes, I watched the people I work with grow close with me and other staff. To walk into a home after a month of knowing someone and she hugs you each time, who wouldn't love that? Just from those little things it makes you feel so appreciated. Each day is very rewarding. Mainstay is an awesome company with great people to work with and for!

Professional with expertise in this field

Rating: 5

I've only been with Mainstay for 6 months. Prior to this, I worked at another group home facility. Mainstay is far superior in caring for individuals. The homes are clean, the residents have space to call their own, and caregivers who really love them. It is a pleasant and caring atmosphere to work in.

2

Professional with expertise in this field

Rating: 5

I left the corporate world of mounds of futile paperwork and accounts to be fixed over and over, to work helping people with disabilities maintain an active, healthy and happy quality of life. Mainstay is an excellent company that provides staff with the means and support to do just that. I love working with the clients and appreciate the fact that across the board here at Mainstay that is at the core of everything we all do.

1

Professional with expertise in this field

Rating: 5

I have over 50 years of Health Care experience, and Mainstay is one of the best places I have worked. I am impressed at this amazing Organization. The staff is so dedicated to their mission of caring for our clients. I must say the care and attention given the clients is the absolute best, I have seen in my entire career. I feel very honored to be a part of Mainstays mission to improve the quality of the lives within this company.

1

Professional with expertise in this field

Rating: 5

No words can describe the family that is Mainstay life services.

1 Melinda34

Professional with expertise in this field

Rating: 5

I've been with Mainstay for over 10 years. I absolutely love my job and all the clients that I have worked with through the years. Of all the agencies I've ever worked for, Mainstay has the best corporate staff. They make you feel appreciated and give you the repect that each person needs to thrive in working in our fields. In this field it can be very stressful so to me the respect and appreciation is very is very important

1

Professional with expertise in this field

Rating: 5

I've been with Mainstay for a year and a half and absolutely love the company. They care about their clients and appreciate staff. They hold staff appreciation parties and holiday parties for all to participate in. I am so happy to work with this company.

1

Professional with expertise in this field

Rating: 5

Mainstay is a nonprofit organization that anyone would be proud to work for. Mainstay is a forward thinking organization.

1

Professional with expertise in this field

Rating: 4

I am a new employee to Mainstay Life Services, but have worked in social services since 1998. I have worked in several different states and different agencies. So from the point of view of experience, I can honestly say Mainstay knows how to run a non-profit business that respects its employees, the consumers they service, in a positive healthy working environment that fosters growth and independence. All of which is hard to come by in this field. I am happy I applied and accepted this position. Thank you Mainstay!