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Causes: Homeless & Housing, Housing Search Assistance, Human Services, Senior Centers, Senior Citizens Housing & Retirement Communities, Seniors
Mission: The mission of the Long Term Care Ombudsman is to promote vigorously a system of long term care services responsive to the need and choices of consumers through systemic change, complaint resolution, and provision of information about long term services.
Geographic areas served: cuyahoga, geauga, lake, lorain, medina,
Programs: Consumer Advocacy: Respond to and resolve complaints, such as: Inadequate care, privacy issues, choices in daily life, admission and discharge problems. Represent the consumer's perspective in legislative and policy issues Consumer Education: Provide assistance in selecting long term care facilities and services, using our Provider Data Base Provide residents rights information for residents and families, and training for facility staff. Provide information regarding aging issues.