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Locks of Love

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Nonprofit Overview

Causes: Health

Mission: Our mission is to return a sense of self, confidence and normalcy to children suffering from hair loss by utilizing donated ponytails to provide the highest quality hair prosthetics to financially disadvantaged children. The children receive hair prostheses free of charge or on a sliding scale, based on financial need.

Target demographics: Locks of Love is a public non-profit organization that provides hairpieces to financially disadvantaged children in the United States and Canada under age 21 suffering from long-term medical hair loss from any diagnosis.

Geographic areas served: Volunteer opportunities are available on-site at our West Palm Beach Hospital

Programs: We meet a unique need for children by using donated hair to create the highest quality hair prosthetics. Most of the children helped by Locks of Love have lost their hair due to a medical condition called alopecia areata, which has no known cause or cure. The prostheses we provide help to restore their self-esteem and their confidence, enabling them to face the world and their peers.

Community Stories

17 Stories from Volunteers, Donors & Supporters

2

General Member of the Public

Rating: 2

They get hair donated for free, turn around and sell it to their patients for 2000-5000k! WTF? no thanks... i will donate to wigs for kids. they dont pocket the money. I can sell my own hair for profit... like seriously...

1

Volunteer

Rating: 5

I'm astounded to read comments made by certain individuals who are being so nasty because they did not receive their certificate. You're not supposed to donate hair for recognition, but because you want to help the children in need!!!!!

Review from Guidestar

3

Donor

Rating: 1

I donated my daughter's hair. It was also her first time cutting it. I never received a certificate. That says it all. I will never donate again to them.

Comments ( 1 )

profile

christa5 03/31/2016

Hello, I am the Donor Manager. I sincerely apologize that you had difficulties with receiving your thank you acknowledgement; I know how much kindness, time and generosity go into making a donation. Our turn around time is typically 90 days but anytime after that we are always happy to look into why you did not receive yours or resend a certificate. Sometimes certificates can accidentally go into the junk folder or there may be an address error. We are a staff of 6 employees servicing worldwide, we really so greatly on our wonderful volunteers that generate the thank you acknowledgements. They consistently work diligently but sometimes human error can happen. I would love to send you a new thank you acknowledgement, your donation is so appreciated, we never want a donor to go without a thank you. Please, if you are able, give us a call at 561-833-7332, we will immediately take care of this for you. Christa T. Stamos

10

Client Served

Rating: 5

Locks of Love is an unselfish charity that has had personally aided my Daughter with Aloepecia since 2005 and stayed with her until now a college senior! My Daughter is confident, self assured and smart. We met the staff starting with Rhonda years ago, as my Daughter Lauren became a first time recipient. Lauren was thrilled to receive her first hairpiece, it gave her strength. She has recognized many local kids of all ages along the way that became unselfish donors, by sending cards or calling the parents to say thank you it makes a difference . As a parent I can not tell you how my heart swells when I see that boy or girl, holding that ponytail in the paper with a smile a mile wide. I want all of them to know that Lauren has a smile a mile wide when Locks of Love provides her with a hairpiece made from love...Lauren is ready to graduate and Locks of Love not only provided multiple hairpieces throughout the years, they unselfishly repaired them along the way, they kept in contact with Lauren as if she was part of a special family. Locks of love truly care about the recipients. Lauren, truly appreciates everyone that is involved from the donations, to the awareness Locks of Love brings to communities. We will forever be grateful for all of the ponytails that are donated to a great Foundation like Locks of Love. Lauren S. Recipient 2005 -2014 Lifelong LOL supporter

9

Volunteer

Rating: 4

I dont know why everyone is so bent on if a thank you card was received or not. Isnt this a charity where you unselfishly donate? I dont think a thank you card is needed...that is selfish to expect one. Does anyone get a thank you card from a church org or donating clothes? Dont donate if you are expecting something back.

6

Volunteer

Rating: 5

I started growing my hair especially for a little girl I met that was really never going to be able to grow her own, her whole family has this defect. What an easy wonderful thing to do ,Now at 58 years of age, And in need of some surgery ,I decided that 22 inches was way to long for me ,Plz Grow and share, You can always get it back. God bless all those who give and care . I love my new hairstyle. God bless all the readers .Teresa marchand

9

General Member of the Public

Rating: 1

My SON donated his hair a couple of years ago. I sent a note with the hair explaining that his hair has never been cut and this was a first time ever haircut...I got a post card thanking my daughter...I sent them another note and said please send a proper thank-you card to my SON...NEVER RECEIVED ANYTHING. I feel that they take the hair and run..and they make a lot of money selling this hair... I think they are mostly a sham. I feel they should be scrutinized closely.

2

Donor

Rating: 4

I donated my hair about a year ago - the stylist cut my hair, but I completed the donation form and mailed the hair & form myself, so I know the information was complete & correct. A few weeks later, I got a thank-you postcard.

Review from CharityNavigator

4

Donor

Rating: 4

I have donated four times. People do need to know that Locks of Love does NOT make wigs. Locks of Love makes prosthetic hair pieces, which are different from wigs. I am tired of people knocking the charity because they know that Locks of Love doesn't make that many wigs.

Review from CharityNavigator

5 Marie E.

Volunteer

Rating: 4

My daughters and their friends regularly donate their hair to Locks of Love. They fill out the donation form and receive a thank you card each time. Locks of Love prefers hair that is 10 inches long or longer, but they separate the shorter strands and sell them to offset the cost of wig production. This is all clearly stated on their web site. I do know one child who has received a wig from Locks of Love. She and her family were very pleased with it. I am very satisfied with this organization.

Review from CharityNavigator

17

General Member of the Public

Rating: 1

There's certainly a flaw in how charities are evaluated, if they aren't judged by the their stated goals.

Locks of Love says they collect hair to make wigs which they give to children who have lost hair through illness, but most of the hair they collect they sell (Locks of Love says it's "unusable" but the buyers use it to make wigs) and they actually sell or give away very few wigs.

You might do much better to sell your hair yourself and give the money to cancer research.

Review from CharityNavigator

2

Volunteer

Rating: 5

my daughter has donated four times now. She feels wonderful about her role in helping another child who is less privaledged, either with health or financial issues, than she is. Of those four donations, two received a thank you post card and two did not. I think it has to do with what information the salon sends in, not with the organization itself. Even without thanks, though, my daughter continues to look forward to the day when her hair is long enough to donate again.

Review from CharityNavigator

7

Donor

Rating: 5

THE POINT OF DONATING IS NOT TO BE RECOGNIZED, BUT TO ANONYMOUSLY DONATE.
IF YOU ARE DONATING FOR THE RECOGNITION, THIS IS NOT THE PLACE TO DO IT.
YOU SHOULD BE DOING THIS OUT OF THE GOODNESS OF YOUR HEART FOR THOSE PEOPLE IN NEED, FOR THOSE WHO ARE WILLING TO MAKE BEAUTIFUL WIGS OUT OF OUR DONATED HAIR USUALLY FOR VICTIMS OF CANCER.
I HAVE DONATED TIME AND TIME AGAIN AND WILL CONTINUE TO DO SO UNTIL MY HAIR IS 100% GRAY.

2

Volunteer

Rating: 1

I've given to locks of love 4 times now. More than a foot and a half every time. Not a word of thanks ever.

2

Volunteer

Rating: 5

i cut and gave to Locks of Love about 3 years ago... granted, i had really, really short hair after that cut, but, i had hair.. and learned a good lesson that it's not what we look like, but who we are on the inside that makes us who we are.. my hair has since grown out, and i'm going this weekend to cut it again and give it to Locks of Love... it's the least i can do!

14

General Member of the Public

Rating: 1

I contacted Locks of Love to ask if I might be able to use their services for my little girl who has lost all her hair due to chemo and radiation. They never responded. I took a close look at their Web site and it turns out that most of their clients are kids with alopecia (an auto immune disorder, which causes hair loss and no other symptoms). While I think kids with alopecia deserve all the help they can get, I'm not sure why Locks of Love would shun cancer kids -- who after all suffer plenty of nasty physical symptoms as well as hair loss (which can last years and years depending on the type of chemo and location of the radiation). So this organization gets my thumbs down. I'd recommend the group Wigs for Kids for parents whose kids are bald due to cancer.

1 kryou

General Member of the Public

Rating: 5

This is a great organization that helps out kids in a unique way. It provides an invaluable service by giving children back their childhood. If you're thinking about chopping off your long hair, donate it!