They try to care for the animals but due to their rude behavior they have an extremely high turn over rate and cannot keep enough staff to ensure the animals receive proper care. They aren't concerned with finding the best homes for the animals, just on pushing them out of the door. They regularly refuse to take in local animals that are in need because they accept animals that are transfers from big organizations that give them funding, proving that they care more about their profits than they do helping animals. I called to get a cat fixed and the lady on the line said "we have enough of our OWN animals to worry about" and hung up on me. I've volunteered at other shelters and this was definitely the rudest one. They also put dogs down that they don't have the time to train.
Awesome No-Kill shelter! Staff seems very knowledgeable and caring, although much of the time overworked(as is usually the case for many shelter workers). Wish they had the funds to hire more workers or that more people would volunteer. They have a good selection of animals at the shelter and the staff is good at getting to know each animal and temperment testing them so they know how to properly place each animal. They do their best to find each animal its FOREVER HOME by getting to know potential adopters and their individual lifestyle and letting potential adopters spend time with the animal in a socializing room. Finding the animals a FOREVER HOME is very important to the staff here and they work hard to find the perfect match and at times they have to turn a potential adopter down because they are not the right match for that particular animal. Often potential adopters think they want a particular animal because of the attractiveness or breed of the animal, but they are not aware of the particular needs of that animal and the animal does not fit for their individual lifestyle. The staff at LHS is very knowledgeable about what each pet needs for a proper fit and helps guide the potential adopters so they find the right animal for them. However, if for some reason the adoption does not work out, the shelter does gladly take the animal back to find it a new home. They want the animal to be loved and cared for and and have a happy home for its entire life and do understand that sometimes no matter how much work they do to try to find the right home for each aninal, sometimes it just does not work out.
A no-kill shelter that advertises regularly to find pets homes. They actively seek homes for pets, only take as many pets as they have staff to take care of, take in pets from other kill-shelters, hold awareness events. They are clean, offer advice, services, and recomendations to trust-worthy professionals.