I've been honored and privileged be around the Ku Aloha folks for six years and I can say that my experience of them is an humbling one.
I have never seen such unrelenting positive care and aloha! Their staff work tirelessly to make sure people receive the best care, and learn lifelong skills that make a positive difference.
The number of people they serve in each site is amazing, and the efforts they go to be respectful and help people develop dignity and community are very high. They work to maintain positive mana and aloha, and do a really good job in spite of limited resources.
In the six years I've been affiliated with them, dropping in or making a scheduled visit, I've never seen anything except the highest standards of professionalism. I feel confident, safe, and cared for as a part of their community--and I think the over 13,000 people they have served are lucky to have chosen Ku Aloha!
While the goals and mission statement of Ku Aloha are admirable the day to day practices are shameful. I have seen dealers that care more for their clients than Ku Aloha and they frequently lie about policies if it makes their jobs easier. Client documents are left in plain sight and they do not hesitate to discuss client details loudly in public. Clients who are on insurance suddenly find many more procedures are required while private pay clients are pushed out the door as quickly as possible. Every day there is a bad day for the staff and you can plan on being met with loud sighs, frowning faces, and derision your entire time there.
The biggest issue I have with Ku Aloha, and to a lesser extent other programs of similar nature, is that your recovery is not a priority; often street dealers will express concern for their customers and advise that they quit or take breaks from drugs use.... Not Ku Aloha, they have monetary interest in keeping you in the program and will intentionally make it difficult to leave or lower your dose. Drug addiction is unhealthy, even legal drugs like methadone, keeping a client addicted is deplorable. They make it easy to raise your dosage but requests to lower dosage are met with argument and belittling.
Many of the counselors and especially the doctor will deride clients in truly unnecessary ways, treating them as sub-humans, merely cattle to be processed and more money in the bank. If you look through the reviews for them on this site there is a conspicuous lack of client reviews, only staff.
However it isn't all doom and gloom, the nurses don't seem to have acquired the same attitude towards clients and can be helpful; the same for many of the clients themselves, many of the more experienced addicts can be a font of useful information(if only cautionary!).
I hope my more honest review can be of use to somebody!
Ku Aloha Ola Mau lives and breathes aloha by providing one of the best culturally sensitive treatment services to individuals suffering from drug addiction. Lisa Cook, their executive director willingly shares her mana`o with everyone who asks for help. Po`okela!
Ku Aloha Mau provides culturally sensitive and appropriate substance and mental health education, prevention, and treatment to both rural and urban communities in Hawaii on two island; Hawaii and Oahu. The program incorporates Native Hawaiian healing and spiritual practices, values, and language into their work. This makes them unique in their approach and services. Program outcomes have been very positive. Staff is caring and supportive and wonderful to work with. They really understand and connect with the individuals the agency serves. The staff's respect for the land, values and elders of the community are exemplary. The agency holds a high respect from the community they serve, community and State partners, and vendors. As a professional social worker, I have worked with the organization as a community consultant and partner for a number of years and have a high degree of respect for the staff and their services.
this is one of the most outstanding agencies that addresses a specific population which many agencies are unable to address and that is of the opiate addicted individual. the agency addresses the needs of this population both spiritually culturally and professionally. in my opinion they do the best work with the people who need them the most.
Been an employee for almost 24 years, its been the most caring, loving and wonderful working experience that I continue to have. The staff are wonderful and our haumana make this such a great place to come to each day! Thank you Ku Aloha !
When I first encountered Ku Aloha Ola Mau as someone who helps organizations become more Trauma-Informed, I was curious about how their traditional values-driven program worked. The more I came to understand the focus on helping the haumana (students) learn and practicing reconnecting to health, learning how to build sturdy relationships grounded in acceptance--shame-free acceptance--the more I realized how powerful their work is. I am convinced that the success of their work, grounded in values and practices that are life-restoring and healing, welcoming instead of shaming, connecting and restoring, is because of its' grounding. Ku Aloha completes the circle of healing, and helps people extend their own. It's Pono at the highest level.
I have been working at KAOM for 2 1/2 years now and have found the staff very friendly and genuinely concerned for the clients. They whole staff takes good care of their clients. They staff work hard to be the best in their field.
The staff is very professional and friendly. Ku Aloha Ola Mau is organized and helpful to each and every patient. It is a great place to work.
My professional career began at Ku Aloha (formerly known as DASH). During my tenure I learned work ethic, I learned a sense of belonging, I learned how to be a good supervisor. The lessons taught to me were invaluable and I have taken those lessons and incorporated into my sense of style and leadership abilities. Thank you DASH!
Ku Aloha Ola Mau has taken great strides to move above and beyond the usual substance abuse treatment, focusing not only on evidence based practices (such as cognitive behavioral therapy, motivational interviewing/motivation enhancement therapy, and brief strategic therapy), but also holistic, spiritual approaches which aims to heal the individual and their families as a whole, mentally, physically, and spiritually.