Jones Center For Families Inc

I came to the Jones Center with my mother one day and i realized that this was the perfect place for bonding. Because of the Jones Center, now I am closer to my mother than ever before. Thank You.

I have tried to reach the Jones Center to reserve Ice time for an event. I have made repeated attempts to reach someone. Any person I talk to refers me to someone else until I get a voicemail. I have left voicemails and sent emails only to get no response.

As a regular user of the pool (and a donor), I'm very disappointed in the quality of the experience lately. My husband and I (try to) lap swim twice a week. I have not kept count of how many times the pool has been closed due to a problem with the bromine level, but it is not uncommon. We call ahead to see if the pool is open, but the lifeguards (whom I realize have other responsibilities) do not always answer the phone. Yesterday, for the first time, we were asked to get out of the pool in the middle of our swim due to a problem with the bromine level. The locker/shower room is a wonderful convenience, but while the men's showers have warm (sometimes too hot) water, the women's showers are ice cold most of the time. Taking a shower in the summer isn't too bad but in the winter, it is a very painful experience. I have discussed this with three different employees at three different times, but the problem has only gotten worse. I was told to use one of the two family shower rooms (which have warm water) but these are not always available. These problems have increased in the last few months. One final issue is that we had been swimming regularly for over a year before anyone bothered to tell us that we could buy a discount card (20 swims for $15). We had been paying $2 each every time we used the pool. The Jones Center is a generous, unique gift to the community, which I greatly appreciate. However, if the situation with the pool continues to deteriorate, I will have to stop patronizing it.

I was reffered to the Jones center by a friend. I was planning my baby`s 1st year birthday and apparently the jones center was perfect. so i called and spoke to the scheduling assistant (Lizbeth Ponce). Who helped me reschedule for a larger room that same day. But unfortunately for me, she mis informed me, or should i say, did not inform me that i had to pay 8 days after the scheduling. 4 days before my babys birthday party i called to pay the reservaton, but my room had been given to someone else (i again spoke to Lizbeth). When i asked for an explanation of why she had not mentioned the payment required within 8 days, she only said " WELL, I THOUGHT YOU KNEW OUR RULES".
So , today 11/29/2011, i have emailed and left a voicemessage to the Coordinater and the Recreation manager. But had no Response!.. We will see if they do call.

But i would recommend that if anyone planning anything at the jones center, from a small event to a large one. Please, make sure you speak to someone who treats you well.

There pool hours online do not reflect the actual pool hours. They do not answer the phones. We called during the 30 minute car trip to the Jones Center. When we got to the Jones Center the rep was on the phone talking to her boyfriend. She spoke very little English.

Overall, I will not be back. I will stop my year donations. My money and time can be spent at better things.

The last time I went to The Jones Center, I was about 10 yrs old. I LOVED this place. I have never seen a place that had an indoor swimming pool, a HUGE gym, ice skating rink, and a computer lab all under one roof...even til this day! When I am with my cousins from Arizona and we talk about when I used to live in Arkansas, I always mention the Jones Center. Hopefully pretty soon, I can make some new memories there with my son!

My daughter and I took a trip to the pool. Over all our experience was good, except IT WAS VERY COLD. The water in the pool was cold, and the locker rooms were freezing. One of the life guards on duty was wearing a sweat shirt while on duty. That is not a good sign. I also heard several other people complaining and shivering, so I am not the only one. Please turn up the heat!

I am so impressed with the level of customer service I received from
Jeremy Guyll an associate with the Jones Center. He took the time to located and find a jacket that my son left at the rink during a tournament. It would have been hard to replace as it had sentimental value. Jeremy mailed it to us in kansas city promptly and we are so appreciative. Thanks so much to the Jones Center and for associates like Jeremy Guyll.

The Jones Center has been an industry leader in Technology ever since Mrs. Jones bought computers for all of springdale schools. I would like to see better wireless networking and more help in the computer center that is knowledgable in this field.

I came to the Jones Center a few years ago. It was the BEST experience I've had in a long time. If I could, I would go there EVERY SINGLE day, and that includes during my schooling hours. I would talk my teachers into taking the others that I have a few classes with and I to the Jones Center every day and have LOADS of fun every time we went. The Jones Center is a personal favorite of mine, and as long as I am in Girl Scouts, I will go on trips to the Jones Center every year.

My family over the years has used the Jones Center for many activities and have attended many functions to include Wedding receptions, board meetings for Youth Center, and activities for sports event by children were involved in.

My youngest son used the fantastic ice rink facitlity for 5 years as he was a hockey player on the Northwest Arkansas team.

Jone center provides a great service to the broader NW Arkansas community "free" for most services.

I want to thank all those who are board members, volunteers, or donors as my family has enjoyed the "Jones Center For Families for the last 10 years. Thank You Mike Russell.

My entire family was able to get flu shots in one place without an appointment for FREE at a time when my budget was stretched!. I likely would have left my 4 and 5 year old unvaccinated if not for the Jones Center

We feel very fortunate for an ability to be around Jones Center!

We are somewhat new in Fayetteville\Springdale area, and Jones Center has quickly became a very special part of our life. It provided for us not only an ability to participate in Russian Club of NWA gatherings, but such a big variety of activities for children and adults as well! We are always delighted to be in this warm, welcoming, family oriented environment, provided by great team of workers and volunteers.

Considering that State of Arkansas is among the least wealthy ones in the nation, and the Resession althogether, - the Jones Center's free services, include an ice scating field and a pool, look more than incredible! Probably, it's a serious burden on Jones family and other sponsors of this venue, to keep it as it is. There certainly are sacrifices and cut offs behind the scenes, but Jones Center is always open, accessible and welcoming. We are very thankful to all people who do their best every day, so this place is the warmest corner of Northwest Arkansas!

Irina &Eric Stacy

My family and I have enjoyed many hours of ice skating, swimming, and birthday parties at the Jones Center. It is a wonderful community center that allows families and friends to come together in a safe, clean, and bright environment. Kudos to Jones Center for all you do.

The Jones Center has been an amazing resource for the community. I have taken my kids there for educational experiences like their Spring Break week (I also brought our family from out of town), our entire family went there for the flu shot, and I have held business meetings in their conference rooms. The Jones center is a well run center that is a bedrock for the community.

The Jones Center serves as a great gathering spot for the multicultural community of NorthWest Arkansas. The local Russian speaking community has been using the Jones Center facilities for several years now and many good memories were built here for our children.

Because we have access to the Jones Center facilities we are able to conduct language classes for our kids and for anyone else interested in learning Russian. In addition to that, we participate in the yearly multicultural festival and celebrate Christmas here, Russian style.

The Jones Center for Families is a GREAT non-profit organization which in the best way serves our community in Northwest Arkansas. It has various kinds of facilities (pool, ice arena, classrooms, party area, computer lab, park etc.) and presents a variety of educational and multicultural events throughout the year. We really appreciate their effort in supporting the Russian Community by providing classrooms for our Russian School and rooms for our cultural events for the past 4 consecutive years. It’s a great place to visit and I would recommend it to everybody!

As a co-founder of Russian Speaking Club of NWA, I would like to express my gratitude towards Jones Center for families. Our organization was created 5 years ago and all our services are free. Because of the Jones Center we were able to provide all of our activities to the general public and because of Jones center we exist today. We teach Russian school every other Saturday, every year we set-up Chritsmas Tree plays for community, International Women's day celebrations, our administrative meetings and many other activites. Jones Center is almost our office and definately our home so far away from Russia!

Thank you so much for everything you do, Jones Center! We would not exist otherwise...

Elena

Visit our http://rusclubnwa.org.ru/ for more info.

Jones Center is an outstanding organization serving families in NWA area. We had used it for multiple offsite events with my work, I got on the ice skating arena for the first time in my life thanks to Jones Center... however, most importantly, it gives resources and opportunities to families that they would have never had otherwise.. I am from Uzbekistan and my daughter attends Russian weekend school at Jones Center.. This is an outstanding opportunity for her cultural development and she got this opportunity because Jones Center gave local Russian speaking community a chance to use their facilities and resources for free. Many families can afford this for their kids. There are at least 20 families in the area who benefits from Russian Club activities thanks to Jones Center. Thank you!!!!

Our family moved to Northwest Arkansas 14 years ago. Shortly after our move we found out about Jones Center and started coming regularly with our children to enjoy the ice skating, swimming, and the gym. All the wonderful opportunities were provided free of charge. We also took some computer classes and used the computer lab, as well as the on-site childcare. The Center has always been very welcoming and family-friendly. We had several birthday parties for the kids there, and used the facilities for numerous gatherings and cultural performances. Jones Center has truly been an amazing experience for our family!

I volunteer at the Jones Center and also use some of the facilities as a general member of the public. As a volunteer, I always enjoy interacting with the staff and other volunteers. Everyone is always very supportive, professional and friendly.
As a member of the community, I use their gym and track facilities weekly. Staff in these areas are helpful, and the other community members who use the facilities make everyone feel welcome--it has a very friendly, family type atmosphere.

I'm a huge advocate of the Jones Center - it's such a unique resource which serves so many different needs while maintaining an inclusive environment.