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Jewish Community Center On The Palisades

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Nonprofit Overview

Mission: Deeply rooted in jewish values and tradtion, the kaplen jcc on the palisades is a vibrant home for the jewish people that welcomes all and cultivates the social, intellectual, physical and spiritual well-being of the entire community.

Programs: Early childhood, youth services, day camp, teen programming: serving 400+ children in nursery school, day care, and parenting center programs. Provided after school care, recreation and enrichment programs for children of working parents. An additional 600+ children participated in programs that promote self-confidence, teach the importance of charity, volunteerism, and fosters the importance of working with others and instilling good citizenship. We served 550 children in day camp and 31 teens participated in a community service oriented summer program.

health & recreation: our goal is to promote health, wellness and fitness. More than 28,500 members visit our facilities every month. There were approximately 6,000 members a month using our exercise rooms, swimming pools, basketball courts, and indoor track. The experienced staff works with people of all ages and abilities, including more than 300 members faced with physical or mental disabilities.

performing arts: the performing arts division this year had approximately 400 enrollees in dance programs, 260 per semester in dramatic arts programs and 410 students in our renowned cummunity school. The music school continues to partner with the englewood school district providing music education to 70 financially challenged inner city youths. The dance, music and dramatic arts students perform for the senior adult center and at local centers for the disabled.

Community Stories

1 Story from Volunteers, Donors & Supporters

Client Served

Rating: 1

This is a review of its aquatics service and handling of my complaint by its management staff.
A particular lifeguard kept complaining that my 7 yr old son was splashing her in a very gruff and irritated manner. Mind you, he was the only one in the kiddie pool with me on two of these occasions and he was just swimming! He had just started learning how to swim and had pretty rough strokes still but certainly was not intentionally trying to splash anyone. I had also observed her yelling at other young children unnecessarily and acting like a "bully" of the pool. It is egregious to me that a swim staff would whine about incidentally getting some splashes of water by a kid just learning how to swim; isn't this just an occupational hazard? The manner in which she complained was even worse than the fact that she would complain about such a thing. Therefore, I wrote a letter of complaint to the management staff who basically responded that she acted appropriately. The management defended her behavior, even when she continued to harass (possibly because I wrote the letter of complaint) my son that he was splashing her while sitting a foot away from the edge of kiddie pool. What astounded me was the response of the JCC management including the CEO who saw no wrong in his staff. He had his COO call to tell me that I should try to see the swim guard's point of view along with a comment that I took away valuable time of her busy schedule to investigate. This kind of response is so out of line with a "family friendly" JCC that claims to be open to community at large. To make the matters worse, my son was "caught" peeing while showering in the poolside shower right next to a very cold bathroom. (He didn't want to go in the bathroom because it was too cold; I dealt with this privately immediately after the event.) That same lifeguard pointed fingers at my son and started lecturing at him right in front of me even after I acknowledged the incident. Even the CEO attempted to use the occasion to smear my son as if he deserved a public condemnation on his reply letter rather then address the issue of having an aquatics staff member who hates getting wet and yells at young children inappropriately. I was utterly disappointed by the negative atmosphere and worse response by the management staff after complaint was filed.