When I visited the facility it was a beautiful day and yet no dogs were outside in the fenced area. All of the dogs were inside in concrete kennels. The smell from the kennels was overwhelming. As I walked through the kennels I saw that there were typically two dogs to a kennel, I assume for socialization purposes, but no toys, no chews, no beds, no blankets. Just a water bucket and two dogs whose only entertainment is to jump up to try to see out the opening of the kennel. The lightbulbs were in need of changing and the whole place was dim and dreary. Some of the dogs behaved aggressively towards me as I walked past their kennels.
All in all, it was a heartbreaking experience and we did not adopt a dog that day. There was no way to really evaluate personality in such a stressful environment. I know that they raise very large sums of money throughout the year and yet, it looked as if the dogs were not receiving any benefit from this.
Review from Guidestar