As a former member for the past three years and a person who volunteered over 3000 hours of service and donated over $60K of hard-earned, money to support marketing for ISPI to turn around their financial situation. Given my personal experience, I would run fast the other way. Once you pay your annual dues, you will not receive up-to-date information, you will see the same people winning awards year after year, and if you are not a part of the clique, you will not get the opportunity to grow and learn which is what a non-profit association should offer you. My youtube page is www.youtube.com/valeriebernardphd so you can see the type of volunteer work I was doing for this organization only to be treated with total disrespect from the current ISPI Global staff as well as several members of the current Board of Directors. It is truly a pathetic situation. As a vendor to ISPI, money is still owed to me from 2017. I was under contract to recruit individuals to attend the conference along with selling advertisement. It was a small amount less than $5K which is/was owed; however, I invested the time and my own contributions into this organization. In addition, I recruited and brought top name speakers to the conference in 2017, and they were finally paid at the end of 2017. ISPI does not pay their bills. ISPI does not take care of their members. When ISPI tells you there are several thousand members, this is not true. The database is outdated at best. I personally know because another volunteer team and I worked the entire 2015 year on updating the database. Members come and go at Associations. I recommend you find an Association that "walks the talk" and protects the interest of the memberships' annual dues by providing benefits and service which help you to grow. To see if they care, all you have to do is call the 800 number and see how long it takes for someone to get back to you. I am extremely sad for this organization which was started over 50-years ago. Leadership is everything, and this organization is seriously lacking in this area right now. I hope and pray something changes, and the members of ISPI who still care will stand up for the name brand "Performance Improvement". It takes a village working together, and this organization is quite divided. If you have unanswered questions, please contact me at firstname.lastname@example.org. I would be happen to have a conversation. If you are a former member who experienced this same thing, please reach out. I would love to hear your story too.