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Hospice by the Bay

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Nonprofit Overview

Causes: Health, Home Health Care, Hospices, Human Services

Mission: Our mission is to be the Bay Area's non-profit, home health care provider, of choice, providing expert care for all seriously and terminally ill adults, children and teens who need us, while providing support and education for their families and caregivers. Our committment to community service also includes grief support for all ages, and education on end-of-life care, advance care planning and coping with grief and loss.

Results: Charitable gifts have supported programs that enhance the quality of life for our patients, their families and the communities we serve. For example, we use charitable funds to meet the additional needs of terminally ill patients that are not covered by Medicare or Medi-Cal. We also host an annual, youth grief support weekend, By the Bay Camp. Offered free to ages 6-17 who are grieving the loss of a loved one. Camp provides a healing environment that mixes theapeutic activities and traditional camp fun.

Target demographics: seriously and terminally ill patients eligible for hospice care, their families and the communities we serve.

Direct beneficiaries per year: More than 3500 patients, plus their family members, and offered education and information to the community.

Geographic areas served: Marin, San Francisco, N. San Mateo, Sonoma and S. Napa counties

Programs: A Bay Area, non-profit, home health care provider, Hospice by the Bay cares for seriously and terminally ill adults, children and teens, while providing support and education for their families and caregivers. Our expert clinical teams bring care to hospice patients in the comfort of their homes in Marin, San Francisco, N. San Mateo, Sonoma and S. Napa counties. Our professional grief counselors offer individual and group counseling to our hospice families and community members of all ages. Community education on end-of-life, advance care planning, and grief support is available to groups and individuals. No one who needs hospice care is turned away, regardless of insurance or ability to pay. Charitable funds support terminally ill patients in need. To support Bay Area patients and families too often underserved by hospice care, we provide care in Spanish and Chinese. We have also served the needs of the LGBTQ community since the 1970s.

Community Stories

85 Stories from Volunteers, Donors & Supporters

Client Served

Rating: 5

Hospice by the Bay is a group of wonderful, caring angels. When my husband was dying from the effects of dementia, the nurses made him more comfortable; the volunteers visited and sang to him and rubbed his hands and feet. They were there when he needed them to relieve his pain and calm his fears.
They comforted me as well so that I could focus on the beauty of the life we had had together. While he was too young to be taken by this terrible disease, I know that he died with a smile in his heart because of this wonderful organization.

Volunteer

Rating: 5

I’ve been volunteering at Hospice since I was 14 with my mother and grandmother. Now I continue to volunteer at the Hospice Ball. Hospice is a great organization who’s staff care for all their patience as if they are family and make sure that they are comfortable. The staff work with families to make sure the care plan is working for their loved one.

Volunteer

Rating: 5

I am a hospice volunteer, fueled by the excellent care given to my sister, brother, mother and father. I was so impressed by the care by the entire team that it was an easy decision to reach out to help. The training given to volunteers is thorough, and continuous I have met wonderful people, with life stories that have enhanced my life, and it's clear telling their stories helps them in their final time. This organization is a 5 star organization that I am proud to wear my badge that I wear in every home I walk into.

Client Served

Rating: 5

My family has been fortunate in availing ourselves of the gifts hospice provides for patients, families and other caregivers. Since 1995 through 2014 I have had five family members pass on, in their homes, with the aid of hospice and we could not have done that without hospice help. Dying at home was such a gift to us all. Thank you, hospice angles.

Volunteer

Rating: 5

I've had many years of experience as a volunteer for agencies on both coasts - for people with AIDS, the mentally ill and their families, children who have suffered every form of abuse - but although they were fully committed to their missions, none has been of such compassion, devotion, integrity, caring and experience as those of Hospice of the Bay. They go to all and any lengths to provide palliative and supportive care to their patients and their families, as well as comfort and wisdom at such a trying time, the end of life. Thank you, HBTB, for the honor of being part of your lofty organization, as I know patients and their loved ones often express that they cannot thank you enough for all you do for them.

Client Served

Rating: 5

I met Hospice by the Bay when my mother passed away from pancreatic cancer. The passing was very quick. Hospice by the Bay's emails and letters helped me find support groups for my grief. It was so valuable to my healing to have them there. Thank you for all you do.

Client Served

Rating: 5

I was feeling afraid and overwhelmed as I cared for my aging mother. I was her accessing medical care, and housekeeping health, and many other areas, and thought that I was doing my best. I didn't really realize how much was beginning to grieve, and how reassuring it would feel, to have the help of hospice. Then Hospice By the Bay came into our lives. The Hospice nurse was experienced and reassuring, the social worker also always available. They took us along this path enabling us to feel that we could make our decisions while always having them by our side. After my mother finally died, the grief counseling for me provided by Hospice by the Bay was superb. I could not imagine what care-giving at this life-changing time would have been life without Hospice By the Bay. I will always be grateful.

Alison S.1

Client Served

Rating: 5

My mother used the services of Hospice by the Bay. All of the staff were amazing people and very skilled at dealing with such a difficult situation. I think they helped my mother and my family tremendously. They were all very professional and caring. They even came to my mother's memorial after she passed. This is a special organization.

Ron T.3

Client Served

Rating: 5

As my wife's stroke activity worsened, hospital staff told me about Hospice by the Bay and recommended I contact them. I was so glad that I did. Their caring and guidance during the final weeks of my wife's life made a world of difference to both of us.

Client Served

Rating: 5

My wife was in the terminal stages of cancer. The doctor advised us to use Hospice. I chose Hospice by the Bay because it was close and convenient. They provided absolutely the best care possible. Their staff and nurses where wonderful. The help they provided helped get us through a really terrible time. I will always be indebted to them for the month that they took care of my wife before she passed away.

nweninger

Volunteer

Rating: 5

I've been a patient care volunteer with Hospice by the Bay for 7 years, and have always been impressed by the professionalism and compassion exhibited by every staff member and volunteer. This is clearly a 5-star organization.

Previous Stories

Volunteer

Rating: 5

I have been a patient care volunteer with Hospice by the Bay (HBTB) for four years. I have volunteered with a few other organizations, and I found the training and ongoing support provided to volunteers by HBTB to be far superior to anything I found elsewhere. The staff is so professional, conscientious and dedicated. The transdisciplinary team approach keeps everyone informed and allows service to patients to be seamless. Working with HBTB has been and will continue to be one of the most rewarding activities of my life

Donor

Rating: 5

I choose to support Hospice by the Bay because I have had many friends who have been helped by their compassionate services. After I lost my father, even though he was on hospice care in another part of the country, I was able to receive grief support from Hospice by the Bay as a community member. All of the staff that I have had contact with have been warm and helpful. Our community is fortunate to have these services available from a nonprofit that truly cares!

Volunteer

Rating: 5

Hospice is a place where living angels help people every day of the year! It is hard to know anyone who has not been touched personally by the services of Hospice. If it wasn't your family member, it probably was a friend, a co-worker, a friend of a friend who received their services at the most needy time in ones life.

After my mom was helped by Hospice in her last days, I vowed to volunteer to help this organization help others. Hospice not only made my mom as comfortable as possible but gave our family members guidance as to how to comfort her, counseled us, and helped us arrange services. It is now 10 years later and I am still volunteering.

Professional with expertise in this field

Rating: 5

What an amazing organization filled with people who truly care and utilize their resources to ensure every comfort for their patients.

Professional with expertise in this field

Rating: 5

I had been working for this organization since 2009. I find good team work and supportive staff and managers always.

Volunteer

Rating: 5

I have volunteered at Hospice by the Bay for over 10 years. I do this because I believe so strongly in their mission which is to help people at the end of their lives live as best they can while also providing family and caregivers with the support they need as they go through this journey. It has been a joy to work with them. No matter how small my participation has been, I am always overwhelmed by the staff's appreciation and kindness. Their culture of caring and kindness is evident in how they treat everyone associated with their organization -- patients, families, staff and volunteers. Working with Hospice has enriched my life.

Volunteer

Rating: 5

I began volunteering with Hospice a year ago. I got involved because my father had received hospice care when he was dying and it made an immeasurable difference in the end of his life and in the support that my mother and our family received. I knew when I had time I'd like to be able to do that for someone else and their family. What surprised me about Hospice by the Bay was the professionalism with which they treat their volunteers and the respect they convey for their patients and their families. The extensive training emphasized the legal, practical, and emotional requirements for being a hospice volunteer. While every patient experience is different and can be difficult, I feel the training, both initial and ongoing, has prepared me. If I ever have any questions, the administration has been immediately responsive. While the work is not for everyone, if you feel that you would like to make a vital impact in someone's life, Hospice by the Bay could not be a better organization to volunteer with.

Volunteer

Rating: 5

My main job as a volunteer is testing, repairing, and making sure electronic donations are in good working order before being put on sale at the Novato thrift store. I am surrounded by friendly, caring, humorous fellow volunteers and store management. I always feel supported and,of the many volunteer jobs I do,it is by far my favorite.
Our customers appreciate the great cause and service Hospice by the bay provides. They donate high quality merchandise and in turn get to select from a wide array of unique and unusual treasures.

It is a great place to shop and an even better place to spend a few hours each week volunteering.

Volunteer

Rating: 5

Hospice by the bay is an incredible organization. Not just in how they care for patients (which is top notch) or in their integrity (which I've witnessed in everything they do), but also in how they run their volunteer organization. As a multi-year volunteer, I feel appreciated, cared for, well prepared and supported.

1

Volunteer

Rating: 5

I have found it deeply gratifying to have been a Patient Care Volunteer with this organization since 1987. At that time I thought my preparation for the role was thorough; and since then, regular in-service trainings have ensured that my knowledge and skills are up-to-date. Not only have there been advances in end-of-life care, but options available to Volunteers have expanded.
It has been a privilege to be affiliated with HBTB, as a recognized and respected member of the team. From gratitude expressed by families and sometimes patients, themselves, I know that I am appreciated. My life has been immeasurably enriched.