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2020 Top-Rated Nonprofit

Hope Services

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Nonprofit Overview

Causes: Children & Youth, Children & Youth Services, Developmentally Disabled Centers, Disabilities, Human Services, Job Training, Thrift Shops, Vocational Rehabilitation

Mission: To improve the quality of life for people with developmental disabilities and mental health needs.

Target demographics: people who have developmentally disabilities and mental health needs

Direct beneficiaries per year: 3,250 participants from infants through seniors and their families

Geographic areas served: Santa Clara, San Benito, Santa Cruz, San Mateo, Monterey, and Alameda County

Programs: Children's Services, Day Services, Training & Employment, Mental Health Services, Senior Services, and Community Living Services

Community Stories

34 Stories from Volunteers, Donors & Supporters

Sean P.1

Client Served

Rating: 5

Our son is a client at Hope Services in Gilroy. He's enjoyed the program for years - highly recommended.

Comments ( 1 )

DEVDept Thank you for taking the time to add a review about Hope Services! We are glad your son is doing well.

Client Served

Rating: 5

Hi my name is Maya Bareket, I have successfully been with Hope services for 22 years, and with the main headquarters, working as one of the many receptionists for 10 years, since March 1 2010! I really enjoy getting services from Hope ils, and support from my job coach, and boss, since times has changed with the pandemic it is nice to have her be by side, and my ils instructor also giving me support, and my wonderful boss as well, and my past boss as well. I also want to say that this is a wonderful company to advocate as well for others with special needs as well, I want to thank my former advocate advisor for all that she has provided, and still gives amazing support to this day. This is an amazing company, and I feel happy to be a part of such an amazing organization. Also thank you to all the wonderful staff, and amazing CEO as well.

Comments ( 2 )

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DEVDept 10/20/2020

Hi Maya, Thank you for taking the time to add this wonderful review about Hope Services, and also for all that you do as a member of staff.

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DEVDept 10/20/2020

Hi Maya, Thank you for taking the time to add this wonderful review about Hope Services! We are happy to know how we have made a positive difference in your life.

Client Served

Rating: 5

My name is Jane Malkofsky and I've been a Hope client for 20 years now since 2020 and I am also an employee as a receptionist. Hope Services is a wonderful non profit organization that helps people like me, anybody with a developmental disability gain confidence in ourselves by having us do beneficial jobs within the community. Also it's a great place to make long lasting friendships with other clients and the wonderful exceptional staff that run Hope Services. Hope gives people with Developmental disabilities a chance to live their lives in a way that's beneficial to them. My experience with Hope Services has been a great learning experience and I've changed so much during the years that I have been with the hope Services family. I wouldn't trade it for anything! My friendships and all the different experiences I have gone through since the 20 years that I have been with Hope are now and continue to be so special and I intend to continue my very meaningful relationships and learning experiences with my Hope Services Family.

Comments ( 2 )

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DEVDept 10/20/2020

Hi Jane, Thank for for taking time to add this great review about Hope Services. We thank you also for being a great member of staff.

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DEVDept 10/20/2020

Hi Jane, Thank you for taking the time to add this glowing review about Hope Services! It means a lot to know it has made a difference in your life.

Client Served

Rating: 5

My wife is a client of Hope Services for many years. She loves the many programs and events they provide and as a result both of our lives are greatly improved. What a life blessing Hope Services is.

Comments ( 2 )

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DEVDept 10/20/2020

Thank you for taking the time to add this wonderful review about Hope Services.

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DEVDept 10/20/2020

Thank you for taking the time to add this review about Hope Services! We are glad to know our services have improved your lives.

Client Served

Rating: 5

A one hundred star rating would be more like it! In over 10 years my son has received a variety of work-related trainings from HOPE in three different locations. The staff in each facility have been among the most professional, committed, compassionate and caring individuals I have ever known. They always show a genuine personal interest in my son, accepting him and working with him despite considerable challenges from time to time. They are always willing to go the extra mile, to take his uniqueness into account when problem-solving, and to communicate with me in straightforward and dignified ways. As a result of Hope Services, my son has matured, has come into a sense of his own potential and abilities, and has developed independence, responsibility, and skills for the workplace that serve him now and that will see him through beyond his thirty years and well into the future. Hope has my heartfelt gratitude forever! Karen Judge

Comments ( 2 )

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DEVDept 10/20/2020

Hi Karen, Thank you for taking time to add this wonderful review about Hope Services. We are glad your son is doing well.

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DEVDept 10/20/2020

Thank you for taking the time to add this glowing review about Hope Services! We are glad to know how it has been a benefit to your son's life.

Client Served

Rating: 4

We received there services and very greatful for their consistency.

Comments ( 2 )

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DEVDept 10/20/2020

Thank you for taking time to add this review about Hope Services.

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DEVDept 10/20/2020

Thank you for taking the time to add this review about Hope Services!

Client Served

Rating: 5

Hope Services has been providing support and encouragement to our family for over 10yrs. They are truly a blessing in our lives.

Comments ( 2 )

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DEVDept 10/20/2020

Thank you for taking the time to add this review about Hope Services. We are honored to serve our clients and their families.

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DEVDept 10/20/2020

Thank you for taking the time to add this review about Hope Services!

Client Served

Rating: 5

My son have been about 30 years getting services in Hope . He is 56 years old Hope have been there for him all the way in the worst stage of his life.He is Autism (PDD) Major depression
Severe intellectual disability with Post dramatic . He got in some terrible stage even the doctors have to go to the parking lot to provide support In this days he is in control Thanks to the support he got from Hope;s team Like a mom I dont know how to Thank you enough
Before I went to Hope I did research looking help for my son different doctor,Standford, San Francisco Autism Hospital because his age didn't get help
and so on and so on no help anywhere incredible but real
This is the place where our population get help been a coach in Special Olympic and part of Parents Helping Parents I learn the incredible amount of our population get different kind of services in this incredible organization
This is why I support 100% this organization not only for the services provided to mine son is for all the services provided to ALL OUR POPULATION and peace of mind to the families to learn they have a place to go where your love ones will get help when is need it God bless

Comments ( 2 )

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DEVDept 10/20/2020

Hola! Thank you for taking the time to add this wonderful review about Hope Services. We are so happy to know our services have helped your son.

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DEVDept 10/20/2020

Hola! Thank you for taking the time to add this wonderful review about Hope Services! We are so happy to know of what a difference it has made to your son's life and to yours.

Client Served

Rating: 5

My 40 year old son has been receiving services for years from Hope Services. The agency has provided job placement as well as job coaches for my son all that time. I am very appreciative of all that has been done to help my son go to work each day.

Client Served

Rating: 5

Hope is the best organization My daughter goes to there program for developmentally delayed people they help her learn to read and she has a paying job. She now on zoom and has many rograms where she learns things and interactsnwith her friends. Support this program if you can.

Comments ( 1 )

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DEVDept 10/20/2020

Thank you for taking the time to add this wonderful review about Hope Services! We are glad your daughter is doing well.

Professional with expertise in this field

Rating: 5

I have been working for HOPE SERVICES for 16 years. I am Sheri a coordinator for our community program I absolutely love my Job!

I have never had so much love and compassion as I do for my Job our clients are wonderful and so very talented each one are so amazing in there own way!

My Staff is amazing I have never worked with my caring kind Individual’s. All staff you can always see the dedication in their faces when it comes to our clients and you can see how much the clients appreciate even the smallest things from the staff! I’ll be here till I retire ....

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DEVDept 10/20/2020

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Previous Stories
1

Client Served

Rating: 5

My Name is Sheri, I started working for HOPE SERVICES in 2005 After leaving The police department because of an injury. I have never looked back my job is so very important to me helping the individuals that I do all with developmental delays is absolutely wonderful . From management to my wonderful Staff. Serving Such diverse clients. From community integration, there jobs their paychecks making such a difference In their lives, Knowing that they have a meaningful day Is all we need... ”Optimism is the faith that leads to achievement. Nothing can be done without hope and confidence.” ―Helen Keller.

Comments ( 1 )

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DEVDept 10/29/2019

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Client Served

Rating: 5


My brother has been attending Hope’s senior day program for past 5 years. He loves the program and looks forward to it everyday. It has given him a purpose and a sense of belonging. His quality of life is so much better since he joined the program. Hope staff is very caring and does an amazing job with him in spite of language and communication barriers. The senior center has a wide variety of activities, and my brother has been able to select the ones he enjoys, but also has expanded his range by joining in activities from Karaoke, exercises, lunch outings and playing games on tablet and Wii. The familiarity with tablet he developed at the senior center has come in very useful during the zoom sessions during the Covid-19 stay at home. Our family feels very fortunate to have an organization like Hope in our area.

Comments ( 1 )

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DEVDept 10/20/2020

Thank you for taking the time to add this glowing review about Hope Services! It means a lot to know it has enhanced your brother's life.

Client Served

Rating: 5

My micro preemie gets weekly OT from Hope Services... We love Vickey and know what leaps and bounds of progress our child has made thanks to the services

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DEVDept 10/20/2020

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Professional with expertise in this field

Rating: 5

Hi my name is Maria. I’ve been working for Hope Services for 5 years. I started as an intern and eventually decided this was the place I wanted to start my career. I love the people I work with and the clients I work for. Everyday is a new experience. Im so grateful and happy to work for a company that does such great work for those with intellectual disabilities!

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DEVDept 11/06/2019

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Client Served

Rating: 5

Hi my name is April. I have been working for Hope Services for 34 yrs. I work 2 days a week at Hope Whittier and 3 days a week at Hope Services Las Colinas. I love my job working here at Hope Services. I love being with the people here. I love waking up each morning and having a job and making money and like working with my coworkers here at Hope Services. I wouldn't know what to do without the services that I have right now with Hope Services. I also receive services at San Andreas Regional Center and I also love working and getting a check every 2 weeks too . I am truly grateful for your services.

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DEVDept 10/30/2019

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Client Served

Rating: 5

My name is Fedel Sanchez. I was first introduced to HOPE Services through dear friends. Their youngest child was diagnosed with developmental disability as an infant. They came to Hope and were really blessed with the work and dedication that they provided with their infant program. This little boy is now a strong, rock climbing, adventurous young man going to college to be a physical therapist. They have always say that 'they do not know what they would have done without the help of Hope.' When they heard that I applied and accepted a job as an Activity Instructor for the Senior Service Center at Hope, they were thrilled. And so was I. I knew that I wanted to work somewhere meaningful and life changing/enriching. Little did I know that how much these wonderful people would affect my life.

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DEVDept 10/30/2019

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Client Served

Rating: 5

My son has been attending the Hope Services day program in Watsonville for 17 years. While the facility isn’t the greatest, the staff are awesome. They have become extended family and treat my son with respect and dignity.

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DEVDept 10/30/2019

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Professional with expertise in this field

Rating: 5

I have been with Hope for almost a year now on the retail aspect of the organization. I can rightly say that i love my job here. the client teams are wonderful and such a pleasure to work with. As an adult with ASD, sometimes customer interactions are taxing, but the regulars here are very understanding. It is such a change from working in a big department store that did not seem to care about any of the workers to working here where my health and well-being is key to a happy environment.
I enjoy coming to work with many great people and making an actual impact on others lives for the better.

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DEVDept 10/30/2019

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Professional with expertise in this field

Rating: 5

Hope Services is a wonderful organization that serves the community of individuals with developmental disabilities. It is such an honor to work in the employment arena for this organization. Seeing a community member express pride and happiness from being employed encourages me that I am helping in a positive way and that is an amazing feeling. If the person reading this has the ability to make her/his work environment more inclusive of people with disabilities, please connect with us. There are so many ways society members can help and employment of people Hope serves is a great way to start.

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DEVDept 10/29/2019

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Professional with expertise in this field

Rating: 5

Working for hope services for the past 23 years, I have had the opportunity to experience a variety of departments and innovative models to collaborate quality of life for those we support and ultimately for myself. I always appreciate the forward thinking, training opportunities and support I have received from my mentors along the way. Their receptiveness of my ideas and input has allowed me to learn, grow and share challenges, experiences and wonderful memories with everyone along the way. And I thought I would be supporting others! I’m the one who Benefits. I’m also grateful for hopes support during my personal family challenges over the years and can rely on them for the future. I know they will adapt to promote continuity of services despite challenges.

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DEVDept 10/29/2019

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Client Served

Rating: 5

Hope Services has been heaven sent for me! It's a wonderful organization that has helped mold me into who I am today! I am a client of one Hope site and am an employee at another Hope site. The staff at both Hope sites in which I attend I are absolutely wonderful, beautiful, exceptional and really helpful people with anything and everything that I've ever needed.
As a client there are classes and or activities that are fun and educational with GREAT people leading them. Let me just say Hope Services is a WONDERFUL organization and program with EXCEPTIONAL, WONDERFUL and CARING people as the staff and I would encourage anyone with a Developmental Disability to join Hope Services.

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DEVDept 10/29/2019

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Client Served

Rating: 5

Hope services is an amazing advocacy network, I am so proud of Jackie for given us 11 amazing years with the company, and I welcome John on board as well. I have enjoyed working with everyone through all the years, and really credit the amazing support I have got through the years through the employment department, and Ils, without all the support I would not have my amazing outside job at our main headquarters, that I successfully have held for almost 10 years on March 1st 2020! I want to Thank Jennifer, Patty, Linda, former ils instructors, and Sandra at Parkmoor, Monica, and former managers when I was at Parkmoor for all the support. Also my former boss, Rosemary, and boss Corie, Elaine, and my amazing co-workers, I would have not been where I am today without all the support from everyone! I would like to conclude that I am happy to have an amazing CEO on board Chip who really is an wonderful addition to the company!

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DEVDept 10/29/2019

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Professional with expertise in this field

Rating: 5

As a staff member at Hope, I am so inspired by the work we do, and the population we serve. The culture in the organization is amazing because we truly care about our clients their families. It is our purpose to help them stay empowered and successful, and I think it shows in the results we see in our clients, year over year.

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DEVDept 10/29/2019

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1 Lindsay H.2

General Member of the Public

Rating: 4

I am so thankful for this organization in many ways but mostly for my son's involvement in the early start program. I feel like it was you who helped him get to where he is now and be happy, healthy, and smart. I work for Hope Services as well now and I'm very satisfied with my job title as companion. I am grateful for my job and all the rewards that come with it. I look forward to many years to come with Hope Services and the amazing staff they have.

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DEVDept 10/29/2019

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1

Client Served

Rating: 5

My son has a developmental disability and had never had a job before. We contacted Hope Services. Hope Services interviewed my son and helped my son determine what type of job he would like that he would also be successful at. Hope Services found an interested employer and helped set up the interview for my son. The well know grocery store hired my son and then Hope Services provide job coaching while my son learned how to be a customer service associate. When my son was ready to learn how to be a cashier, Hope Services was there to make sure the transition went smoothly. We couldn't be happier with the support Hope Services provided. Knowing that the support was there in case he needed it made a big difference in this process.

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DEVDept 10/29/2019

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1

Professional with expertise in this field

Rating: 5

Hope Services is a wonderful place where people with developmental disabilities are supported in their personal goals, which may include work, recreation, volunteering or education. The staff are very passionate and dedicated to the agency's mission of community inclusion in all areas. Clients are also fully included in planning their own activities, based on their goals and desires, rather than having them dictated by others.

I have seen many heartfelt testimonials from family members about how Hope has changed the lives of their loved ones for the better by providing a place where their sons, daughters and sisters and brothers have found friendships, purpose, personal expansion, and a sense of community. Without the individual supports and programs Hope provides, many clients' lives would be much more confined to the home environment.

Man is a social animal and the right to inclusion should be treated as a basic human need. We shouldn't have to earn the right to be included – we are all born as equal citizens and part of a community.

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DEVDept 10/29/2019

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1

Professional with expertise in this field

Rating: 5

Great programs and mission. Very innovative and up to date strategies, focusing on current issues and community.

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DEVDept 10/29/2019

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1

Professional with expertise in this field

Rating: 5

Of course, I am biased, but as a long term employee and an individual with Spina Bifida, I can say that Hope Services makes every effort to maximize the potential and increase the independence of each individual the agency serves.

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DEVDept 10/29/2019

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2

Donor

Rating: 5

I discovered HOPE Services when one of my good friends learned that her child had a serious developmental disability. She used their services and I became very interested and involved. I later served on the board of directors and then on the foundation board for several years. I am now serving on the advisory board.

The organization does great work and has committed and generous people on staff. Their services means so much to clients and families with developmental disabilities. It would be a sad world if HOPE Services did not exist.

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DEVDept 10/29/2019

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1

Client Served

Rating: 5

My name is Erusha Kongara and I have been working here for over 5 years. My organization makes it a special place for clients to come to every morning. There are several programs that cater to the needs of kids to elderly. What I always liked and enjoyed is that the support staff overall goal is all round development for the clients and make it fun along the way. There is learning opportunities including video and photography along with music and dancing. The intelligence our clients exhibit is exciting for me. Hope makes a difference in many people's lives

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DEVDept 10/29/2019

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2

General Member of the Public

Rating: 5

Hope Services is an amazing organization and an integral pillar of the Santa Cruz, CA, community!

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DEVDept 10/29/2019

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2

Client Served

Rating: 5

My name is Elaine and I have been with Hope Services for 28 years.....my job within the org. has been varied thru the years...before I started working with Hope I never knew that these types of organizations existed. I was excited and intrigued to see that people with all types of disabilities had a home...a place where they could be treated as equals and given opportunities to be part of society. I can say that I have made friends with some very special clients and it makes my heart sing to see them so happy and involved in everyday projects from art to music to being in the community. Hope has provided so many beautiful people something to look forward to each and every day. The word DISABILITY may mean something different to folks outside of Hope but in our org. it just means they have some limitations but all in all this is their place of work, a place to meet familiar faces and a way to feel great about themselves when here and when they leave....

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DEVDept 10/29/2019

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2

Professional with expertise in this field

Rating: 5

Hope Services is a good organization that is a vital part of the developmental disability community. My experience at Hope Services has been rewarding so far. As a Client Advocate Peer Counselor working with the developmental disabilities people, I am able to navigate through the issues they are having. I am also seeing their progress. The people that we serve see Hope Services as a family.

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DEVDept 10/29/2019

Thank you for taking the time to add a review about Hope Services!