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Heading Home Inc

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Nonprofit Overview

Causes: Homeless & Housing, Homeless Shelters, Temporary Housing

Mission: To end homelessness in greater boston by providing a supported pathway to self-sufficiency, that begins with a home, and critical services such as life skills, including financial literacy and job training. We provide emergency, transitional, permanent housing, and support services to low-income homeless and formerly homeless families and individuals. As our name reflects, a home provides the optimal foundation to get back on track; our programs focus heavily on getting people permanently housed as quickly as possible.

Programs: Shelter and emergency services program provides transitional shelter for both families and individuals in the cambridge and boston area.

transitional housing program provides a transitional shelter to individuals and families. Transitional apartments provide single-resident apartments for individuals with history of substance abuse and/or mental illness, as well as supported single-resident apartments for families.

permanent housing program provides shared living space and intensive human service support for men and women with locations throughout metropolitan boston and surrounding communities.

Community Stories

2 Stories from Volunteers, Donors & Supporters


Client Served

Rating: 1

Heading Home Inc., has not been no help to my family and has actually caused a lot more problems for my family. Some of the program manager of housing stabilization from 1452 Dorchester ave, ma 02122 has been harassing my family. And actually been doing foul play behind the scene and making themselves look good for their boss in order to keep their job and to receive better pay. Most of the workers their doesn't care about the clients and their children. They are there just for a pay check and to destroy more families of the low income communities. Most of the workers of Heading Home Inc. think they are better then their clients of the poor and disrespect them as well. Such as talking about clients among themselves and talking down to clients.such as insulting clients and their families.Being involved with this program made me feel very uncomfortable and made me feel less more unhappy of my situation. I don't recommend no one to work for Heading Home Inc. I also don't recommend the poor to participate in Heading Home Inc. Program/Shelter they are very unprofessional and they discriminate against families of the poor.

Former staff

Rating: 4

I worked for Heading Home, Inc. (formerly Shelter Inc.) for almost five years. During my time there I was able to grow and learn a lot. I also was able to take advantage of great opportunities for moving up in my career in the field of social work. The work that Heading Home does to assist homeless families and individuals is important work and it works hard to do this work well. It is definitely a progressive non-profit that is discovering innovative ways to assist families in moving out of poverty and into greater stability. In fact, during my time there, the agency grew tremendously in size and also in its number of programs. Some of my most memorable moments include being a part of Up and Out moves in which donors decorate and fully furnish an apartment for a homeless family. It was very touching to witness the gratitude of homeless families moving into these apartments. It also includes times of interacting with the staff members who are warm, open and passionate about the work of helping families and individuals. Heading Home, Inc. is making a major impact on families in Boston and Metro Boston and it will continue to do so on an increasing level as long as a need still exists for this type of work.