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Greenhill Humane Society

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Nonprofit Overview

Causes: Animal Protection & Welfare, Animals

Mission: Greenhill Humane Society, SPCA will provide safe shelter for animals in transition, serve as advocates for animals and their people, work to end animal overpopulation and educate the public about compassion and responsibility towards all animals.

Results: From June 09 - July 10, Greenhill Humane Society achieved an 86.3% save rate for cats and an even higher rate for dogs, at 99.6%.  Greenhill found homes for 746 dogs and 956 cats during this same period.  In addition to receiving animals from individuals, Greenhill receives animals from other shelters in their Interagency Transfer Program giving them a second chance at finding a loving home when time and resources have run out at their shelter. Spay/Neuter Services - During the year ended June 30, 2010, Greenhill performed 3,402 surgeries in their regular clinic and 586 surgeries through the trap-neuter-release program. Volunteer & Foster Programs - Greenhill Humane Society has approximately 225 active volunteers and 100 active foster families.  Volunteers and foster families help in the daily care, training, socializing, and rehabilitation of animals brought to the shelter.  The volunteer and foster program works with schools, community service programs, and the general public to help promote humane education through hands-on animal welfare experience.

Target demographics: We shelter homeless companion animals and work to prevent homeless pet over-population through free and low-cost targeted spay/neuter.

Direct beneficiaries per year: Nearly 2,000 animals per year.

Geographic areas served: Oregon

Programs: Sheltering and adoptions - during the year ended june 30, 2015, greenhill humane society spca, operated two animal shelters in eugene, oregon and cared for 3,010 animals in its sheltering, return to owner, adoption and transfer program. During the year ended june 30, 2015, the organization cared for 1,362 cats, 1,560 dogs and 88 other animals. The organization continues to maintain one of the highest live release rates in the country. The organization saved 97% of the dogs that came to the shelters, 88% of the cats, and 92% of the other animals. Overall, the organization's live release rate for the year ended june 30, 2015 is 92%. Continued - see schedule o continued from statement of program services accomplishments the organization runs the second chance program which receives animals from other shelters and animal welfare agencies in oregon and california, giving them a second chance at finding a loving home when the time and resources have run out at their shelter. During the year ended june 30, 2015, 377 animals were cared for through this program. Greenhill humane society, spca has approximately 348 active volunteers and 110 active foster families per month. During the year ended june 30, 2015, approximately 1,100 volunteers contributed 38,377 hours. Volunteers and foster families help in the daily care, training, socializing and rehabilitation of animals brought to the shelter. The volunteer and foster program works with schools, community service programs and the general public to help promote humane education through hands-on animal welfare experience.

spay/neuter services - the organization provides spay/neuter services, a medical clinic, behavior training, and a trap/neuter/return program. All of the animals at the organization are provided with medical care and an environment that includes behavior training and exercise programs. During the year ended june 30, 2015, the organization performed 2,350 spay/neuter surgeries and 395 other essential surgeries in their medical clinic. Trap/neuter/return program (tnr) provides free spay/neuter surgeries for free-roaming cats within lane county. During the year ended june 30, 2015, the organization performed 961 free spay/neuter surgeries through this program.

humane education and community outreach - educating the community and promoting the animals and programs of greenhill humane society, spca is crucial to helping achieve the vision of finding loving homes for all animals. The organization reaches out to schools and other groups to educate about the importance of responsible pet ownership and the humane treatment of animals. The organization participates in off-site adoption and awareness events, and photos and descriptions of animals available for adoption are available on the organization's website and major on-line "petworking" sites. The organization's website receives an average of 1,455 visits per day. In the year ended june 30, 2015, the organization's outreach and education program reached 13,600 children and adults.

Community Stories

52 Stories from Volunteers, Donors & Supporters

1

Advisor

Rating: 5

5 stars! Greenhill is a great shelter with a caring staff and a caring director! The animals are well cared for and the cat room is state of the art. I can't rate this shelter high enough!

2

General Member of the Public

Rating: 5

I just adopted a cat from this shelter. It was a great experience. The people I met were very friendly. I wasn't sure what to expect, and was pleasantly surprised. Thank you!

2

Client Served

Rating: 5

I went to adopt a dog for my family. Everyone I met was very friendly and helpful. They exceeded my expectations.

3

Donor

Rating: 5

Excellent organization doing great work! They take good care of their guests and are a tremendous asset to the community. Unfortunately they are under attack by a local group of malcontents who spend all day on the Internet writing bad reviews and harassing staff and volunteers.

Review from Guidestar

2

General Member of the Public

Rating: 1

Continues to kill dogs that have been offered to be rescued by other organizations. Does not follow their own rules. Adopts dogs out from under you even though they knew you filled out an application and your drive was 45min away. Needs a overhaul on their staff!

Review from Guidestar

2

General Member of the Public

Rating: 1

Greenhill just killed another dog. Described by those that found him as happy it took little time in a small kennel with no exercise to give Sidney kennel stress. Like so many before he was put to death. Jaclyn Semple again indicated that no rescue had come forward. This was totally false. With adopters and rescues coming forth for many of the animals they put to death they use false information and secrecy to continue their ways. They often put themselves out as NO Kill. Their board of directors is unavailable and has no desire to check into information given them.

Review from Guidestar

Lynda22

Volunteer

Rating: 1

Something Is Wrong at Greenhill
Sydney could have been saved. Rescues were willing to provide care for this beautiful dog, but Jaclyn Rudebeck, Greenhill's operations manager, lied to me. She stated that there were no rescues interested, and there were! She wanted the dog dead, and she did just that. RIP Sydney!

Review from Guidestar

1

General Member of the Public

Rating: 1

Wish I could give a negative star rating. I would not recommend spending one dime at this location or ever taking an animal there. If your pet is scared and "aggressive". ( which is subject to interpretation by God knows who) they will kill it even if a qualified rescue begs them to allow a proper assessment and placement. Also please note they have removed the option of putting this on their Facebook page. There are many people appropriately offering to take Sydney but they ignored all offers and killed him anyway. We will not forget you Sydney! You were wanted and loved and had a safe place to go. Rest in peace beautiful boy. So sorry they failed you. It wasn't right and wasn't fair. We are all so heartsick.

Review from Guidestar

1

Volunteer

Rating: 1

This shelter hides behind their name!!!! We tried pulling a malamute and they euthanized knowing that the dog had a committed rescue and rehabiltaton commitment, All but Furgotten Rescue in Pa. We pleaded and begged them to not ethanize Sydney, but they did anyway. They said he was aggressive and we all know how they change when they are catch poled and thrown into a kennel..SCARED!!!! We cold have taken that dog and transoformed like we had on so many other occasions, but We are in Pa.....We evn set up transport for this dog!!!! NOW with that being said...WHY WHY WHY would you kill him????????????? A shelter you call yourselves???? NBELIEVABLE!!!!!!!!! Hopefully you get repaid to fullest....Ill pray everyday for that with all the lives that you take daily!!! TRUST US YO HAVENT HEARD THE LAST OF US!!!!!!!!!!!!!!!!!!

Review from Guidestar

Ari_

General Member of the Public

Rating: 1

wish I could give a negative star rating. I would not recommend spending one dime at this location or ever taking an animal there. If your pet is scared and "aggressive". ( which is subject to interpretation by God knows who) they will kill it even if a qualified rescue begs them to allow a proper assessment and placement. Also please note I have removed the option of putting this on their Facebook page. There are many people appropriately offering to take Sydney but day ignored all offers and killed him anyway. We will not forget you Sydney! You are wanted and loved and had a safe place to go. Rest in peace beautiful boy

Comments ( 1 )

profile

execdirector 09/01/2015

As an organization, our first and foremost goal is to provide safe shelter for animals in transition, and our vision is a community in which all companion animals have loving homes where they are treated with compassion and respect. We rarely euthanize animals and take that decision very seriously. The last several years, our shelter has had a 96% or better placement rate for dogs. Sydney, the dog you are referring to, was brought to our shelter as a stray. Upon arrival, he was unable to be vaccinated or physically examined because he displayed aggression towards our professional staff when they attempted to handle him. He was given time to settle in, but subsequently bit two staff members in two completely different situations. Both attacks were unpredictable and left multiple puncture wounds. A dog like Sydney that could not be safely handled or examined cannot be comfortably flown or driven to rescue, or taken to a veterinarian or groomer, or walked through a neighborhood, or exercised in a way that would enrich his life while also keeping the community safe. We are deeply saddened by Sydney’s outcome, but stand by the fact that for the safety of the community, and for Sydney’s quality of life, this was the best decision for him.

Review from Guidestar

1

Former staff

Rating: 1

Liars..killers. stealing taxmoney. No transparency..claim no kill..LoL

Review from Guidestar

1

Professional with expertise in this field

Rating: 2

Greenhill Humane Society is not what is generally thought of as a humane society. They do a very good job with the animals that they accept and find homes for. I have never found an instance of mistreatment or any of the other complaints people voiced here.

But it's important to know that Green Hill is an animal exchange program, not a Humane Society. Whether or not an animal can be received there depends on many factors, and it is more in fact like an exclusive school or a country club.

I was that the shelter one day when a man came in you had a pitbull in the car. The man explain to the front receptionist that he had to surrender the dog has his wife was quite ill and they could not take care of it anymore. This man had been waiting on baby pitbull wait list for a green hill and there were two people in front of him. The staff refused to take the dog to the only had five dogs total in the shelter!The man's wife was sick and it was imperative that he find a place to take this pitbull. First Avenue shelter would not take the dog as they only takes trays, Greenhill would not take it as it wasn't his turn on your list. I wonder what did happen to the dog. If you adopt from Green Hill that's great. They deserve support and help. But the sad fact is Eugene Oregon has no Humane Society, forget to use the nation tissue, there is no where that an animal needing protection can go. It is time that we in Eugene address this need and created a shelter that indeed will respond to the needs of animals, and not to the needs of people who potentially will adopty only accept animals that are owned, and only if the animals is proved to be a doctor, if they have room, and if the animal passes various tests. Green Hill is an animal Country Club, and is great at what it does. It is not a humane society in the sense of open the accepting animals in need. While I was there at one point a man brought in a pitbull that had been on there waiting list for some time. I understand that pitbulls are a problem for all shelters, and there must be included on the number of pitbulls and pitbull mixes that any shelters can accept. However at this particular time the shelter only had 5 dogs! Most of the cages were empty. The man's wife was

1 matilda

Client Served

Rating: 1

I went to Greenhill before I knew about local rescues, in the hopes that I would find a dog. I went to the shelter and found a young male what looked like Rottie-mix - he had that classic, big blockhead although he was mostly black. I thought he was beautiful. I took him to one of the yards to see how he was outside of his pen and we spent a long time together. I was interested in knowing more about his personality than what I could gather from just watching him run around so went to ask a staff person about him. She said they knew very little about him, that he'd come from a town about 50 miles away, and that he was not a Rottie-mix but rather a pitbull. I asked how he was with cats and other dogs and she told me they had no idea. The woman's attitude was rather negative; she seemed unhappy at having to talk to me. I became irritated because I felt that if she'd really wanted to help him be adopted, she'd be less negative and do more to answer my questions.
I voiced my displeasure at the goings-on on my way out and someone must have called somebody because I was intercepted by a woman who called herself a Supervisor. She offered to "cat-test" the dog in her office with a stuffed animal. I didn't think that made any sense at all so thanked her but left.
I took to Craigslist to vent, funnily enough, in the PETS section later that day and to my surprise, the dog's former owner contacted me. She knew his name - it was an odd name - and told me his history, including that he was half Rottweiler (she'd met his parents). She told me he'd run away too many times for them to want to keep him any longer. She told me he'd never seen a cat he hadn't chased. When I told her how he'd been billed at Greenhill, she was unhappy. I encouraged her to contact them to give them this history; she said she already had when she had surrendered him.
I contacted Greenhill's Director to lodge my complaint later that week and he emailed me back and wanted to know everything. He also told me that he would love it if I could become involved with them in improving the shelter. I said I'd be delighted. I never heard from him again.

Review from Guidestar

Previous Stories
7

Client Served

Rating: 1

I tried to adopt a dog from Greenhill and met w/ terrible customer service and an overall negative reaction to any of my questions about the dog. I was dismissed and disregarded. Upon leaving the premises, I registered my disapproval with how I was treated and suddenly a supervisor arrived and tried to placate me. My concerns were on several levels - they knew next to nothing about the dog and did not offer to cat-test him (the supervisor eventually did after my complaint,) and were generally rude and unhelpful. I asked questions about the dog's intake paperwork and was essentially dismissed with a "We don't know anything." They had the dog down as a pitbull mix but he looked more Rottie; I mentioned this and once again was dismissed. That's when I left. I posted my concerns on Craiglist and, funnily enough, the former owner of the dog contacted me through that forum. She told me she'd surrendered him to Greenhill because she didn't have a fenced yard & he kept getting out, and confirmed that he was no more a Pitbull mix than a poodle. She expressed both concern & frustration when I told her what his intake papers said and remarked that she knew both his mother & father and had told Greenhill staff what his genetic make-up was. She expressed concern that he had been labeled a pitbull mix, as they can be harder to adopt out. I ended up emailing the new (at the time) director, Cary, who expressed concern and apologized for the staff's behavior, and asked me if I'd like to become involved with helping Greenhill evolve. I said I would; he was going to contact me later on once he'd been in the position for a while. I never heard from him again. This wasn't the first negative experience I had w/ Greenhill, but it was my last - I have never been back.

1

Volunteer

Rating: 1

I volunteer at one of Greenhill's shelters. The are the most crooked group of workers I've ever met. They kill adoptable and treatable dogs and cats. They like to make up lies about why they killed them. They don't like the public to know about the killings. When dogs develop kennel stress behaviors and/or are going kennel crazy (but not dangerous) they put them on a "behavior hold" so that they cannot be adopted so that they continue to deteriorate further until the uncertified "trainer" Sandy decides to have them killed. Sandy is like Hitler in my mind. Her "behavior assessments" are highly flawed and they stress the dogs out. They test dogs for dog and cat aggression by putting a stuffed cat or dog infront of them to see what they do to it.
Usually if dogs are" mouthy" but don't bite, the dog won't make it out of the shelter alive. One dog was going to be killed for body slamming someone one time. The president of Greenhill lies more than any human being I've ever known. Greenhill puts an ENORMOUS amount of effort to try to hide all their dirty secrets. They go to such great lengths to try to keep a clean public image. How about if they just did the right thing, then they would have nothing to hide. They won't even release their records yet they are a public agency. How fishy is that. I personally don't even believe their euthenasia rate they claim... that can be tweaked. Greenhil doesn't like rescue groups to take their dogs, because whenever a rescue group gets the dog they then state how the dog is nothing like what Sandy said they were like, making Greenhill look incompetent, which they are. It is documented that the vet Dr. Schroder has neglected suffering animals. Including a cat with a damaged eye who sat in the back room for weeks without treatment or medication before getting rescued. There is documented proof of them lieing to potential adopters of a dog in order to scare them away.
Staff at Greenhill shelters use emotional blackmail on their volunteers: If dirty secrets are let out by volunteers there are consequences and it affects the dogs.

1 Robyn15

Volunteer

Rating: 1

First off Greenhill is under contract with Lane county to run First Ave. County shelter. They have totally ignored the rules..almost all of them especially transparency! They're unreasonable to ask volunteers to do all that they do, but they're to cheap to hire people. Employees are nasty to customers, probably due to their Director asking them to lie and they're blackmailed. Training volunteers how to handle dogs is ridiculous. They require you to take 5 hours of training on how to walk a dog but volunteers are constantly rewarding dogs for bad behavior. They fire and ban anyone that tries to save an adoptable animal. Rescues refuse to work with them. Volunteers leave because they're depressed seeing so many adoptable pets being killed. ..And they have the nerve to blame all this on a group that spends hours rescuing and cleaning up their mess.
I could go on for days but I get depressed.

Review from Guidestar

4

Volunteer

Rating: 5

I have volunteered with 3 animal welfare organizations in Eugene, and Greenhill far exceeds my expectations. I have found the staff and volunteers to all care deeply about the animals in their care.

I also have had the pleasure of adopting an animal from Greenhill, and was impressed with the thoroughness of the process. This is another way they insure the best outcomes for their animals.

It is unfortunate that some people use their time by trying to discredit Greenhill by using half-truths and incomplete, subjective statements. If they truly cared about animals, why not use their time and resources to make the whole animal welfare system better in a positive way?

4 Veryprettywoman

Volunteer

Rating: 1

Organization is very concerned about information getting out to the public. I felt like I had a gag order. Also was micromanaged in regards to statements. Was asked to run everything by management before I said anything publicly. To me that was a red flag.

Believe there's no clear lines of Business protocol between the nonprofit shelter, Greenhill, and the public shelter, First Avenue, they began to manage in July 2012. Not able to find reports on exactly where the $500,000 tax payer money is spent. As a former business manager and bookeeper, this type of reports are simple and I'm not sure why it's so difficult to sort through the mishmash.

Witnesses told me that the Greenhill will take resources from the First Avenue Public Shelter and use them up at the private (main Greenhill shelter). I know the donation button, that appears to be for the stray:neglected animals at the public actually goes to Greenhill general fund. Donations for First Ave may go to Greenhill unless you clearly specify that you want the funds to go to the public animal shelter First Avenue only. And even then there is no assurance the Public Shelter will get the funding.

The stray, neglected, confiscated animals receive less care and behavior modification training then do the animals up at the main Greenhill site which are mostly owner surrendered animals.

There's not enough transparency and they continue to violate the contract for the public shelter on many levels including not notifying the public of animals that are Redalert or on the euthanasia list. Secretly Euthanizing animals who appeared to be suffering from Kennel stress, or animals who have been at the public shelter along time and don't appear to be have adoption option vs truly dangerous of which there have been a few.

In addition, reputable animal rescue groups are repeatedly turned away. Many groups locally still try to work to save the dogs, but dread having to go through all the hoops that Greenhillreq requires. Policy, procedure and rules for adoption a rescue seem to change on a daily basis. Just depends on who's in charge.

Sadly my great hope for Greenhill managers to treat our public animal shelter (formerly No Kill Shelter) is been extremely disappointing. Transition for their takeover was very rough animals were neglected and not treated for medical conditions. Seems as though animals at public shelter are still being euthanized for medical issues when simple medical treatment would suffice...including things like ear infections if the animal is harder to manage when being treated with medication. Greenhill will NOT commit to the No Kill Philosopy despite it being shown, time and time again, that is an extremely cost-effective way to run a shelter. It's a win for the shelter, and win for the animals.

Appears to be advisarial relationship between Greenhill, first Avenue shelter and the no kill community.
I watch both sides and the energy that they put forth against each other, I wonder why that energy can't be put towards saving more animals and cooperating. I know many volunteers have dropped off the roster in favor of no kill… And that just means there is less people to care for the animals. Seems to me that Shelter management should be doing things to keep volunteers instead of chase them away.

I don't know what the solution is is currently Greenhill is under contract and that won't expire until July 2014. I am not aware of another group or organization willing to take over the plight of the public animal shelter First Avenue. I certainly think that First Avenue Shelter, the public dog pound, could be run much more effectively and much more humanely

It is a very sad situation for all of Lane county and their stray, neglected, or confiscated animals. In the end it seems the animals are paying a very heavy price.

Review from Guidestar

2

General Member of the Public

Rating: 1

I am so sick over all the stories I see on Facebook about the INhumane treatment of animals at Greenhill. Not just INhumane treatment but actual mistreatment or lack of needed treatment. Greenhill looks for reasons to kill the dogs in their care, they even test dog/cat and dog/human compatibility and safety by giving dogs stuffed animals. Greenhill turns down rescue groups that want to save a dog then if the rescue complains at all Greenhill just bans them completely by revoking their pulling privileges. What a disgraceful organization that is entrusted by the public to take care of the animals. Taxpayer dollars going to waste and used for killing. Furthermore, contrary to claims in some reviews, there is NO proof of a 90% live release rate because Greenhill is NOT transparent and they have no accountability. They refuse to release any information to back their claim of 90%

Review from Guidestar

2 Lori94

Client Served

Rating: 1

I tried to get help for a stray cat that was harassing my cat and the only help the could off was ask me if the cat ate any of my cats food. I said yes it came into my house & hurt my cat & ate her food. They said well it's your problem now. I was appalled & asked what I can do. They told me I have to keep it or I need to find a home for it. Really?! They where no help at all. I felt brushed off. I did find a home but it took awhile. My cat was traumatized & afraid to go anywhere in our home.

Review from Guidestar

4 Tamara B.

General Member of the Public

Rating: 1

If I could give this "shelter" less than one star I would. Greenhill tests dogs for "aggression" by throwing keys in their kennel and "testing" by seeing if the dog tears up either a dog or cat shaped stuffed animal. If the dog acts like a normal dog and plays with or tears up the cat shaped stuffed animal, Greenhill says that dog is cat aggressive. This is pure nonsense and many dogs have been labeled using this ridiculous method, that is not supported by any sane professional. Since being called on this asinine practice, Greenhill denies they do this. However, we have community members who are willing to testify this is what they were told. Volunteers know this as well. It is bizarre, unprofessional and downright deadly for the animals in Greenhill's "care"

Greenhill has stated that if the community that supports them calls in concerned about an animal, they deem that harassment. They want your money, but do not want to be bothered by questions, or be transparent or accountable.

No doubt there will be posts on here by Greenhill claiming that those who support No Kill Lane County are crazy, but we aren't the ones testing for aggression by seeing if a dog plays with a stuffed animal, are we? There are heinous abuses that go on behind the scenes at Greenhill and we can prove it.

Greenhill's Executive Director and his girlfriend the Ops Manager have been caught in lie after lie after lie, and we can prove that too! (Conflict of interest and a blatant violation of Greenhill's own policies)

www.facebook.com/NoKillLaneCounty




Review from Guidestar

4

Professional with expertise in this field

Rating: 5

Greenhill Humane Society and 1st Avenue Shelter are life-saving shelters. Over the past five years they have saved more than 90% of the animals in their care. The animals they could not save were irredeemably suffering or dangerous to humans with poor prognosis of rehabilitation. Animals are never euthanized due to lack of space or time limitation. Per the no-kill movement, success within a community is measured by achieving a 90% live-release rate. Greenhill has surpassed that goal. Animals at both shelters are well cared for, and staff and volunteers are friendly and knowledgeable.

4

General Member of the Public

Rating: 1

Greenhill records indicate that treatment is withheld from some animals by their veterinarian. When this information with documentation went to the Director, and the Board, it was ignored. This is a serious breach of their own policies, and a violation of Oregon Statute. See this documentation and other issues at www.NoKillLaneCounty.org.

Review from Guidestar

3

Volunteer

Rating: 5

I am honored to say that I have been a foster parent for cats at the Greenhill Humane Society for a little more than 2 years. During that time, I have gotten to know many members of the Greenhill staff. I have also had the pleasure of caring for several cats that have been exposed to Feline Leukemia. Normally, these cats would have to be "put down", even though they test negetive for this disease. However, Greenhill finds these cats foster homes for a 3 month quarantine period. During this time, the cats are given a monthly blood test and other care. If the cats test negative for the Feline Leukemia at the end of the quarantine period, they are then put up for adoption. In my case, all of my foster cats have passed their quarantine period and have been quickly and successfully adopted. I can testify that all of the staff members at the Greenhill Humane Society always put the best interests of their animal charges ahead of all else. I can honestly say that "at the Greenhill Humane Society, ...... WE CARE!"

2

Volunteer

Rating: 5

I am so impressed with the absolute dedication by all the people involved with Greenhill Humane Society, both staff and volunteers, toward bettering the welfare of homeless dogs, cats and small animals. As for my personal experience as a volunteer at Greenhill, I have always been treated with great warmth and appreciation for my help.

2

Volunteer

Rating: 5

The staff is a wonderful, caring group that is determined to help people find the perfect pet for them. They won't stop until every pet that comes in through the door has a loving home. They helped me find my two fantastic cats.

2

Volunteer

Rating: 5

Greenhill Humane Society, in Eugene, Oregon, is great non-profit humane organization providing shelter, fostering, adoption, and neuter-spaying services. We have had the great pleasure with working with the highly committed staff of both employees and volunteers when we foster kittens until they are ready to be put up for adoption. We can not overstate our appreciation and admiration for the kind, humane, and compassionate services Greenhill provides for our local community and the animals they rescue and provide loving homes for.

2

Donor

Rating: 4

Greenhill does so much with so little. The website is easy to navigate, so lots of people get engaged and stay connected. Their events are fun for 4-leggeds and their 2-leggeds.

2

Volunteer

Rating: 5

Upon first volunteering at Greenhill Humane Society, I was suprised by the love of animals that drove each employee and volunteer. Everyone was filled with this intense care for the lives of the animals that was really inspiring. Greenhill is a great place, and it leaves a great impression on me every time I leave it!

2

Volunteer

Rating: 5

Greenhill Humane Society is a wonderful nonprofit organization. They help many animals find good homes. They also help to stop animal overpopulation by spaying and neutering all of their animals. What I have said about Greenhill may sound like any ordinary humane society, but Greenhill is no ordinary humane society. All of the animals there are very happy. Greenhill's staff and volunteers are very friendly and helpful. I think Greenhill is a great humane society. If you are looking for a new pet, come to Greenhill and see why it is a truly wonderful organization.

2

Volunteer

Rating: 5

I was so surprised by how much Greenhill does. In addition to people who come to adopt pets, there are so many phone calls and people with questions about how to help their animals. Everyone at the shelter really cares about the animals and the people who call or come in with questions.

2

Board Member

Rating: 5

I have always been an animal lover but couldn't always donate as much financially as I would've liked. I see being a Board Member as another way to contribute. While I've always heard great things about Greenhill, never could I have imagined how wonderfully managed this facility would be. Everyone involved (staff, volunteers, board members, etc.) is top notch. I couldn't imagine a better non-profit to be a part of. Greenhill provides such a valuable community service and they do it incredibly. Kudos to Greenhill!

2

Volunteer

Rating: 5

I began fostering for Greenhill in 2004. The goal is to save lives and to match animal to adopting parent or parents. I have had extensive contact with the category staff and somewhat less contact with the veterinarian. Everyone is knowledgeable and committed to the health and welfare of the animal, and staff are visibly upset at those infrequent times when the cat has to be euthanized because the cat tested positive for feline leukemia (for examples). I fostered one cat that was in the late stages of kidney failure. The staff allowed me to continue fostering him as long as possible, and then provided a quick and peaceful end to his life when the time came. For the 6 or so months the cat was in my care, Greenhill provided veterinary services and medicines, even though they knew the cat would never be adopted and that he would eventually be euthanized. I have also cared for an amputee (who was happily adopted) plus a cat that was so afraid of humans that he hid from me for the first 4 weeks he was in my care (and has since been adopted!). In both cases, Greenhill provided all of the medical care and provided all of the medical supplies required. I only had to provide the housing and food (although Greenhill will provide special foods as needed). Recently I have begun fostering cats that come from domestic-violence homes. This is an invaluable service to the community, one I very much like participating in. Foster parents are encouraged to observe and report any problems the animal seems to have as soon as possible, and are given 24/7 access to staff, including the staff veterinarian. The back-up provided to a foster parent is tremendous. Greenhill is 100 percent supported by community donations. This alone makes it clear how much the community values its contributions. It has been in operation since 1944, and, during the time I have been working with Greenhill, it has continued to look for ways to enhance its services and to do as much as it can for the animals that come into its care.

1

Volunteer

Rating: 5

Nine years ago, we adopted a kitten from Greenhill. The adoption process was straightforward and easy. Since that time, we have fostered about 40 cats and kittens for them and have been consistently impressed with the professional, caring manner that they have with the animals. We have cared for many ill animals who required various levels of medical care, including a cat who required a hind leg amputation when he was brought in after a car accident, kittens with respiratory illnesses, and shy cats that need extra socialization. People often bring in animals that have not been well cared for. My experience is that they go out of their way to care for and eventually adopt out the animals who come their way. To the end of saving as many animals as possible they even have programs that take care of animals belonging to victims of domestic violence until the person can take their animal back and have exchange programs that take in animals from other shelters who may be in danger of being put down due to the length of time they have been at the facility. I would never hesitate adopting from them, knowing they've done everything in their power to put animals onto the adoption floor that are healthy and socialized, ready to be loving (and beloved) members of a new family.

1

General Member of the Public

Rating: 5

Three months ago, our family dog of 14 years passed away. We came to Greenhill to find another dog. The people that we met there were so understanding and spent a lot of time with us and answered all of our questions. We found a perfect dog - just a few years old, that was given up because the family that he lived with had to move to find work. We are so happy to have him in our family, and thank Greenhill for being there.

1

Volunteer

Rating: 5

Greenhill is a great place for homeless animals and the people do so much to help from medical treatment to spending time with shy animals. They have so many volunteers. It's great to see people helping animals.

6

Volunteer

Rating: 1

This organization's so-called adoption percentages are totally bogus because they are a very limited intake facility. High adoption percentages are very easy when a facility is limited intake. I don't doubt that the animals that are there and make it to the adoption floor are well cared for. However, atrocities continue to happen "behind the scenes" - they of course, do not want the public to know about this aspect. They are decidedly NOT No-Kill, although they say they are. No Kill shelters don't kill healthy animals.

Review from Guidestar

1

Volunteer

Rating: 5

I have adopted both a cat, and a dog from Greenhill Humane. Both animals were well cared for during their stay at the shelter, and came home to me healthy and well adjusted. This is due to the caring and well trained staff and volunteers. Greenhill has over 200 volunteers who come because they care. The environment is friendly, warm, and open. I have fostered kittens through Greenhill. My training was thorough and the screening program carefully executed. Greenhill does a tremendous job of getting the word out to the community that we need to adopt, not breed. I think they are a leader within our community.

1

Volunteer

Rating: 5

I've ben a volunteer with Greenhill for four years now and have adopted a dog from them. They have done many things in the past few years to improve adoption experiences for both the animals and their humans, including hiring a full-time shelter medicine veterinarian, creating quiet rooms for both adopting and surrendering animals, expanding the foster program and increasing the amount of training and therapy for animals with mild to moderate behavior issues. They now have the Mend-A-Friend program to treat animals with more extensive medical needs. The staff and volunteers at GH work very hard at jobs that are sometimes difficult and are so deserving of our community's support, both emotional and financial.

1

Board Member

Rating: 5

As a member of the community I dream of a world where all companion animals have a loving, safe home and where pet over-population is prevented through spay/neuter. As an individual I used to wonder - how can I contribute to making this a reality? I adopted from Greenhill and became a volunteer board member because I saw that Greenhill staff, volunteers, and supporters are a collective group working to achieve this vision. I continue to support Greenhill because I believe they are succeeding in making a difference!

1

Board Member

Rating: 5

Greenhill Humane Society is a fantastic organization that works tirelessly to improve the lives of animals in Lane County. On noting but dedication and effort, Greenhill has been able to put animals first and improve the lives of many cats, dogs, and other small animals in the area. Even when the economy is down, Greenhill has found a way to keep its adoption rate high and provide great on-site care for the shelter animals still looking for their forever home.

1

Board Member

Rating: 5

Greenhill Humane is an organization that has quietly lead a change in our community to improve the welfare of our companion and outdoor animals. It is all about the animals, whether in Greenhill's care or elsewhere, for the staff at GHS. Keep up the good work!

1

Board Member

Rating: 5

Greenhill is a fantastic organization, which is why I adopted my dog, Simon, from the shelter nearly 4 years ago. Since that time, I've joined the board and volunteer LOTS of my time to this wonderful organization. They are dedicated to increasing spay/neuter rates in the area, helping to reduce animal overpopulation in the area. They have hired a full-time staff vet, who serves as an invaluable resource to Greenhill shelter animals as well as the animal welfare community in general. They have incredibly high "live release rates," meaning nearly all of the animals who come through the shelter find homes. They are organized and always striving to improve. I am proud to serve on the board of this fantastic organization.

1

Board Member

Rating: 5

As a board member and volunteer with Greenhill for the last several years, I have seen first hand the committment Greenhill's staff and its voluteers have to serving this community and its animals. Greenhill is constantly striving to improve itself and have a greater positive impact on animal welfare in the community.

1

Board Member

Rating: 5

As a Board Member, I see the hard work that goes on behind the scenes to make the most of the budget and continue to improve the organization, and I have been continually impressed with the passion for animal welfare shown by everyone involved. The staff and volunteers at Greenhill are incredibly dedicated to making the lives of the animals in their care as pleasant as possible before they find their forever homes. Greenhill's administration is committed to expanding and improving its services by improving medical care and updating their facilities when their budget allows to better serve the animals. Greenhill's management works very hard to try to coordinate services with other animal care organizations in our region to care for the animal population as efficiently and effectively as possible. They also frequently take animals in from "high kill" shelters - even as far away as Los Angeles, to save the animals from being euthanized. Greenhill is generally regarded as a fantastic asset to Lane County. I am proud to represent Greenhill in our community and I love all the positive feedback I hear when I mention the shelter. Unfortunately, there are some people with serious misconceptions about Greenhill, who are committed to trying to damage its reputation. This negativity helps no one - least of all the animals we are trying to save. I encourage anyone interested in Greenhill to visit the shelter and see its great work firsthand!

1

Volunteer

Rating: 5

Greenhill is great! I love helping the animals, and I love all of the people I meet at greenhill. Sometimes the job of cleaning isn't the most fun, but it's a great cause!

1

Volunteer

Rating: 5

I volunteer at Greenhill. It's a great place with great people and wonderful animals. I moved here recently and started to volunteer with Greenhill about a year ago. They really do a lot for the animals in their care. Everyone I've met there cares so much, and the volunteers are really involved in helping. I feel so appreciated, and that I am making a difference.

6

General Member of the Public

Rating: 1

Greenhill receives the majority of the support given to animal non-profits in Lane County. However, as newer, smaller organizations are formed, GHS demonstrates their intent to maintain this dominance by co-opting the upstart, more progressive 501 (c)(3)'s. For instance, the Shelter Animal Resource Alliance (S.A.R.A.) was formed to rescue doomed dogs from the county animal control in 2001. After observing the success of this program for a few years, Greenhill saw it as a way to improve their own statistics and convinced LCAS to give the program to them. For 30 years Greenhill was uninterested in spaying and neutering--they had to be persuaded by local advocates to even do their own animals before adoption. Now, after noticing that there seems to be no backlash from the local vets concerning the Willamette Animal Guild's spay clinic, they have decided to open their own in-house clinic to the public. Ironically, they recently received a sizable grant to TNR feral cats although they have an active feral kill program. As the No-Kill movement progresses in Lane County, the front desk volunteers tell callers that Greenhill is a no-kill facility. It is NOT. Policy is dictated not by the charming and diverting new director, but by the ladies in the back with the blue needles. Greenhill's latest tactic is to persuade the local PetSmart store to let them take over the cat adoption room there, displacing a program that has been run by West Coast Dog and Cat Rescue for at least 3 years, despite the fact that the room was conveniently empty and available way before WCDC took it on. So often it's heard, "Why can't we all get along for the sake of the animals?" Greenhill is not there for the sake of the animals. Greenhill is there for the sake of Greenhill. Why cooperate when they can co-opt? Then there's no need to share the glory OR the funding.

1

General Member of the Public

Rating: 5

I came to Greenhill with a friend of mine to help her adopt a cat. I had never been to the shelter before and really didn't know what to expect. I was really impressed. The cats have the most wonderful space with toys and things to climb on. There were a number of people there to help us make a choice. They knew all of the cats and their personalities, and everyone was so friendly and took the time to talk to us.

1

Client Served

Rating: 5

I just adopted a dog from Greenhill. It was a great experience, thank you! The staff spent a lot of time with me and answered all of my questions. It seemed like the dogs were all very well taken care of, and the staff knew all about each one.

1

Volunteer

Rating: 5

I have been a volunteer at Greenhill for the past two years, and find it a really incredible organization. I read the previous posts and really don't understand what those people are talking about - perhaps they should visit the organization again as it sounds as though it has been years since their negative experience. What I am really impressed about is how much they care about the animals and the volunteers. The staff are friendly and really pay attention to the animals' needs. As a volunteer, I really feel that I am part of the team making life better for homeless animals and helping to find them homes. It is extremely rewarding. If I had one thing to change, I hope that someday they can build a new dog kennel. The cats have a beautiful large open space in which they live, not in small cages like other shelters, but the dogs still have an old concrete brick kennel. Perhaps someday they will be able to raise enough money to build a new kennel.

4

Volunteer

Rating: 1

As a former volunteer at Greenhill, I would urge donors to look elsewhere when giving away money. For too long, Greenhill (or Greenkill, as they are known is some of the local animal rescue circles) has skated on their so-called "good reputation". Their reputation, in fact, was why I had chosen the shelter at which to volunteer in the first place. What I found was that reputation was undeserved. During the several months that I volunteered there, I was appalled at much of what I saw: there were dogs who, week after week, continued to lose weight due to the stress of being in the kennel. Of course, I understand that kennel stress is a fact of life at a shelter, but the math is simple: more calories in will balance the higher calorie burn of a stressed dog. It didn't seem that anyone there was doing the math, though. Each week that I would show up to walk dogs, the dogs (and one in particular) were skinnier and skinnier. I do not exaggerate when I say that the one was completely emaciated, to the point that each and every rib and vertebra could be counted, and his face was completely sunken in. It got to the point where some of the volunteer dog walkers were sneaking extra food to these dogs in an effort to prevent them from starving to death. Thankfully, both of those dogs were finally adopted before they perished. I also often would come in to find a favorite dog euthanized for suspect reasons and can even recall four month old puppies being euthanized. The reason? Food aggression. Guarding food is a natural survival tendency in a dog that young and is not generally difficult to correct. All too often, it seemed (in my estimation)the first reaction to a dog with problems was to euthanize. During my stint at GH, volunteers who expressed concern over the number of euthanasias and the reasons for the decision were placated, intimidated, or told outright that their services were no longer needed. I was even threatened once by Katie Dyer when I expressed my own concerns to, essentially, keep my mouth shut if I know what's good for me. Eventually, though I felt like I was abandoning the animals, I had to cease volunteering there in an effort to preserve my own sanity and self-respect. Since then, I have been working with another local organization who makes every effort to rehabilitate dogs who have nowhere else to go, and we have been very successful and operate on a budget of about 1% of what Greenhill takes in. Lastly, there is absolutely no reason at all why a very choosy and relatively well-funded closed admission shelter such as Greenhill should not be a no-kill organization. With the resources they have and the ability to pick and choose amongst the most adoptable of animals, it's stunning that they have any euthanasias at all.