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Greenhill Humane Society

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Nonprofit Overview

Causes: Animal Protection & Welfare, Animals

Mission: Greenhill Humane Society, SPCA will provide safe shelter for animals in transition, serve as advocates for animals and their people, work to end animal overpopulation and educate the public about compassion and responsibility towards all animals.

Results: From June 09 - July 10, Greenhill Humane Society achieved an 86.3% save rate for cats and an even higher rate for dogs, at 99.6%.  Greenhill found homes for 746 dogs and 956 cats during this same period.  In addition to receiving animals from individuals, Greenhill receives animals from other shelters in their Interagency Transfer Program giving them a second chance at finding a loving home when time and resources have run out at their shelter. Spay/Neuter Services - During the year ended June 30, 2010, Greenhill performed 3,402 surgeries in their regular clinic and 586 surgeries through the trap-neuter-release program. Volunteer & Foster Programs - Greenhill Humane Society has approximately 225 active volunteers and 100 active foster families.  Volunteers and foster families help in the daily care, training, socializing, and rehabilitation of animals brought to the shelter.  The volunteer and foster program works with schools, community service programs, and the general public to help promote humane education through hands-on animal welfare experience.

Target demographics: We shelter homeless companion animals and work to prevent homeless pet over-population through free and low-cost targeted spay/neuter.

Direct beneficiaries per year: Nearly 2,000 animals per year.

Geographic areas served: Oregon

Programs: Sheltering and adoptions - during the year ended june 30, 2015, greenhill humane society spca, operated two animal shelters in eugene, oregon and cared for 3,010 animals in its sheltering, return to owner, adoption and transfer program. During the year ended june 30, 2015, the organization cared for 1,362 cats, 1,560 dogs and 88 other animals. The organization continues to maintain one of the highest live release rates in the country. The organization saved 97% of the dogs that came to the shelters, 88% of the cats, and 92% of the other animals. Overall, the organization's live release rate for the year ended june 30, 2015 is 92%. Continued - see schedule o continued from statement of program services accomplishments the organization runs the second chance program which receives animals from other shelters and animal welfare agencies in oregon and california, giving them a second chance at finding a loving home when the time and resources have run out at their shelter. During the year ended june 30, 2015, 377 animals were cared for through this program. Greenhill humane society, spca has approximately 348 active volunteers and 110 active foster families per month. During the year ended june 30, 2015, approximately 1,100 volunteers contributed 38,377 hours. Volunteers and foster families help in the daily care, training, socializing and rehabilitation of animals brought to the shelter. The volunteer and foster program works with schools, community service programs and the general public to help promote humane education through hands-on animal welfare experience.

spay/neuter services - the organization provides spay/neuter services, a medical clinic, behavior training, and a trap/neuter/return program. All of the animals at the organization are provided with medical care and an environment that includes behavior training and exercise programs. During the year ended june 30, 2015, the organization performed 2,350 spay/neuter surgeries and 395 other essential surgeries in their medical clinic. Trap/neuter/return program (tnr) provides free spay/neuter surgeries for free-roaming cats within lane county. During the year ended june 30, 2015, the organization performed 961 free spay/neuter surgeries through this program.

humane education and community outreach - educating the community and promoting the animals and programs of greenhill humane society, spca is crucial to helping achieve the vision of finding loving homes for all animals. The organization reaches out to schools and other groups to educate about the importance of responsible pet ownership and the humane treatment of animals. The organization participates in off-site adoption and awareness events, and photos and descriptions of animals available for adoption are available on the organization's website and major on-line "petworking" sites. The organization's website receives an average of 1,455 visits per day. In the year ended june 30, 2015, the organization's outreach and education program reached 13,600 children and adults.

Community Stories

52 Stories from Volunteers, Donors & Supporters

1

Advisor

Rating: 5

5 stars! Greenhill is a great shelter with a caring staff and a caring director! The animals are well cared for and the cat room is state of the art. I can't rate this shelter high enough!

2

General Member of the Public

Rating: 5

I just adopted a cat from this shelter. It was a great experience. The people I met were very friendly. I wasn't sure what to expect, and was pleasantly surprised. Thank you!

2

Client Served

Rating: 5

I went to adopt a dog for my family. Everyone I met was very friendly and helpful. They exceeded my expectations.

3

Donor

Rating: 5

Excellent organization doing great work! They take good care of their guests and are a tremendous asset to the community. Unfortunately they are under attack by a local group of malcontents who spend all day on the Internet writing bad reviews and harassing staff and volunteers.

Review from Guidestar

2

General Member of the Public

Rating: 1

Continues to kill dogs that have been offered to be rescued by other organizations. Does not follow their own rules. Adopts dogs out from under you even though they knew you filled out an application and your drive was 45min away. Needs a overhaul on their staff!

Review from Guidestar

1

General Member of the Public

Rating: 1

Greenhill just killed another dog. Described by those that found him as happy it took little time in a small kennel with no exercise to give Sidney kennel stress. Like so many before he was put to death. Jaclyn Semple again indicated that no rescue had come forward. This was totally false. With adopters and rescues coming forth for many of the animals they put to death they use false information and secrecy to continue their ways. They often put themselves out as NO Kill. Their board of directors is unavailable and has no desire to check into information given them.

Review from Guidestar

Lynda22

Volunteer

Rating: 1

Something Is Wrong at Greenhill
Sydney could have been saved. Rescues were willing to provide care for this beautiful dog, but Jaclyn Rudebeck, Greenhill's operations manager, lied to me. She stated that there were no rescues interested, and there were! She wanted the dog dead, and she did just that. RIP Sydney!

Review from Guidestar

1

General Member of the Public

Rating: 1

Wish I could give a negative star rating. I would not recommend spending one dime at this location or ever taking an animal there. If your pet is scared and "aggressive". ( which is subject to interpretation by God knows who) they will kill it even if a qualified rescue begs them to allow a proper assessment and placement. Also please note they have removed the option of putting this on their Facebook page. There are many people appropriately offering to take Sydney but they ignored all offers and killed him anyway. We will not forget you Sydney! You were wanted and loved and had a safe place to go. Rest in peace beautiful boy. So sorry they failed you. It wasn't right and wasn't fair. We are all so heartsick.

Review from Guidestar

1

Volunteer

Rating: 1

This shelter hides behind their name!!!! We tried pulling a malamute and they euthanized knowing that the dog had a committed rescue and rehabiltaton commitment, All but Furgotten Rescue in Pa. We pleaded and begged them to not ethanize Sydney, but they did anyway. They said he was aggressive and we all know how they change when they are catch poled and thrown into a kennel..SCARED!!!! We cold have taken that dog and transoformed like we had on so many other occasions, but We are in Pa.....We evn set up transport for this dog!!!! NOW with that being said...WHY WHY WHY would you kill him????????????? A shelter you call yourselves???? NBELIEVABLE!!!!!!!!! Hopefully you get repaid to fullest....Ill pray everyday for that with all the lives that you take daily!!! TRUST US YO HAVENT HEARD THE LAST OF US!!!!!!!!!!!!!!!!!!

Review from Guidestar

Ari_

General Member of the Public

Rating: 1

wish I could give a negative star rating. I would not recommend spending one dime at this location or ever taking an animal there. If your pet is scared and "aggressive". ( which is subject to interpretation by God knows who) they will kill it even if a qualified rescue begs them to allow a proper assessment and placement. Also please note I have removed the option of putting this on their Facebook page. There are many people appropriately offering to take Sydney but day ignored all offers and killed him anyway. We will not forget you Sydney! You are wanted and loved and had a safe place to go. Rest in peace beautiful boy

Comments ( 1 )

profile

execdirector 09/01/2015

As an organization, our first and foremost goal is to provide safe shelter for animals in transition, and our vision is a community in which all companion animals have loving homes where they are treated with compassion and respect. We rarely euthanize animals and take that decision very seriously. The last several years, our shelter has had a 96% or better placement rate for dogs. Sydney, the dog you are referring to, was brought to our shelter as a stray. Upon arrival, he was unable to be vaccinated or physically examined because he displayed aggression towards our professional staff when they attempted to handle him. He was given time to settle in, but subsequently bit two staff members in two completely different situations. Both attacks were unpredictable and left multiple puncture wounds. A dog like Sydney that could not be safely handled or examined cannot be comfortably flown or driven to rescue, or taken to a veterinarian or groomer, or walked through a neighborhood, or exercised in a way that would enrich his life while also keeping the community safe. We are deeply saddened by Sydney’s outcome, but stand by the fact that for the safety of the community, and for Sydney’s quality of life, this was the best decision for him.

Review from Guidestar

1

Former staff

Rating: 1

Liars..killers. stealing taxmoney. No transparency..claim no kill..LoL

Review from Guidestar

1

Professional with expertise in this field

Rating: 2

Greenhill Humane Society is not what is generally thought of as a humane society. They do a very good job with the animals that they accept and find homes for. I have never found an instance of mistreatment or any of the other complaints people voiced here.

But it's important to know that Green Hill is an animal exchange program, not a Humane Society. Whether or not an animal can be received there depends on many factors, and it is more in fact like an exclusive school or a country club.

I was that the shelter one day when a man came in you had a pitbull in the car. The man explain to the front receptionist that he had to surrender the dog has his wife was quite ill and they could not take care of it anymore. This man had been waiting on baby pitbull wait list for a green hill and there were two people in front of him. The staff refused to take the dog to the only had five dogs total in the shelter!The man's wife was sick and it was imperative that he find a place to take this pitbull. First Avenue shelter would not take the dog as they only takes trays, Greenhill would not take it as it wasn't his turn on your list. I wonder what did happen to the dog. If you adopt from Green Hill that's great. They deserve support and help. But the sad fact is Eugene Oregon has no Humane Society, forget to use the nation tissue, there is no where that an animal needing protection can go. It is time that we in Eugene address this need and created a shelter that indeed will respond to the needs of animals, and not to the needs of people who potentially will adopty only accept animals that are owned, and only if the animals is proved to be a doctor, if they have room, and if the animal passes various tests. Green Hill is an animal Country Club, and is great at what it does. It is not a humane society in the sense of open the accepting animals in need. While I was there at one point a man brought in a pitbull that had been on there waiting list for some time. I understand that pitbulls are a problem for all shelters, and there must be included on the number of pitbulls and pitbull mixes that any shelters can accept. However at this particular time the shelter only had 5 dogs! Most of the cages were empty. The man's wife was

1 matilda

Client Served

Rating: 1

I went to Greenhill before I knew about local rescues, in the hopes that I would find a dog. I went to the shelter and found a young male what looked like Rottie-mix - he had that classic, big blockhead although he was mostly black. I thought he was beautiful. I took him to one of the yards to see how he was outside of his pen and we spent a long time together. I was interested in knowing more about his personality than what I could gather from just watching him run around so went to ask a staff person about him. She said they knew very little about him, that he'd come from a town about 50 miles away, and that he was not a Rottie-mix but rather a pitbull. I asked how he was with cats and other dogs and she told me they had no idea. The woman's attitude was rather negative; she seemed unhappy at having to talk to me. I became irritated because I felt that if she'd really wanted to help him be adopted, she'd be less negative and do more to answer my questions.
I voiced my displeasure at the goings-on on my way out and someone must have called somebody because I was intercepted by a woman who called herself a Supervisor. She offered to "cat-test" the dog in her office with a stuffed animal. I didn't think that made any sense at all so thanked her but left.
I took to Craigslist to vent, funnily enough, in the PETS section later that day and to my surprise, the dog's former owner contacted me. She knew his name - it was an odd name - and told me his history, including that he was half Rottweiler (she'd met his parents). She told me he'd run away too many times for them to want to keep him any longer. She told me he'd never seen a cat he hadn't chased. When I told her how he'd been billed at Greenhill, she was unhappy. I encouraged her to contact them to give them this history; she said she already had when she had surrendered him.
I contacted Greenhill's Director to lodge my complaint later that week and he emailed me back and wanted to know everything. He also told me that he would love it if I could become involved with them in improving the shelter. I said I'd be delighted. I never heard from him again.

Review from Guidestar

Previous Stories
7

Client Served

Rating: 1

I tried to adopt a dog from Greenhill and met w/ terrible customer service and an overall negative reaction to any of my questions about the dog. I was dismissed and disregarded. Upon leaving the premises, I registered my disapproval with how I was treated and suddenly a supervisor arrived and tried to placate me. My concerns were on several levels - they knew next to nothing about the dog and did not offer to cat-test him (the supervisor eventually did after my complaint,) and were generally rude and unhelpful. I asked questions about the dog's intake paperwork and was essentially dismissed with a "We don't know anything." They had the dog down as a pitbull mix but he looked more Rottie; I mentioned this and once again was dismissed. That's when I left. I posted my concerns on Craiglist and, funnily enough, the former owner of the dog contacted me through that forum. She told me she'd surrendered him to Greenhill because she didn't have a fenced yard & he kept getting out, and confirmed that he was no more a Pitbull mix than a poodle. She expressed both concern & frustration when I told her what his intake papers said and remarked that she knew both his mother & father and had told Greenhill staff what his genetic make-up was. She expressed concern that he had been labeled a pitbull mix, as they can be harder to adopt out. I ended up emailing the new (at the time) director, Cary, who expressed concern and apologized for the staff's behavior, and asked me if I'd like to become involved with helping Greenhill evolve. I said I would; he was going to contact me later on once he'd been in the position for a while. I never heard from him again. This wasn't the first negative experience I had w/ Greenhill, but it was my last - I have never been back.

1

Volunteer

Rating: 1

I volunteer at one of Greenhill's shelters. The are the most crooked group of workers I've ever met. They kill adoptable and treatable dogs and cats. They like to make up lies about why they killed them. They don't like the public to know about the killings. When dogs develop kennel stress behaviors and/or are going kennel crazy (but not dangerous) they put them on a "behavior hold" so that they cannot be adopted so that they continue to deteriorate further until the uncertified "trainer" Sandy decides to have them killed. Sandy is like Hitler in my mind. Her "behavior assessments" are highly flawed and they stress the dogs out. They test dogs for dog and cat aggression by putting a stuffed cat or dog infront of them to see what they do to it.
Usually if dogs are" mouthy" but don't bite, the dog won't make it out of the shelter alive. One dog was going to be killed for body slamming someone one time. The president of Greenhill lies more than any human being I've ever known. Greenhill puts an ENORMOUS amount of effort to try to hide all their dirty secrets. They go to such great lengths to try to keep a clean public image. How about if they just did the right thing, then they would have nothing to hide. They won't even release their records yet they are a public agency. How fishy is that. I personally don't even believe their euthenasia rate they claim... that can be tweaked. Greenhil doesn't like rescue groups to take their dogs, because whenever a rescue group gets the dog they then state how the dog is nothing like what Sandy said they were like, making Greenhill look incompetent, which they are. It is documented that the vet Dr. Schroder has neglected suffering animals. Including a cat with a damaged eye who sat in the back room for weeks without treatment or medication before getting rescued. There is documented proof of them lieing to potential adopters of a dog in order to scare them away.
Staff at Greenhill shelters use emotional blackmail on their volunteers: If dirty secrets are let out by volunteers there are consequences and it affects the dogs.

1 Robyn15

Volunteer

Rating: 1

First off Greenhill is under contract with Lane county to run First Ave. County shelter. They have totally ignored the rules..almost all of them especially transparency! They're unreasonable to ask volunteers to do all that they do, but they're to cheap to hire people. Employees are nasty to customers, probably due to their Director asking them to lie and they're blackmailed. Training volunteers how to handle dogs is ridiculous. They require you to take 5 hours of training on how to walk a dog but volunteers are constantly rewarding dogs for bad behavior. They fire and ban anyone that tries to save an adoptable animal. Rescues refuse to work with them. Volunteers leave because they're depressed seeing so many adoptable pets being killed. ..And they have the nerve to blame all this on a group that spends hours rescuing and cleaning up their mess.
I could go on for days but I get depressed.

Review from Guidestar

4

Volunteer

Rating: 5

I have volunteered with 3 animal welfare organizations in Eugene, and Greenhill far exceeds my expectations. I have found the staff and volunteers to all care deeply about the animals in their care.

I also have had the pleasure of adopting an animal from Greenhill, and was impressed with the thoroughness of the process. This is another way they insure the best outcomes for their animals.

It is unfortunate that some people use their time by trying to discredit Greenhill by using half-truths and incomplete, subjective statements. If they truly cared about animals, why not use their time and resources to make the whole animal welfare system better in a positive way?

4

Volunteer

Rating: 1

Organization is very concerned about information getting out to the public. I felt like I had a gag order. Also was micromanaged in regards to statements. Was asked to run everything by management before I said anything publicly. To me that was a red flag.

Believe there's no clear lines of Business protocol between the nonprofit shelter, Greenhill, and the public shelter, First Avenue, they began to manage in July 2012. Not able to find reports on exactly where the $500,000 tax payer money is spent. As a former business manager and bookeeper, this type of reports are simple and I'm not sure why it's so difficult to sort through the mishmash.

Witnesses told me that the Greenhill will take resources from the First Avenue Public Shelter and use them up at the private (main Greenhill shelter). I know the donation button, that appears to be for the stray:neglected animals at the public actually goes to Greenhill general fund. Donations for First Ave may go to Greenhill unless you clearly specify that you want the funds to go to the public animal shelter First Avenue only. And even then there is no assurance the Public Shelter will get the funding.

The stray, neglected, confiscated animals receive less care and behavior modification training then do the animals up at the main Greenhill site which are mostly owner surrendered animals.

There's not enough transparency and they continue to violate the contract for the public shelter on many levels including not notifying the public of animals that are Redalert or on the euthanasia list. Secretly Euthanizing animals who appeared to be suffering from Kennel stress, or animals who have been at the public shelter along time and don't appear to be have adoption option vs truly dangerous of which there have been a few.

In addition, reputable animal rescue groups are repeatedly turned away. Many groups locally still try to work to save the dogs, but dread having to go through all the hoops that Greenhillreq requires. Policy, procedure and rules for adoption a rescue seem to change on a daily basis. Just depends on who's in charge.

Sadly my great hope for Greenhill managers to treat our public animal shelter (formerly No Kill Shelter) is been extremely disappointing. Transition for their takeover was very rough animals were neglected and not treated for medical conditions. Seems as though animals at public shelter are still being euthanized for medical issues when simple medical treatment would suffice...including things like ear infections if the animal is harder to manage when being treated with medication. Greenhill will NOT commit to the No Kill Philosopy despite it being shown, time and time again, that is an extremely cost-effective way to run a shelter. It's a win for the shelter, and win for the animals.

Appears to be advisarial relationship between Greenhill, first Avenue shelter and the no kill community.
I watch both sides and the energy that they put forth against each other, I wonder why that energy can't be put towards saving more animals and cooperating. I know many volunteers have dropped off the roster in favor of no kill… And that just means there is less people to care for the animals. Seems to me that Shelter management should be doing things to keep volunteers instead of chase them away.

I don't know what the solution is is currently Greenhill is under contract and that won't expire until July 2014. I am not aware of another group or organization willing to take over the plight of the public animal shelter First Avenue. I certainly think that First Avenue Shelter, the public dog pound, could be run much more effectively and much more humanely

It is a very sad situation for all of Lane county and their stray, neglected, or confiscated animals. In the end it seems the animals are paying a very heavy price.

Review from Guidestar

2

General Member of the Public

Rating: 1

I am so sick over all the stories I see on Facebook about the INhumane treatment of animals at Greenhill. Not just INhumane treatment but actual mistreatment or lack of needed treatment. Greenhill looks for reasons to kill the dogs in their care, they even test dog/cat and dog/human compatibility and safety by giving dogs stuffed animals. Greenhill turns down rescue groups that want to save a dog then if the rescue complains at all Greenhill just bans them completely by revoking their pulling privileges. What a disgraceful organization that is entrusted by the public to take care of the animals. Taxpayer dollars going to waste and used for killing. Furthermore, contrary to claims in some reviews, there is NO proof of a 90% live release rate because Greenhill is NOT transparent and they have no accountability. They refuse to release any information to back their claim of 90%

Review from Guidestar

2 Lori94

Client Served

Rating: 1

I tried to get help for a stray cat that was harassing my cat and the only help the could off was ask me if the cat ate any of my cats food. I said yes it came into my house & hurt my cat & ate her food. They said well it's your problem now. I was appalled & asked what I can do. They told me I have to keep it or I need to find a home for it. Really?! They where no help at all. I felt brushed off. I did find a home but it took awhile. My cat was traumatized & afraid to go anywhere in our home.

Review from Guidestar

4 Tamara B.

General Member of the Public

Rating: 1

If I could give this "shelter" less than one star I would. Greenhill tests dogs for "aggression" by throwing keys in their kennel and "testing" by seeing if the dog tears up either a dog or cat shaped stuffed animal. If the dog acts like a normal dog and plays with or tears up the cat shaped stuffed animal, Greenhill says that dog is cat aggressive. This is pure nonsense and many dogs have been labeled using this ridiculous method, that is not supported by any sane professional. Since being called on this asinine practice, Greenhill denies they do this. However, we have community members who are willing to testify this is what they were told. Volunteers know this as well. It is bizarre, unprofessional and downright deadly for the animals in Greenhill's "care"

Greenhill has stated that if the community that supports them calls in concerned about an animal, they deem that harassment. They want your money, but do not want to be bothered by questions, or be transparent or accountable.

No doubt there will be posts on here by Greenhill claiming that those who support No Kill Lane County are crazy, but we aren't the ones testing for aggression by seeing if a dog plays with a stuffed animal, are we? There are heinous abuses that go on behind the scenes at Greenhill and we can prove it.

Greenhill's Executive Director and his girlfriend the Ops Manager have been caught in lie after lie after lie, and we can prove that too! (Conflict of interest and a blatant violation of Greenhill's own policies)

www.facebook.com/NoKillLaneCounty




Review from Guidestar