Quality of animal care at the Independence campus has gone way downhill and customer service appears to have gone with it. Facility no longer looks and smells clean and the animals appear uncomfortable and unhappy. Staff was rude and I was not even allowed to meet a dog on the adoption floor because he was "unavailable" bc he needed a dental. They could not tell me when he might be having that dental or when I might be able to even meet him. He had already been there for more than 2 months. I was ready to take him home that day which would have opened a kennel. And yet they claim to be over capacity and are turning animals away?
Review from Guidestar
We attempted to adopt a dog at this location. We put a secondary hold on a dog and they didn't explain to us that the first hold could be extended. We placed our hold when there was 3 hours left on the first hold. The SPCA was rude, unprofessional, uncaring and it seems like all they care about is money.
NMHPKC has completed over 10,000 spay/neuter surgeries at it's clinic in Merriam, KS. In 2008, Kansas City area shelters reported a decrease in euthanasias to 13,000 from over 25,000 size years earlier. They provide high volume, high quality, low cost spay/neuter services to the Kansas City community. This is the key to reducing the number of animals killed nationwide. This is a professionally managed organization that is rapidly expanding it's outreach. In addition to s/n services, it provides animal adoption, outreach to animals in substandard living conditions, and a feral cat program. They are dedicated to the No-Kill movement outlined by Nathan Winograd. I've seen firsthand how this effectively this group functions and I would highly recommend supporting this organization.