Mission: To provide quality medical healthcare to the grayson county, kentucky area.
Programs: Twin lakes regional medical center provides quality medical health care services to patients regardless of race, creed, sex, national origin, handicap, age, or the ability to pay. Although reimbursement for services rendered is critical to the operation and financial stability of twin lakes regional medical center, it is recognized that not all individuals possess the ability to purchase essential medical services. In keeping with our commitment to serve all members of this area, the hospital provides free care to the most indigent of patients and writes off portions of bills to other patients who have demonstrated the inability to pay for all health care services received. Additional charges are written off due to arrangements with medicare, medicaid, and other third parties. The total unreimbursed charges forgone in fiscal year 2017 due to contractual agreements with payers amounted to 87,499,984. 20. Also, 696,857 was paid as a "provider tax" to the commonwealth of kentucky to help defray the costs of covering indigent patients under a special state program. Write-offs from patients "unwilling" to pay - i. E. Bad debts - accounted for 4,029,934. 16. The primary mission of twin lakes regional medical center is to heal the sick, relieve pain and suffering, and improve the quality of life for the people we serve. Tlrmc's vision is to be recognized by the people we serve as the provider of choice for their health care needs and as a leading force for progressive change within our community. To enhance quality, the hospital actively operates a performance improvement program which helps identify better patient care as well as efficiencies in operations. To enhance our community, tlrmc proves to be a driving force in change by educating the community on health & wellness issues and by recognizing community needs and working to fulfill those needs. The hospital cared for 2,138 inpatients and 93,186 outpatients. To assist those patients with limited resources, tlrmc also offers a patient financial assistance program. There are several options for patients who are uninsured or underinsured, and tlrmc's patient financial services department educates the patients of the different programs. Based on the results of our latest community health needs assessment (chna), twin lakes regional medical center created the population health committee. This group is made up of hospital employees and representatives from the local health department, school system, local factories, extension service leaders, government officials and others. The committee meets monthly at the hospital and led the effort to get a smoke free community ordinance passed. The group is now working on making positive differences in the health of our community in such topics as diabetes, exercise, nutrition and general health. The hospital partnered with the university of kentucky cooperative extension service and hosted a local farmer's market on the hospital campus. Time and some advertising budget were given to promoting this effort to support local farmers and to make fresh vegetables more readily available to the community. The hospital provided free meeting space to several groups throughout the year and several classes were sponsored by the hospital that educated interested community residents on health & wellness issues. They include: a. C. P. R. To healthcare providers and to the community b. Prepared childbirth and breast feeding classes c. County-wide baby shower in grayson county - provides information to women who are pregnant or want to become pregnant d. Community-wide baby shower in breckinridge county - provides information to women who are pregnant or want to become pregnant e. Sponsors the american red cross blood mobile two or three times each year f. Provided health information at the relay for life g. Participated in united way meetngs upon request, the hospital also participates in local education by providing hospital employees as speakers for classrooms or civic organizations such as the following examples: h. Participated in operation preparation i. Wrecc safety day j. Health advisory meetings for the head start program k. Assisted in providing translation services l. Participated in plastikon health fair m. Participated in work day demo at clarkson elementary school n. Provided speakers for many health fairs, schools, and community events o. Narcan education for leitchfield city police and grayson county sheriff departments in addition to serving our local community needs, tlrmc has also taken on measures to improve america. By participating in the code green - recycling project, tlrmc hopes to reduce waste and improve the environment. Twin lakes regional medical center's board of directors has pledged to buy american-made products when we can find a product of equal or greater quality. Tlrmc encourages other companies and individuals to do the same.