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Grassroots Crisis Intervention Center Inc

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Nonprofit Overview

Causes: Homeless & Housing, Homeless Shelters

Mission: Grassroots empowers people in crisis to make positive changes by offering professional, 24-hour crisis intervention, shelter, and outreach services. Grassroots is a 24-hour professional crisis intervention service, available to anyone in need of immediate assistance for a mental health, situational, family, personal, or shelter crisis. Our goal is to help people achieve a positive resolution of the crisis situation and develop a longer term plan to achieve stability.

Programs: Emergency shelter: the 33-bed family shelter and 18-bed men's shelter provides emergency housing to families and single adults with the goal of helping residents permanently resolve their housing crisis. Each resident develops a plan which addresses their particular needs and challenges. Maximum length of stay is 6 months and is dependent on the resident's continued progress towards achieving the identified goals. Comprehensive support services include case management, access to mental health and addictions treatment, in-house employment support program, financial literacy and parenting programs, mandatory savings and debt management, health services, assistance applying for social services and social security for eligible persons, and assistance locating permanent housing. Transportation and limited financial support are also available. Staffing includes case managers, residential assistants, drivers and kitchen staff. Volunteers assist with meals, mentoring, recreational activities, tutoring and fundraising. In fy15, the family shelter served 99 people and provided 10,934 bednights. The men's shelter served 65 men and provided 6,203 bednights. The majority of adults in shelter have a mental health diagnosis, physical disability or serious health issues, or an addiction problem.

crisis intervention services include 24-hour hotlines and walk-in counseling for anyone in need of immediate assistance. The hotlines include a general crisis line and the maryland crisis hotline which is a suicide prevention line that becomes a disaster response line during statewide emergencies. Grassroots also participates in the national life line, a national suicide prevention hotline. Grassroots answers hotlines and provides back-up for other agencies that require a 24-hour response. In fy15, staff answered 26,329 crisis calls. Walk-in counseling is provided on site, 24-hours.

the mobile crisis team consists of two master's level mental health professionals who respond with the police to psychiatric emergencies, family crises, traumatic death situations, and other critical events in the community. Team members have authority to sign a petition for emergency evaluation which allows the police to immediately take an individual to the hospital on an involuntary basis for psychiatric evaluation. The team responds with the police to private residences, workplaces, accident scenes, public locations, and provides assessment, crisis intervention counseling, access to community resources, conflict resolution, facilitation of hospitalization, and specialized assistance in traumatic death situations. In fy15, the team responded to 825 community emergencies.

other program services: route one day resource center which serves the homeless population living outside along the route one corridor in howard county. Last year the program served 904 individuals. Emergency motel program serves up to three families per day area motels for up to 15 days, while a case manager works with them to resolve their homeless situation. In fy15 the program served 93 people. The cold weather shelter provides up to 25 additional shelter beds during the winter months through a partnership with the faith community. Each participating congregation hosts the shelter for one or two weeks and grassroots provides staffing and management of the program. In fy 15 the program served 78 homeless individuals including 3 families and 8 children.

Community Stories

2 Stories from Volunteers, Donors & Supporters


Client Served

Rating: 2

Depends on whose there. do not go there on tuesday evening, sick asking for a couple of pieces of soap. Coughing up green for two days, could barely talk and informed the staff as a walk in. A white woman with a lesbianic haircut and gray hair will try to degrade you and give you unnecessary lecture and get you to spill your guts while you're physically suffering. All for a couple of pieces of soap. She'll probably say she's a "Christian" as well. You need some new evening staff/volunteers. There's something to say about treating others with dignity.



Rating: 5

Grassroots is Howard County, MD's on 24-hour crisis intervention center and homeless shelter. It is a non-profit that provides day in and day out services for the most vulnerable people in our community, including managing a Day Resource Center for the chronically homeless and a Cold Weather Shelter in area churches when Grassroots facilities are full. Everyday it supports people's decision to get back on their feet through a combination of couseling and referral. It is a remarkable change agent in our community and has helped make us a more compassionate people by engaging hundreds of people in volunteer work, making and serving food, providing clothing, holding events to raise funds, etc.