Mission: The mission of goodwill industries of metropolitan chicago, inc. ("goodwill-chicago") is to provide training, employment, and supportive services for people with disabilities or disadvantages who seek greater independence. Such disabilities or disadvantages include physical or intellectual disabilities, hearing impairment, skill limitations, criminal background, lack of education and job preparation, communication challenges, and other socio-economic disadvantages. Goodwill-chicago exists to provide social services, vocational training, employment opportunities, and supportive services for individuals who have disabilities or are disadvantaged, in order to enhance their employability, remove barriers, and facilitate their ability to live independently in the community. Goodwill-chicago provides vocational, educational and self-supporting skills development for economically disadvantaged adults, veterans, ex-offenders, and individuals with disabilities. Goodwill-chicago's programs prepa
Programs: Employment services and training programs goodwill-chicago's pre-employment skills training programs focus on providing education and training to help participants find work or start a career. An individual employment plan is developed for participants outlining strengths, existing skills, interests, past experience and other supportive service needs. Participants attend intensive pre-employment skills and computer skills training class. After completion, a participant follows one of two tracks. The first track is direct placement, which requires participants to actively pursue employment. This track is for individuals who are prepared to enter the job market. The second track gives participants additional occupational skills training, such as retail and customer service.
workforce connection centers goodwill operates three workforce connection centers in the metropolitan chicago area, with locations in lombard, north riverside and in the west englewood community. The workforce connection centers serve men and women who face barriers to employment. Participants are self-directed in the services that they receive. Career development, vocational, and job replacement services are offered. During 2017, goodwill chicago's workforce connection centers provided services to 11,166 individuals.