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Goodwill Industries Of Kanawha Valley Inc

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Nonprofit Overview

Causes: Human Service Organizations, Human Services

Mission: Goodwill industries assists persons with disabilities and those who are vocationally disadvantaged to achieve full participation and integration into society through the power of work.

Programs: Workforce development - goodwill provides a range of basic and intensive vocational services designed to assess and build vocational skills and potential, identify and develop employment opportunities and support job retention and career development for the people we serve. Services include information and referral, case management, vocational assessment and planning, transitional employment, job readiness training, job development and placement, job coaching and post-employment support. In 2017, goodwill provided over 2,037 individuals with 12,125 services and placed 79 program participants into competitive employment.

retail operations - goodwill's retail stores, e-commerce and after-market salvage recycling operations generate revenue to fund workforce development services as well as training and employment opportunities for the people we serve. Donated items from the community, including clothing, household goods, furniture and electronics are collected, sorted and prepared for resale or recycling. In 2017, goodwill's retail operations employed 297 people and provided $2,479,686 in wages. Retail and salvage recycling programs also diverted 3,053,177 pounds of materials from the landfill.

contracts operations - goodwill offers professional and cost-effective business solutions to commercial and government operations on a contractual basis to create training and employment options for the people we serve. Services provided include janitorial, grounds maintenance and temporary staffing. In 2017, goodwill's contracts operations cleaned 3 million square feet of space daily, maintained 120 acres of grounds weekly, and filled 64 temporary staffing assignments. These contracts created employment options for 207 individuals and provided $2,991,262 in wages.

Community Stories

5 Stories from Volunteers, Donors & Supporters

1

General Member of the Public

Rating: 1

So now the CEO is beyond the Law? i thought it was just a rumor. was not surprise to find out is was so very true. She actually stormed into the men's room unannounced and berated a Employee while he was pooping? If a man every done that to me I'd call the police and have him arrested, I hope this Employee took the necessary steps to sue Goodwill. hopefully he is not still there I'd be to humiliated to show my face. Tell him to sue, sue, sue.... i'm directing my church to avoid donating or shopping there.

2

Professional with expertise in this field

Rating: 1

The board members need remove the ceo. Many stores are understaffed and long time employees are quitting, some with no notice. Most stores are not fully staffed and Mrs Bever doesn’t care about Goodwill employees. The turn over is very high and at times she seems very irrational.

Review from Guidestar

4

Professional with expertise in this field

Rating: 1

A whole lot of truth in what the previous commenters stated. The CEO is a narcissist. I worked directly for her and suffered many of abusive conversations. Was made to make decisions that made no sense. AS of 2017 the Board should ask why so many good employees are leaving.

Review from Guidestar

5

Professional with expertise in this field

Rating: 1

So I'm going to totally agree with the first review this place is a joke! They could give a crap about anyone and what we do! All they care about is that money that goes into their pockets and they need to look into changing their name cause they are far from a non-profit organization! With that being said their back-stabbing and liars! If you do so much helping people then way is your CEO making all this money! Haha you all are a bunch of crazy people that need to come off your high horses and look around at how many people we could help right in "our own towns" instead of throwing stuff away and sending things that probably never go overseas! Let that sink in for a minute! Because our home towns need things just to get by that's simple, but instead we have to turn our backs and say no sorry it's only worth $15 of clothes and with y'alls prices and for only clothes come on now they need dishes etc. But whatever, that's down right dirty but you all wouldn't know about giving, just receiving am I right?! Yeah I know I am right! You will never see things that I see through my eyes so why am I even writing this review! Because I am sick and tired of all the bullcrap you all make yourself out to be that is why! Good day!

Review from Guidestar

9

Professional with expertise in this field

Rating: 1

Stay away from this organization!!! They promise you what sounds like a wonderful fulfilling, very rewarding job and what you get is far from that. The CEO is micro-manager who will not let make decisions on your own, had issues with control and is never wrong. There is very little support and you are not given the tools with which to successfully complete your job function. No training. I was taken to another store for one day for training and then the next day given my store and left on my own that was understaffed and a set of keys.
The organization claims to be all about employing mentally and physically disabled but underneath all of the fluff what "she" really cares about is the almighty dollar and she couldn't care less about them. If the store isn't making enough money from all of the free donations because the clients are too slow; they either get moved or their hours get cut until they quit.
Someone on the board if directors needs to look into the current administration instead of just reading her report that she brings to the table. Visit a store, talk to a client.

Review from Guidestar