Goodwill Industries Of Kanawha Valley Inc

Usually take the grandkids to the Madison,WV store, thankfully on Sunday the 13th I didn't. Was in the store and started hearing someone cussing and screaming outside. When we looked we realized it was the manager cussing and screaming at another employee. The manager then comes in the store cussing and screaming at the other employee. The manager then went into the work area and started cussing and screaming at the employees back there. At this time myself and a few others left the store. Seeing and hearing what I did, the manager will be lucky if she is not charged with assault. No exaggeration on that. People it was bad. Don't see returning to this store for awhile.

So now the CEO is beyond the Law? i thought it was just a rumor. was not surprise to find out is was so very true. She actually stormed into the men's room unannounced and berated a Employee while he was pooping? If a man every done that to me I'd call the police and have him arrested, I hope this Employee took the necessary steps to sue Goodwill. hopefully he is not still there I'd be to humiliated to show my face. Tell him to sue, sue, sue.... i'm directing my church to avoid donating or shopping there.

The board members need remove the ceo. Many stores are understaffed and long time employees are quitting, some with no notice. Most stores are not fully staffed and Mrs Bever doesn’t care about Goodwill employees. The turn over is very high and at times she seems very irrational.

A whole lot of truth in what the previous commenters stated. The CEO is a narcissist. I worked directly for her and suffered many of abusive conversations. Was made to make decisions that made no sense. AS of 2017 the Board should ask why so many good employees are leaving.

So I'm going to totally agree with the first review this place is a joke! They could give a crap about anyone and what we do! All they care about is that money that goes into their pockets and they need to look into changing their name cause they are far from a non-profit organization! With that being said their back-stabbing and liars! If you do so much helping people then way is your CEO making all this money! Haha you all are a bunch of crazy people that need to come off your high horses and look around at how many people we could help right in "our own towns" instead of throwing stuff away and sending things that probably never go overseas! Let that sink in for a minute! Because our home towns need things just to get by that's simple, but instead we have to turn our backs and say no sorry it's only worth $15 of clothes and with y'alls prices and for only clothes come on now they need dishes etc. But whatever, that's down right dirty but you all wouldn't know about giving, just receiving am I right?! Yeah I know I am right! You will never see things that I see through my eyes so why am I even writing this review! Because I am sick and tired of all the bullcrap you all make yourself out to be that is why! Good day!

Stay away from this organization!!! They promise you what sounds like a wonderful fulfilling, very rewarding job and what you get is far from that. The CEO is micro-manager who will not let make decisions on your own, had issues with control and is never wrong. There is very little support and you are not given the tools with which to successfully complete your job function. No training. I was taken to another store for one day for training and then the next day given my store and left on my own that was understaffed and a set of keys.
The organization claims to be all about employing mentally and physically disabled but underneath all of the fluff what "she" really cares about is the almighty dollar and she couldn't care less about them. If the store isn't making enough money from all of the free donations because the clients are too slow; they either get moved or their hours get cut until they quit.
Someone on the board if directors needs to look into the current administration instead of just reading her report that she brings to the table. Visit a store, talk to a client.