I needed assistance with a cut off notice. They told me I needed to pay upfront $984.89.00 on a $1,603.02 bill. The past due was only $1300.62. I also believe they are more sympathetic to white people who need help. The google reviews show a pattern of praise and assistance to certain people only. Rude, unhelpful, and biased.
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- EIN 52-1204629
- PO Box 62266 Baltimore MD 21264-2266 USA
- www.fuelfundmaryland.org
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Nonprofit Overview
Causes: Emergency Assistance, Human Service Organizations, Human Services
Mission: To provide a potential financial grant to qualifying households with no power or impending turn off notice from BGE.
Results: Since 2020, Fuel Fund has provided financial grants to more than 20,000 households, provided over $5 million in financial grants to qualifying households and resolved over $25 million in BGE bills.
Target demographics: provide a potential grant to a qualifying household with no power or impending turn off notice from BGE
Direct beneficiaries per year: 4,289 households
Geographic areas served: Baltimore City + Anne Arundel, Baltimore, Carroll, Harford and Howard counties
Programs: financial grants
BrownFamily 12/04/2024
Thank you for bringing this to our attention. We take all feedback seriously and are committed to ensuring fair and equitable service to all individuals. I, and my colleagues, would be more than happy to review your application and discuss your experience in detail. As a nonprofit organization, Fuel Fund requires applicants to contribute a portion of their utility bill, as they are the account holders. The amount owed is based on the utility meter reading date, and all figures provided are sourced directly from the BGE database. Additionally, I can share demographic data about our service territory to demonstrate our commitment to serving a diverse community. I assure you that the Fuel Fund does not discriminate in providing financial assistance. Our goal is to support those who follow the application process and take responsibility for their utility bills. Please feel free to contact me at: dbrown@fuelfundmaryland.org so I, and the team, can address your concerns directly.