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2017 Top-Rated Nonprofit

FIX'D Inc

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Nonprofit Overview

Causes: Counseling, Mental Health, Military & Veterans Organizations, Psychiatric Hospitals, Substance Abuse Prevention, Veterans

Mission: FIX’D exists to serve the men and women who volunteered to serve us; our Veterans. We provide accredited life coaching and peer support to veterans fighting through physical and mental obstacles such as; PTSD, Self-Medication, Anger Management, Isolation, Survivors Guilt and Problematic thinking. Vets wait months and in some instances years to receive health care; however, the need intensifies. FIX’D bridges that gap between need and care providing programs, peers, and a network of health care professionals volunteering to answer the call. Just as Veterans answered ours.

Target demographics: Veterans

Direct beneficiaries per year: 213 Veterans and others in need

Geographic areas served: California, Washington, Nevada, Arizona

Community Stories

19 Stories from Volunteers, Donors & Supporters

8 Jennifer Fernandes B.

General Member of the Public

Rating: 5

The amount of good Fix'd does for the community and veterans in need should not go unnoticed or unappreciated. The staff have so much passion for what they do and it shows. From housing, to food, to counseling, mentorship and friendship....everything they do is with love and they help give back to those that gave so much and often lost so much. Thank you Fix'd for bringing more humanity back to the community!

2

Client Served

Rating: 5

I have a long story, similar to so many. My husband, a Marine Corp vet, was completely manic and consumed by his PTSD. He was drinking all day every day, going out at night, and completely ignoring our kids. It was as if we didn't exist to him anymore and he had become a completely different person. He just stopped caring. We tried counseling through the VA, but he wouldn't show up to his appointments. I tried going directly to his coworkers, this would always result in an argument and me looking crazy. I didn't know what else to do. I literally had no one to to turn to and no other options. I was desperate and lost when Fix'd found me.

I received a call from Ryan, who everyone seems to know as "Doc Cox." It was unlike any conversation I had with any other counselor or medical professional at the VA. I shared my story and he shared his. It comforted me not only to know that I was not the only one living through this hell, but that there was hope. He said my husband could be "fix'd." That night, he called my husband directly. We didn't have to make an appointment, go to the VA, obtain a referral or jump through any of the familiar hoops we jumped through in the past.
THIS IS WHAT MAKES THIS ORGANIZATION DIFFERENT! He was able to talk to someone he connected to, a fellow combat vet, that had lived through and overcame the same challenges. It was literally as if he was talking to one of his marines, joking laughing, talking trash. In that moment I was finally able to step aside knowing he was finally getting the help he needed. They didn't make him feel disabled or weak! This was huge in getting him to agree to getting help. It has been a few months now and while things are not perfect they have improved. My husband, has hope now, he knows he can reach out to "Doc Cox" any time 24/7....and he has, we both have! I honestly don't know where our lives would be without Fix'd.

3 Patricia Alvarez R.

Professional with expertise in this field

Rating: 5

I've referred clients to fix'd on numerous occasions and have been impressed with the timely and professional manner in which the clients have been assisted. Not only has fixed made itself available for veterans but also for non veterans going through crisis and life transitions. I've been in the field of human services for 20 plus years and Fix'd has grown and evolved to fill gaps in social services that many long standing programs have not been able to do. I appreciate the organizations ability to change based on the community needs and grow by aligning with other organizations, institutions and professionals. I look forward to continue working with Fix'd as a community volunteer, collaborator and referral partner helping fill the gaps often overlooked by others.

2 Yvonne W.1

Professional with expertise in this field

Rating: 5

Jamie, owner of the non-profit, Fix'd, and I have worked together on several occasions to assist Veterans in need. I serve as a Veterans Case Manager and I have learned about many VA ins,and outs from him. Being a seasoned and honored Veteran himself, it has been a wonderful experience working with him and his non-profit team, Fix'd. He and his crew of Mentors recently teamed up to help me with a homeless Veteran. They have been so helpful and gone to great means to help him. If you need help, contact them knowing you will be in good hands.

4

Client Served

Rating: 5

I am a disabled united states air force veteran i was facing sleeping in the streets and with my disability i would not have survived i spoke to jamie about getting assistance via a ride to an important meeting in stockton i asked if fix'D could help me and i did not even have to finish the sentence and jamie said they would help me out and he came to really help me out i was really impressed by the professionalism and the genuine concern that was displayed i give fix'D 50 stars i want to say thank you jamie and thank you fix'D an outstanding organization

4

Client Served

Rating: 5

I'm a combat veteran, single mother household with 6 children, I lost my home and had no place to go and no money to pay for a room even in the lowest cost motel. Jaime from FIX'D was able to help us get into a hotel for a week to buy me time to look for another home without having the stress of where we'd be throughout the day so I could focus more on house hunting. Without the generous donations provided, we would've had to sleep in our cold vehicle. Thank you FIXD AND THANKS TO ALL THE KIND AND SELFLESS DONORS FOR YOUR DONATIONS. Word could never show how grateful we truly are.

5 James McDaniel

Client Served

Rating: 5

I EAS'd from the Marine Corps in 2012 and life has been, to say the least, quite challenging. While in the service I got married and had children. My oldest was born while I was in the Middle East and being that my duty station was over 3000+ miles away I wasn't able connect with my children the way I would've hoped. I was a family-man without a family. Needless to say, when my EAS Date approached I felt I had served my country now I must go serve my family. Just before moving home I was diagnosed with pretty bad ongoing depression and PTSD. When I was finally able to be with my family it was great, but very short-lived because my symptoms had progressed exponentially. To make matters worse I had to leave all of my support network and was treated like a burden by the people I was told would be there to help. My relationships began to suffer and it got to the point where I was fully convinced I was not meant to be taken in large doses and must go hide in a cave untill I am needed. I became chronically homeless and eventually found myself in some trouble with the law. Little did I know that being homeless and getting in trouble would have been the start of something I never expected. I was introduced to the Veterans Treatment Court of San Joaquin where they focus on treatment and rehabilitation instead of jail time and fines. I had a few bumps in the road, but eventually got on track. I was finally sure Im doing the right thing. I was at the bottom of a very steep hill I had to climb, but I finally knew I was facing in the right direction. They gave me this full treatment plan along with a Treatment Coordinator, Lawyers, Social and Psychological workers, and mentors. Then one day this extremely motivated fast talking machine of a man walks in and introduces himself. Basically telling the Veteran Court "Hey I got the resources and capablities to do everything you guys are doing here and then some... Could I join the team?" We all openly accepted him into the Treatment Plan and he got to show us he was a man of his word. He was able to essentially bring the treatment to the Vet which at the time was unheard of because although the VA has come a long way they are still booking appointments months ahead and far away. He then took on a more personal interest in me when my wife left. I had nothing to feed my kids, no money to buy food, and nothing of worth to sell. Then like a rainbow after a bad storm my phone rings... Its him. He can hear it in my voice that my whole world was caving in and he gave me 3 things. As a brother he gave me encouragment and a belief in myself that I had lost a long time ago. Then he gave me the number to a really nice resteraunt owner who personally bought and delivered some basic essentials and a pizza. It still makes me happy to this day. Also, made things a little easier for my boys. They were happy too. Finally, and this might sound a little redundant, but he gave me a calming peace of mind and I was able to see then that I had my Support Network back. He continues to work diligently and meticulously in my life to this day and I have a feeling that he will be around to stay long after leaving Veterans Court. His most recent act of generosity came the week before Christmas when he picks me up, saying to me "is there anything I can do for you?", and then blesses me with food and Christmas gifts my kids. I really can't explain how grateful I am. All I can do is share my story and say that Jaime Medina from FIX'D.. You're doing great things brother! Thank you, everyone at FIX'D and everyone like them for you have restored my faith in my fellow man/woman. I love you all & God Bless!

6

Client Served

Rating: 5

Went in With no expectations just wanted to see what it was about.
They go above & beyond to figure out what’s best for the specific Veterans needs & I cannot express enough what a Relief It is to have found them!

5

Client Served

Rating: 5

I honestly can't say enough about how this program is helping me out at a time I need it the most. Excellent vibe. There's not that many programs out there that are truly there for you and are able and willing to work around your schedule like the way they're willing to do. Great services and look forward to continuing my treatment with FIX'D.

8

Client Served

Rating: 5

Until recent, I have kept everything inside. Life has been heavier than expected. Each day, growing more cumbersome than the last. I look back and wonder, where have I gone? I am a shell of who I once was. Until I reached out to someone from my past; a brother who as always been there for me... and he answered. Jaime has answered my call, every call, day or night, good time, or not, he was there. My brother TACP, through the thick and thin. Nobody has a bond such as ours. The day I had to tell my team that our brother was lost, he stood with me. Nobody can take that from us. Now... he has dedicated his life to helping our brothers in arms. My pride grows more each day. My struggle still continues, but I know, within the depths of my heart and soul, that he will answer.

9

Donor

Rating: 5


As a donor to FIX'D Inc, it's been a pleasure to attend their events and observe the rapid expansion of this much needed service for our Veterans. A big concern of mine is the national suicide rate of Veterans, FIX'D is taking this matter seriously. Their outreach is touching more Veterans daily at the national level, and I fully support and admire the hard work of this organization.

7

General Member of the Public

Rating: 5

Where to start???...Truly. I've procrastinated writing this review because acknowledging the resources and services FIX'D Inc. provides feels too simplistic. There is so much more to FIX'D Inc. than that. FIX'D Inc. is a lifeline if you're struggling with daily challenges; an answered phone If you're in crisis; an extended hand when you're ready to accept help. I'm grateful to Jaime and every one of his volunteers that work incredibly hard to provide our veterans, in need, a starting point to begin rebuilding their lives.

8

General Member of the Public

Rating: 5

In my life I am surrounded by both veterans and law enforcement. I end up in many conversations about PTSD or the high stressors of having a job where you are on a constant adrenaline rush, dealing with awful people, and seeing horrible things. Then having to come home to families and be mentally and emotionally available for them . I now have the ability to tell these individuals about the wonderful resource that is Fix'd Inc. Fix'd Inc. has gone over and above covering all the bases to give people resources. To help people in any way so that they can get through and thrive in this crazy thing called life. I am amazed by the hard work and determination of the Fix'd Inc team on how they strive to, as they say, "Bridge the gap between need and care."

10

Volunteer

Rating: 5

It would be a complete understatement to just simply say that Jaime is doing great things. FIX'D Inc. is a lifeline to those Veterans who need someone who truly cares and understands exactly what they are going through. There are several organizations out there that attempt to and actually do provide resources to those Vets who need help. However, Jaime and his team are a true exception. It's not just about referring and recommending other outlets. FIX'D Inc. takes full action to their best ability to actually secure any form of assistance needed. Jaime has been through the worst of it and back several times. His dedication and compassion comes straight from his heart and that's exactly the person that he is. It's impressive to see. I'm proud to call him a great friend, brother, and fellow Vet. He has my utmost respect.

8

Volunteer

Rating: 5

FIX'D Inc. is a different kind of Veteran's Help Organization. They actually HELP Veterans. I have had the privilege of helping out and becoming a volunteer. They are always busy trying to better the way they serve Veteran's and our community. They have a 24-hour phone number that is answered by the company's founder for anyone that needs a peer to talk to when they are having problems. They go above and beyond to do whatever they can to help out anyone in need. If they are unable to help out themselves, they will find someone that can help. They will not stop until the problem is being taken care of. It's their persistence, their caring, and their passion, to bridge the gap between Need and Care.

Great Job FIX'D!! Keep up the Great Work!!

12

Volunteer

Rating: 5

Fix’d Inc is a unique organization that helps bridge the gap between need and care. The incredible staff members are always willing to extend themselves to help support people in times of need and/or a crisis situation. Fix’d genuinely cares and is able to navigate to the heart of every situation. This organization has touched the lives of many in our community and beyond. Thank you Jaime Medina for your service and dedication.

11

General Member of the Public

Rating: 5

As a single mother raising a 16yr. old son I always feel like I'm never doing enough, or saying enough to help him become a man OMG I can't believe he's 16!!! It takes a man to raise a man, or so I've always known. A friend of mine suggested I go talk to these guys because they had helped her out with her brother - a U.S. Army Veteran who returned home pissed off at the world. First I thought, that's weird my son isn't in a Vet. I thought these guys only helped Vets. They do, but they also help those and need, and I hate admitting this but I'm in need of help, motivation, direction, a checklist, child support, a bottle of whiskey (jk) but what do I know about raising man. I did fine when he was a little guy, but so much has changed and I work all the time, so I felt like I've failed him so much. Like I said, why not. I walked into the office and the first person I see is this guy with headphones on listening to music on his computer, watching news on the television and writing an email. Ok, so this crazy guy is supposed to help me with something, I think he needs help (jk!) no but, then he welcomed me in and we started talking. Funny, I was there to talk about me son, but I ended up pouring out all my drama onto his desk, and I kept saying I'm here to talk about my kid. He reassured me we'll get to that but he kept saying if I'm not good, always worried about this or that or feel as though I'm not doing anything good or failing my son, if I'm not good with myself - how in the F-WORD do I think I can possibly do anything for anyone else. He listened for hours and kept asking me questions on what do i think I should do about these problems I was having. About half way through this convo IT dawned on me. IT meaning, I knew all the answers this ENTIRE TIME - but it took this guy in an (FILTY lol)American Flag hat to listen to me rant and rave about what I wish I could do to make things better for me and my son. he said "then why don't you?" literally kept asking me that and I didn't realize it but as I identified problems, I was also saying the solutions out loud to them as well. He just stopped me every time I did, and kept saying "DO IT!" LOL! Really CAPTIAN AMERICA its that easy? LoL! Turns out it was. I don't even write this much on Facebook. I don't know if this rant makes any sense, but after I left I felt so good about myself - starting telling all the slugs in my life I do stuff for NO! For once and say YES to myself! Hard as it is, I even tell my son NO and at first it made me cry my eyes out, but I took a little bit out of my day to do for me, and my son noticed I started liking myself again. Then he starting stepping up and helping more, we're getting closer and becoming friends again. I don't like I'm failing him or me anymore. I've had a couple more meetings with jaime and every time I do, I have something new to talk about. The very next day after seeing him for the first time, I was offered a new job! The second time, my son and I had returned from camping. Everyday something new, fun and less depressing. No one is going to read this review! I'm sure of it, but I don't care. I didn't write it for you, I wrote it for me. Thank you FIXD! You guys are GREAT!!!!! Love, D.W. ;-)

14

Client Served

Rating: 5

Working with the FIX’D company has been a great opportunity for me to know which programs will fit me best. This company has allowed me to know what is available to me as a veteran in regards to self-medication, anger management, and isolation issues. I believe this will be able to help me understand myself better and how to handle situations as I continue to be integrated into civilian life. I will continue to be grateful for everyone involved with FIX’D.

12

Volunteer

Rating: 5

FIX'D, and Jaime in particular, have demonstrated the willingness to tackle situations involving suicidal, and even homicidal, military veterans with urgency and not stopping until there is resolution.