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Fitzgerald Education Association

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Nonprofit Overview

Programs: Teacher representation

Community Stories

1 Story from Volunteers, Donors & Supporters

Client Served

Rating: 1

I would not recommend Fitzgerald Education Associates.
Their business practices are unethical and they are not easy to deal with.
I registered for one of their courses and canceled within 24 hours of registering. I have call them daily for 15 business days in a row, daily emails and faxes to get my $500 reimbursed and still haven't seen my credit. Donna, from customer services and Ana, her supervisor, both said "$50 cancellation fee will be applied to your card if the course is within 2 weeks. The course is in 2 months! I would have expected better customer service. So disappointing! My experience is not unique to me, I have spoken with several others who have lost their money in the same way.