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2020 Top-Rated Nonprofit

Family Promise Of Collin County Inc

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Nonprofit Overview

Causes: Homeless & Housing, Homeless Centers, Homeless Shelters, Human Services

Mission: Family Promise of Collin County (FPOCC) is one over 200+ affiliates of the Family Promise network, established in 1988, on the belief that people are compassionate and want to make a difference. FPOCC helps homeless families with children to achieve sustainable independence by providing shelter, food, and support services at a third of the cost of traditional shelter programs.

Target demographics: Homeless families with children

Geographic areas served: Collin County area in North Texass

Programs: We provide food, shelter, and support services during resettlement of homeless families in church facilities. We provide training, and case management, and daycare to help the families get back on their feet.

we provide temporary housing outside of the church facility group setting in homes that we rent and maintain.

we provide cars (when available) for our guests to drive to work and school and maintain the cars through our gods wheels program.

Community Stories

11 Stories from Volunteers, Donors & Supporters

Volunteer

Rating: 5

I have been our Church's Volunteer Coordinator for over 8 years working with Family Promise of Collin County. The staff is very dedicated and goes above and beyond in assisting the families in the program. The families all come with a variety of issues and the Case Mangers works very closely with the families. Each family is provided gas cards each week and UBER passes when they first come into the program for emergencies If clothes are needed, FPOCC has connection to get them needed items. Budgeting classes and Counseling are also available for the familes along with many other support services.

Volunteer

Rating: 5

I have volunteered with Family Promise of Collin County in the past and truly enjoyed the experience working with and getting to know the families in the program! The staff is amazing and the volunteers working with families are stellar!! I recommend this program to families in crisis due to homelessness.

Volunteer

Rating: 5

Family Promise is a great organization. I volunteered for over 5 years and enjoyed how well organized the staff was and how well organized the program was. It is very user friendly and families are well served with this program. I am looking forward to getting back to vounteering.

Volunteer

Rating: 5

Family Promise is a wonderful organization made up of volunteers and staff who really care about the families they serve. Churches are able to utilize their buildings to house families and use their volunteers to provide food and fellowship, while staff provides support and guidance for families to help them get back on their feet. As a volunteer and church coordinator I felt blessed to be a part of this program!

Kristina Cook S.

Volunteer

Rating: 5

Giving a hand up to families in our community experiencing homelessness, Family Promise works with area churches to house and support people when they need it the most. I have been touched by the families who are so thankful that people care about them and want to help them. Homelessness effects families so profoundly. I can not help them all but through Family Promise, like in the Starfish story, "I helped that one".

Board Member

Rating: 5

This is a great nonprofit that is very efficiently run. The model is sustainable, something that is not easy to do in any environment thanks to the partnership with churches. If a family is accepted into the program and willing to move forward and establish good habits, listen and learn from all the support that is offered, they will succeed.

Volunteer

Rating: 5

Family Promise serves people in such a real way, by offering them love in the form of food and lodging. It is a pleasure to be able to volunteer to welcome Family Promise guests. I have learned that the guests are just like me and my family, no different at all. My family has had a few close financial calls when we could have come near to needing help, and I do my best to remember this fact. I am grateful that this organization exists!

Donna H.8

Volunteer

Rating: 5

Helping families that are experiencing homelessness with dignity and normalcy is what Family Promise does best. The children usually can continue to attend their schools with their friends, teachers and activities. Every effort is made to make things family-centered and not institutional . As a volunteer, I have enjoyed interaction with the children to be the most rewarding. Playing games, helping with homework, celebrating birthdays and holidays, and even the simple things like coloring pages in a color book can add a sense of family normalcy and naturalness to the unnatural situation of homelessness.

Volunteer

Rating: 5

This organization is wonderful!! Several churches including my church at Grace Presbyterian of Plano support these families that come into Family Promise of Collin County who are homeless and need support until they can get on their feet again. They are families with children who need help to get back on their feet. Life has not been kind to them but they are good families that need support from several churches until they can live on their own again.
Grace Presbyterian was one of the founding churches that stepped up to support this worthy organization and we continue to be there to support these good families.

Board Member

Rating: 5

As a volunteer and now board member of this organization, I've been privileged to be involved in the lives of many served by Family Promise. Volunteering here gives my husband and I the chance to offer a hand up. We have been blessed to cross paths with some amazing families who are working hard to rise out of some tough situations. I would encourage others to consider giving of their time and money to support this organization!

5

General Member of the Public

Rating: 1

The current director has no idea what she is doing. This message board does not have enough room to speak about what was witnessed. The program can be much better and should have expanded in the last 4 years but it hasn't. Too many families need to be served. This organization does not have any marketing experience and the one person who did have the experience walked away from the program because of the director's behavior with a client or what they call guest. The ground work for the program is really good, however, they need a director in place that knows what they are doing.

Review from Guidestar