My sister has been a resident for some time. I am so unhappy about the communication the facility has between the patient and family member. This place is always locked down and when I visit I can wait 10 minutes or longer waiting for someone to open the door. If you call at night no-one answers but residents. They should close this facility very old, nothing for the residents to do but live!!!!! How unfortunate that the residents must feel about this place and no one to help them. Staff is overworked, underpaid and stressed. All the employees do the best they can which I am grateful, turn over is unacceptable due to pay I am sure. No bonus, no thank-you's, what a crappy job with crappy pay! INEXCUSABLE