Emma Norton Services

Causes: Homeless & Housing, Homeless Centers, Housing Development, Construction & Management, Human Services, Mental Health, Mental Health Treatment, Temporary Housing

Mission: Emma norton services' mission is supportive housing for women and families on their journey of recovery. To achieve this mission, we offer supportive housing to single women (emma norton residence) and families (emma's place) in two different affordable housing sites designed to meet the needs of each group. Emma norton residence offers a 24-hour staffed dormitory style living environment with meals and on-site case management services for up to 50 single women at any one time. Emma's place is a 13-unit townhome community with on-site supportive services. Services include case management, out of school time tutoring, and activities for school aged youth, early childhood education, and parenting groups for youth ages 0 to 5 (pre-k).

Programs: Emma norton services provides permanent supportive housing to adult women through two different service model programs: site based and scattered site. Emma norton residence, or the site based, is a shared community living site that provides safe, secure, affordable housing for 50 homeless, disabled women who are seeking stability and self-sufficiency. Each women lives in a single or double occupancy room with a 24 hour on-site staff, 3 meals per day, and phone/mail services. Additionally, each resident has access to support services providing resources dedicated to helping them shape and reach their goals. Services include case management, nursing services, independent living skills, mental and chemical health management strategies, and self-sufficiency programming. In 2017, emma norton residence served 114 women. Starting in 2017, emma norton services launched its scattered site housing model to provide community based supportive housing services. This program identifies long term homeless disabled women living in emma norton residence as well as currently long term homeless individuals who are seeking their own apartment in the community. Services provided include housing navigation and acquisition a staff person who assists with helping people find an apartment with a private landlords willing to rent to them. Once the person moves into their own apartment, continued services include case management and tenancy support to ensure long term stability. In 2017, scattered site housing served six households.

the adult rehabilitative mental health program (armhs) provides practical, recovery-oriented services to clients with mental health needs. The four main components include basic living and social skills, community intervention, medication education, and transitioning to community living. This opt-in program is open to all of our current residential clients, as well as any qualified individuals in the greater community. In 2017 this program served 10 clients. Due to high adminstrative cost burdens and declining enrollment, this program ceased operations as of december 31, 2017. Soar/ssi advocacy ssi/ssdi outreach, access, and recovery (soar) is funded by the substance abuse and mental health services administration (samhsa) and is a national program designed to increase access to the disability income benefit programs administered by the social security administration (ssa) for eligible adults who are experiencing or at risk of homelessness and have a serious mental illness, medical impairment, and/or a co-occurring substance use disorder. Ens employs one soar advocate who provides technical assistance to adults and children to increase their likelihood of establishing ssi eligibility. A contracted fee for service is paid for every initial application submitted as well as additional paid fees for appeal services if the application is denied or a successful application outcome. In 2017, this program served 40 people.