Results: 2,782 individuals were assisted between July 1, 2009-June 30, 2010.*This past year, Elders in Action Personal Advocate volunteers recouped $318,984.67 for seniors due to fraud, wrongful billing and other problems
Target demographics: We assists individuals 60 yrs old and older but we have volunteer opportunities for individuals from 18-100 yrs old.
Geographic areas served: Elders in Action is powered by the experience of more than 150 volunteers and seven staff members, who work to solve problems, tackle important issues and help businesses and communities better serve the older customer. We believe the quality of life should never depend on age and welcome the talent and wisdom that older adults share to make communities in Clackamas, Multnomah and Washington Counties more livable for all.
Programs: Personal advocacy/speakers bureau- trained volunteers offer personal one-on-one assistance to older adults who need help navigating systems, problem solving or linking to community resources. Volunteersassist individuals living in multnomah, clackamas and washington counties in the areas of housing, healthcare, crime and elder abuse. Volunteers also provide a variety of informational presentations on important topics affecting older adults on how to stay safe and get connected to services.
age-friendly business certification (formally known as elder friendly)- since 1993, the age friendly business certification program has been helping businesses better serve the older customer by using our nationally recognized standard of service. Every organization is evaluated by older adult volunteers who provided feedback to the business on how they can best serve the older customer. We certify a wide range of businesses from retail, healthcare, government, to non-profit service providers. The elder population represents a large and growing consumer group. Implications for business are clear: improved access to older consumers and knowledge of their needs are important to be competitive in business today.
elders in action commission is a 31 member citizen advisory group of multnomah county/city of portland residents. The commission advises multnomah county aging and disability services, multnomah county, and the city of portland on the concerns and needs of older adults in our community. With strong advocacy, this dynamic group has shaped aging policy on all levels.