As an ex employee of Edwin Gould Service for Children I was surprised of the hard work of each one of the employees in providing services to the children in placement as well as their family members. I have always admired the non-Profits organizations for the hard work and enthusiam, but at EGSC I observed the staff commintment in meeting the children's needs. My experience while working in EGSC was delighful and I did enjoy being part of a great team in which everyone works for the same cause and the comminment of the agency Supervisors in helping, encouraging and congratulating their staff in their good job. The employees at EGSC as work as any non-profit organization work very hard, but at EGSC if feels easier due to the support of the supervisors who are always willing to assist their employees in every aspect of the job setting.
I have been attending events and lectures on and off the last two years for this organization, it is a subject that needs more attention, funding and involvement. I am so impressed with the people I met that run the programs, they all work so hard and go above and beyond what their funding allows.
At this agency I have encountered some of the greatest support staff I have ever met. They made me feel like they genuinely cared about my situation. I can honestly say that the support staff at this agency helped raise me as a former youth in care. They helped me obtain housing, get all my important vital records, as well as secure a job, all before I aged out of foster care. I am forever grateful!
Steps to End Family Violence is the only organization that understands domestic violence and the horrors of how it unfolds. If I had gone to Steps sooner, when I tried to leave my very abusive spouse, things would have turned out differently. Steps guided me through terrifying events in ways that I can never repay. The work they do is very hard, the things they see and help solve, offer insights, can not be underestimated. They save lives, they love children.
Can't say enough good things about them, but send them love.
My niece and nephew were placed in foster care in october and november of 2013. I called everyday and My calls were not answered until January 6, 2014. I was told there was a problem with the answering service but when I left a disgruntled message it was promptly returned. Our 1st case planner was incompetent and uncaring. She brought the children to my home with a weekend bag of clothing when they were in care for over 5 months no stroller and 2 spoiled bottles, she was supposed to contact my counties dss worker upon arrival and she did not. She looked around and promptly left. My children had issues with their medicaid where the medication had to be purchased in a pharmacy affiliated with EGSCF My nephew and niece had to have their prescriptions mailed to me from Brooklyn NY when I live 4 hours away. My nephew has epilepsy and takes medicine twice a day. Every time they required me to obtain paperwork I was constantly reminded that if I didn't turn in what was asked for then my house would be closed (my niece and nephew removed from my home). I asked the case planner to procure the birth certificates and social security cards once we the goal was changed from return to parent to placement with me. I know have guardianship and the birth certificates were not sent t o me ever after repeated requests they be sent. I was lied to and ignored and I though agencies like EDWIN GOULD SERVICES FOR CHILDREN AND FAMILIES were supposed to help children not ignore their needs. There is so much wrong with this agency someone needs to look into what's going on.
I am so sorry to hear that you have had this experience. We strive to ensure that all of the children placed with us receive the best of care and that our resource parents receive the information and support they need. Please feel free to reach out to me and I will personally look into this. firstname.lastname@example.org