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DuPage Health Coalition

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Nonprofit Overview

Causes: Ambulatory & Primary Health Care, Health, Hospitals

Mission: The Mission of the DuPage Health Coalition is to develop and sustain in DuPage County a system for effectively and efficiently managing the health of low-income populations across the continuum of care.

Results: The DuPage Health Coalition is a partnership of health partners including hospitals, doctors, and leaders of community organizations. Over $38 million of medical services are provided by every hospital and health system in DuPage. Our focus is high-quality healthcare with 95% of funding going directly to patient care. The impact of our programming is as follows: Access DuPage: In FY2020 served 4,859 patients. Since 2002, 61,000 patients have been enrolled. The clients served use the emergency room 36% less than their uninsured peers. Silver Access: In FY2020, served 842 clients. DuPage Dispensary of Hope: In FY2020, 2,637 medications with a total donated value of $285,269. An average of 220 prescriptions are filled every month.

Target demographics: low-income, medically uninsured or under-insured individuals living in DuPage County.

Direct beneficiaries per year: 4,997 clients through Access DuPage, 842 through Silver Access DuPage, and 2,478 through DuPage Dispensary of Hope.

Geographic areas served: DuPage County, Illinois

Programs: Access DuPage: Provides healthcare for the uninsured with 93% of households with at least one working adult and an average income of $28,764 for a family of four. Comprehensive services include primary and specialty care coordination, lab, and diagnostic services, and pharmacy navigation at a direct cost to the DuPage Health Coalition of $307 per client member. Members see their primary physician three times per year. Silver Access: Provides premium assistance for low income Affordable Care Act (ACA) marketplace participants, securing quality health insurance with lower out of pocket costs. One in five of the clients earn an annual income at or below the poverty line. The average annual premium is $1,220 with the members paying 26% and DuPage Health Coalition paying 74%. Drug Dispensary of Hope: A free pharmacy for the uninsured that offers 302 different medications at no charge to patients.

Community Stories

13 Stories from Volunteers, Donors & Supporters

1

Professional with expertise in this field

Rating: 5

The DuPage Health Coalition is HIGHLY collaborative and efficient! They work with all clientele, nonprofit organizations, and community members to insure the best healthcare is available to everyone! They advocate and strengthen our community where it counts most--our health!

1

Professional with expertise in this field

Rating: 5

The DuPage Health Coalition sets an excellent example for community leadership! The DHC has responded to our community's needs by providing the Addison Public Library with reusable cloth face masks. Through the Mask Project, the library continues to distribute hundreds of reusable face masks to the community to help slow the spread of COVID-19. The DHC is a fantastic and essential asset to DuPage County. Great Work DHC!
 
Marcey Hernandez
Social Services Coordinator
Addison Public Library

3

Client Served

Rating: 5

DHC has helped the West Chicago community through the mask project. These masks were provided with care packages to families in need. When we ran out, DHC was able to send us more. Truly DHC is such an asset to DuPage County.

1

Professional with expertise in this field

Rating: 5

I am the supervisor of home visiting services for infants and toddlers in Naperville CUSD #203.
Access DuPage has been a lifesaver for many of the Naperville CUSD 203 families that are served through our infant and toddler home visiting program as well as our community-based preschool.
This free program helps eligible residents of DuPage receive low-cost healthcare services. Dental services are also offered at low to no cost in emergency situations. The compassionate care that families receive from cooperating healthcare professionals including specialists, hospitals and medical centers is remarkable and the coordinated efforts to provide high quality healthcare to the diverse families in our community, regardless of income, are exceptional. The renewal process is simple to navigate.
Language barriers in healthcare can lead to miscommunication and decrease the quality of healthcare delivery. Access DuPage understands the importance of effective communication and employs a multilingual staff to help ease tension and build trust.
Enrolled families have found quick response times to inquiries including those needing acute care. Mental health coverage, which can be limited to those without insurance, can also be coordinated in a timely manner. In addition, the response to COVID-19 questions for care has been professional and sensitive.
The Dispensary of Hope provides our families a pharmacy program helping patients receive free medication.
We are fortunate to live in a community that cares deeply about its members regardless of financial status or ability to pay. It should be noted that DACA recipients are also eligible. We continue to be forever grateful that Access DuPage has such a cooperative and generous spirit!
Thank you.


Comments ( 1 )

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DuPageHealthCoalition 01/19/2021

The Naperville CUSD #203 home visiting team is extraordinary. Demonstrating their own cooperative and generous spirit, they took the extra step to become Access DuPage enrollment agents - ensuring the process is as easy as possible for their families.

1

Professional with expertise in this field

Rating: 5

I worked with Access DuPage to deliver health supports and information to our students and families. The support provided to our organization has been exemplary. I truly appreciate their efforts and actions!

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DuPageHealthCoalition 01/19/2021

Schools are trusted advisers for families in our comminutes and we are so grateful that we can rely on their leadership to help spread the word about our programs.

1 Marina M.1

Professional with expertise in this field

Rating: 5

It has been so amazing to work with Access DuPage/ DuPage Health Coalition!! Our Rotary Club does many mobile food pantries and we have partnered to hand out cloth reusable face masks to all clients....along with information on flue shots and how to use the masks and clean them!! We are so grateful for their partnership!

Comments ( 1 )

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DuPageHealthCoalition 01/19/2021

Marina is a whirlwind, with the energy and heart of five people. Partnering with her is a humbling pleasure.

1

Professional with expertise in this field

Rating: 5

Northern Illinois Food Bank worked with Access DuPage in the Fall of 2020 to provide free flu vaccines and distribute vouchers to residents visiting our Mobile Food Pantries. This was an excellent partnership to reach people that may not have insurance to cover the flu shots or may not have time to go to the doctor or pharmacy to get the shot. Access DuPage worked with Walgreens and VNA to bring the flu shots directly to the Mobile Pantry locations so people could receive the shots after picking up food. We were also able to help distribute the vouchers at local food pantries across the county. We look forward to continuing to work with Access DuPage in the coming year.

Comments ( 1 )

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DuPageHealthCoalition 01/19/2021

Our flu vaccine partnership with NIFB was a match made in heaven. And it was just the beginning! Here's to a long and fruitful partnership.

1 Saima A.

Professional with expertise in this field

Rating: 5

“For a community to be whole and healthy, it must be based on people’s love and concern for each other.” Millard Fuller
This is what I see with the Dupage Health Coalition. Our clients needed all sorts of help, health education, and more!
At the time of desperation and confusion, this organization stepped up and shared the love and compassion by providing caring services like flu vaccines to our community with the best work ethics. Dupage Health Coalition leads the community during this pandemic by making partnerships and building bridges.
The leadership and the whole team are so down to earth and approachable.
I wish them all the best.
Dr. Saima Azfar
Regional Director
ICNA Relief

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DuPageHealthCoalition 01/19/2021

The feeling is mutual, Saima. ICNA's heart makes our community stronger!

1

Professional with expertise in this field

Rating: 5

I am the coordinator of Marketplace activities for the DuPage County Health Department and I have been for 6 years. Years ago, when DuPage Health Coalition created a premium assistance program called, Silver Access, the only program like it in Illinois, DCHD staff was thrilled to be able to offer this additional premium assistance to our clients since we see a large number of immigrants, self-employed adults and families earning above the Medicaid threshold when job based insurance is not present. For years, we have worked with Marina Sedory, the director of Silver Access, as DHC helped 500 clients initially and 700 clients currently. I love telling clients that the closest program, like Silver Access, is Madison WI. I am also very impressed with the mandatory orientation that Silver Access has each year. The first year the topic was health literacy. I have attended all the orientations and I have been impressed by all of them.
As a social service referring Community Health Worker, another DHC program that I refer clients to is Dispensary of Hope. I meet with many clients at the Medicaid office that have been denied Medicaid and do not have a special enrollment for Marketplace insurance. These uninsured clients have a difficult time finding affordable medications. Dispensary of Hope allows these clients, at 200% FPL or lower, to have free medications. This service has been invaluable for our clients.

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DuPageHealthCoalition 01/19/2021

DuPage County Health Department is the gold standard! This year has brought them unimaginable challenges and we are honored for their support.

1

Professional with expertise in this field

Rating: 5

The initial mission and vision of, what is now the DuPage Health, was groundbreaking and, dare I say, almost impossible to believe that it would be successful However, the leaders of this organization were relentless in their goal of bringing medical access to individuals who desperately needed it. The development of the program and its services was a huge undertaking, but I believe that its success was due to the endless hours the team spent with local public benefits organizations, medical professionals, emergency room personnel and, of course, individuals in need, to find the best way for everyone to work together and bring primary health care to indigent populations in DuPage County. As a community organization who sees the needs of uninsured individuals on a regular basis, the DuPage Health Coalition is the "go to" referral for everyone who we see in need of insurance, marketplace questions and medical /pharmacy referrals.

The services offered by the DuPage Health Coalition have grown through the years and each new program is designed on the current needs of DuPage county communities with quick and efficient roll outs per geographical needs. To date, our organization has partnered with DHC to bring services like flu shot clinics, enrollment specialists, Covid-19 safety education materials, masks and PPE kits, directly to our location for the clients we serve. DHC also donated disposable medical masks to our staff and volunteers to help protect us during our food pantry distributions and client appointments during the beginning of the pandemic.

The dedication of this organization has been able to decrease the load of ER visits from chronically ill patients, provided financial assistance for insurance premiums, offer free and low cost prescription medication, provided peace of mind to thousands of uninsured individuals who know they have access to medical care if, and when, needed. Most importantly, they have saved people's lives.

I am very grateful to have DuPage Health Coalition in our community and as our partner.

Comments ( 1 )

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DuPageHealthCoalition 01/05/2021

Juanita and Wayne Township's commitment to their community is unmatched. Our partnership with them is a key component of our success and we couldn't be more grateful.

2

Professional with expertise in this field

Rating: 5

I currently and for the past 21 years have held the title of General Assistance Director for Winfield Township, one of the 9 townships within DuPage County, Illinois. The state-mandated cash assistance program which I administer includes a medical component for the recipients. Access DuPage has been invaluable to our clients and the township by providing low-cost prescriptions and physician visits. Generic prescriptions are $5 for the members of Access DuPage. Doctor visits can range from $5 to $15 including specialists. For recipients of our General Assistance program, even these small co-pays are out of reach. The township must make these payments for its G.A. Recipients and many of the precriptions can be quite costly for a local government's budget to bear. Being able to make the small co-pay instead of paying retail is a benefit to the township. Having low-income, chronically needy individuals in the Access DuPage program will ultimately forestall catastrophic medical issues by assigning people to primary medical care physicians or clinics. I wholly endorse this charily program as does Winfield Township by budgeting $7000 per year to Access DuPage

Review from Guidestar

2

Professional with expertise in this field

Rating: 5

As a staff member of an affordable housing organization, I rely on other efficient, effective nonprofits to provide crucial services, like healthcare, for our residents. Access DuPage provides such comprehensive care options at incredibly low cost and is often the only healthcare provider that we can refer our residents to. I applaud Access DuPage for their efforts and their consistency in providing great healthcare service for their clients.

Review from Guidestar

2

General Member of the Public

Rating: 5

DuPage County is fairly affluent, yet there are a large number of uninsured and underinsured residents as well. Access DuPage serves our community by screening clients seeking health care services, linking them to needed health services and/or a primary care-giver, and coordinating specialized services when neccessary. As is the case elsewhere, funding is often inadequate to the growing need, so Access DuPage must also seek grants, in-kind services, and other means of financial support in order to serve their clients. The most important aspect seems to be serving the clients with dignity, expertise, efficiency, and concern.

Review from Guidestar