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2018 Top-Rated Nonprofit

Direct Relief

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Nonprofit Overview

Causes: Disaster Aid, Disaster Preparedness & Relief Services, International, International Relief, Zika Virus

Mission: Direct Relief is a private humanitarian nonprofit organization based in Santa Barbara, California, with a mission to “improve the health and lives of people affected by poverty or emergency situations by mobilizing and providing essential medical resources needed for their care."

Results: Direct Relief has received a 100% fundraising efficiency rating by Forbes, been ranked by the Chronicle of Philanthropy as California's largest international relief organization, and topped Charity Navigator’s 2014 list of “10 of the Best Charities Everyone's Heard Of.” Direct Relief is the first nonprofit organization in the United States to be designated by The National Association of Boards of Pharmacy (NABP) as a Verified-Accredited Wholesale Distributor licensed to distribute pharmaceutical medicines to all 50 U.S. States and Washington, D.C.

Target demographics: improve the health and lives of people affected by poverty and emergencies.

Direct beneficiaries per year: frontline health workers access more than $500 million in medical resources they otherwise couldn't afford

Geographic areas served: the U.S. and throughout the world

Programs: equipping health professionals working in resource-poor communities to better meet the challenges of diagnosing, treating, and caring for people without regard to politics, religion, gender, race, or ability to pay.

Community Stories

45 Stories from Volunteers, Donors & Supporters

Ashok P.

Advisor

Rating: 5

Direct Relief is working with Shanti Foundation, Nepal for helping the poor, PLHIV, vulnerable, trafficking women, mega earthquake affected people etc. We are happy, honored and excited to work with them. We are expecting the same support in future. Thank you

Ashok Pandey (pandeyg7@gmail.com)

2

Professional with expertise in this field

Rating: 5

Ethical, responsible, resourceful, and well established with 70 years of experience in emergency relief and ongoing humanitarian needs. Whether you are looking for a charity in CA, one of the 5o states, or internationally- Direct Relief helps vulnerable people get the medicines and medical treatment they need regardless of politics, religion, or ability to pay. And, rest assured that my hard earned money isn't being spent on advertising, mass mailings or extravagant fundraising galas. This is a streamlined organization that uses technology to enhance the operations side and word of mouth to fundraise. Truly exceptional.

General Member of the Public

Rating: 5

I have noticed how they help a lot of contries around the world with medines. Specially during hurricanes devastations which is when the help is needed the most. As I can read in the news and reports Direct Relief is really taking the donations directly to the needed communities.

General Member of the Public

Rating: 4

I am very impressed with their donating policy and the fact that they cover fundraising costs.

1 Elba S.

Donor

Rating: 5

Direct Relief is an exceptional organization. Most importantly it's trustworthy. Direct Relief is at each and every major crisis, working, donating and helping in every way possible to make a positive difference. I commend the founder and all of the employees /staff /volunteers, you are truly dedicated and amazing human beings!

General Member of the Public

Rating: 5

Direct Relief did fantastic work after the disasters in Santa Barbara last year!

General Member of the Public

Rating: 5

Such an amazing organization!!!! Super friendly and helpful staff

General Member of the Public

Rating: 5

This organization is the unsung hero of the non-profits . I’m so impressed with their focus, leadership, collaboration, true service hearts, and lifesaving impact across the globe. Our world needs a whole lot more of this. Thank you!

Professional with expertise in this field

Rating: 5

One of my favorite things about Direct Relief are the super detailed reports, which include stories, maps, and metrics, to inform supporters of their amazing work. Whether it be for an emergency or ongoing assistance, you can count on Direct Relief to transparently share about their work.

General Member of the Public

Rating: 5

Great team, very passionate about what they do. Hard and dedicated workers, glad there are people like them in the world!

Volunteer

Rating: 5

I honestly belief in this non profits purpose I have relationships with the organization through friends and I have seen the direct impact they can bring to the community. The organization is lead by leaders who are transparent and honest and believe in the non profit dream. The work in 50 states and 90 conutires and are accredited in their warehouse.

1

Volunteer

Rating: 5

Without a doubt one of the most ethical, transparent, and efficient charities out there. Their ability to excel at their own niche function in the sector is unparalleled. They're also the only nonprofit organization that distributes charitable medicines to all 50 states, as well as more than 90 countries. Furthermore, 100% of designated funds go to the donors program of their choosing. Thankful to have been a part of such a great organization.

1

General Member of the Public

Rating: 5

I was able to meet part of the Direct Relief team at a social function. They explained to me in essence what they all strive for, and that’s helping people in difficult and unfortunate situations. It was very inspiring to see such a nice, caring collective of people doing what they’re all passionate about!

Keep up the good work guys!!!

General Member of the Public

Rating: 5

I’ve been watching DR for the past few years continue to transform their processes to be a world class organization. They are doing important work that we need to stand behind and support. One of my favorite qualities of DR is that your donation goes 100% to relief!

Volunteer

Rating: 5

Love Direct Relief. Trustworthy. Effective. My favorite.

1

Volunteer

Rating: 5

Since Direct Relief is "in our back yard" many of the local kids here in Santa Barbara have formed clubs at our local High Schools, they are called Youth 4 Direct Relief or Y4DR. Almost all of the SB high schools have clubs now. The kids collectively raise money and awareness for Direct Relief. It has been such a positive experience for all of the kids. As they learn about what Direct Relief is doing they also learn about things happening in our world at large. Direct Relief has been very support and helpful with these kids recognizing the importance of our youth and of educating the community about the amazing work they do. Through all of this the kids have learned that they can effect change in the world, that our little community has grown a non-profit that works all around the world from Africa to our own Neighborhood Clinics. We feel proud to play a small part in the awesome work they do.

1

Client Served

Rating: 5

One of the most responsive and trustworthy charities I have worked with.

3

General Member of the Public

Rating: 5

Direct Relief is an incredible organization that has provided medical supplies to local community health clinics where I've worked for years. Without their donations we would not be able to provide the medications and supplies for medical care that are needed. Not only is their support local, but their reach spreads around to world for disaster relief and rare diseases requiring expensive and hard-to-acquire medications.

2

General Member of the Public

Rating: 5

This is an amazing charity that strives in improving people's well-being. They help individuals all over the world including the United States, by sending prescription medicine and medical supplies. I am very impressed with the level of care they provide and the dedication and passion of the staff. One of the employees, Samir, is a wonderful addition to this organization because he is very knowledgeable in the health field and very passionate about improving the lives and health of citizens around the world. I highly recommend this non-profit organization.

2

General Member of the Public

Rating: 5

Direct Relief is an amazing non-profit organization with an incredible mission to aid those in need that are affected by poverty or natural disasters. They send pharmaceutical medicines and medical supplies all over the world including the United States. Their staff is amazing as well, they are very dedicated to helping people. One of their employees, Samir, is very passionate about what he does and dedicates all of his time and energy to make sure everyone gets the help they need. This is truly an incredible organization and I highly recommend it.

1

Volunteer

Rating: 5

This is an incredible and inspiring nonprofit organization. Everyone i have had the pleasure of working with is full heartedly committed to their noble cause, and their support is critical for those affected.

2

General Member of the Public

Rating: 5

Direct Relief continues to provide resources to those in need; in critical times of emergency situations and those affected by poverty worldwide. Through their continued support and the framework of the foundation's operations, Direct Relief continues to improve lives. They are an essential non-profit for our global community.

2

Professional with expertise in this field

Rating: 5

This nonprofit company is exceptional, it is the only company that will actually help people in need with prescription medications that are easential to health and wellbeing that they would not be able to get otherwise. Not only do the donate and also help personally distribute these essential medicinal necessities but they also help with in the United States as well as all over the world to people in need. One of their employees, Samir, has been inspiration to health care community and as a health care professional I fully support this company's mission and service. I genuinely hope more will come together to support nonprofit comapies like this because it is one of the vital necessities our world is currently lacking.

1

General Member of the Public

Rating: 5

They have been such a pleasure to work with, the nicest, most genuine people you can get. Working with Samir has been a blessing. They are the only nonprofit that actually delivers prescriptions in the US. We need to support companies like this that actually make a difference!!

1

General Member of the Public

Rating: 5

As a public health professional who has worked almost entirely in the non profit world, I can absolutely say Direct Relief has been one of the best non profits promoting global health I have ever come across. It is unique for a non profit to tailor its assistance efforts to each particularl circumstance as opposed to using a cut and paste program for all scenarios. I'm fairly new to the charity sector in the USA but am so impressed by Direct Relief and really do look forward to working with, and perhaps one day for, this organization. 5 stars all around!

1

Advisor

Rating: 5

I am the advisor for the Youth for Direct Relief at Dos Pueblos High School. DRI is an incredible organization and I am proud to play a role. We donate every year through the Flower Drive. The entire staff is friendly, professional and effective. I am happy that a nonprofit like DRI exists to do so much great work around the world.

1

Donor

Rating: 5

Huge supporter of Direct Relief! They recently went to Haiti to check on the shipment of medical supplies that they sent after hurricane matthew and nearly everything had made it to the end medical partners within ~3 weeks!

1

General Member of the Public

Rating: 5

I volunteered here during my summers back in town when I was in college. This is a great organization and I am really proud of the work they do all around the world. We now donate annually.

1

General Member of the Public

Rating: 5

Great organization that does everything to make the lives of others better. I highly recommend Direct Relief. Their staff is amazing as well

1

Volunteer

Rating: 5

Direct Relief is everything I could imagined and more. I highly recommend

1 Andrew103

Donor

Rating: 5

I am a wholehearted supporter of Direct Relief, an organization that provides emergency relief and supplies to those in immediate need worldwide. When I make a charitable donation to Direct Relief, I know that my gift will be well spent providing care and supplies to those impacted by disaster and most in need. As an example, soon after Hurricane Katrina, the tsunami in Indonesia and devastating earthquake in Haiti, I received emails from Thomas Tighe, CEO, describing what happened, who's affected and what Direct Relief is doing to help. Direct Relief's assistance is a Godsend. I know from experience: when my family lost our home in the 2008 Santa Barbara Tea Fire, we learned just how important it is to have immediate help available. Andrew S. Bermant

1 A.Caroti

Volunteer

Rating: 5

A minimal amount of research on the work of Direct Relief would be sufficient to comprehend why exactly the organization truly does "deliver a world of good". The four star rating by Charity Navigator and 100% efficiency proclaimed by Forbes clearly define the wonderful and successful work of this organization; however, it was not until I worked as an intern there over this summer that I learned the extent to which Direct Relief will go to ensure they are helping the most amount of people possible. The staff and board members are extremely friendly, dedicated and passionate about their work, which is reflected in the organization's efficiency and transparency. The internship was not only an extremely fulfilling work-experience, but it has set a personal standard for how I would like (and expect) all charities to function. Direct Relief is a one-of-a-kind organization, which deserves publicity and support in order to assist it in its exemplary, continuously expanding mission.

Review from Guidestar

3

Donor

Rating: 5

have been associated with and donated to this organization for more than 10 years. As a volunteer and a donor, I am so glad to support a non-profit that is so transparent... you can go on their website and see exactly what is shipped where.

2

Volunteer

Rating: 5

This is an exceptional organization. Great to work with.

Previous Stories
5

Professional with expertise in this field

Rating: 5

Full disclaimer - I worked at Direct Relief for a few years. So, while I may maintain some sort of bias, I also know the organization from the inside out. Having worked there, I can say with confidence that I can't imagine a smarter, more ethical group of people than those at Direct Relief - people who on a daily basis work to get medicine to people who need it, and who serve as responsible stewards of donor money. I'm involved with a number of non-profits, but I'd give my highest rating to Direct Relief, and it's the one I donate to.

Review from CharityNavigator

2

General Member of the Public

Rating: 5

My wife and I have been contributing to DRI for many years now because it always responds in a timely way when disasters strike around the world. It is staffed largely by volunteers so more than 90% of a contribution goes towards medical supplies, etc that it sends out. Ie, its administrative overhead is very low. It also has the flexibility to find and fill an unmet need that other organizations overlook. After the earthquake and tsunami in Japan in March 2011 DRI found that the Japanese health system was up to meeting the needs of the victims. So, it contributed funds to NGO's providing support for housing, counseling, etc.