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Dial-A-Bus of Benton County

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Volunteering Oportunities

Nonprofit Overview

Causes: Human Services, Transportation Assistance

Mission: -

Programs: Demand response service: volunteer drivers transport clients to destinations requested by clients.

contract service: drivers transport developmentally disabled clients to/from vocational workshops.

service between counties: the organization provides connecting round trips between benton and lincoln counties and benton and linn counties.

Community Stories

3 Stories from Volunteers, Donors & Supporters

Client Served

Rating: 1

They are the worst I have ever seen . When you call to book a ride there attitude is hostile especially that Jenny . They refused me a ride for 8 months ( registered paratransit with corvallis ) because I wasn’t working or school . They had a year or two where they got big cash yet even more impossible to get a ride . When they have a change in policy no one is ever notified quote “ we’re busy “ when I could get any ride they burn out any volunteers and they quit . It has become so impossible I gave up and cannot even see my primary NP unless she comes to my house . They never have flyers or mailings so I am on my own shame on jerk employees !!!!!!!

General Member of the Public

Rating: 1

Dial a bus used to be very dependable. Unfortunately, over the last ten months, they no
longer giving the same service . Four times in the last ten months, they have either showed
up thirty minutes late, or didnt show up at all, even though I scheduled appointments a week ahead. When I call in to see why they havent come to pick me up, they tell me I wasnt scheduled, or the driver got lost, or some other flimsy excuse. I have missed three doctor appointments that I waited weeks for because of their lack of service. I am 88yrs old and
was depending on them. Its sad that I no longer have that service with them and have to wait weeks to get an appointment to see the doctor when I can prevail on someone to take
me. Very disappointing.



Rating: 5

I have been a volunteer driver at Dial A Bus since 2007. I find this job very satisfying and rewarding. The organization is run very ably and emphasizes a helping attitude.
The clients we serve are happy and very appreciative of the service.

Yigal T.