Dial a bus used to be very dependable. Unfortunately, over the last ten months, they no
longer giving the same service . Four times in the last ten months, they have either showed
up thirty minutes late, or didnt show up at all, even though I scheduled appointments a week ahead. When I call in to see why they havent come to pick me up, they tell me I wasnt scheduled, or the driver got lost, or some other flimsy excuse. I have missed three doctor appointments that I waited weeks for because of their lack of service. I am 88yrs old and
was depending on them. Its sad that I no longer have that service with them and have to wait weeks to get an appointment to see the doctor when I can prevail on someone to take
me. Very disappointing.
I have been a volunteer driver at Dial A Bus since 2007. I find this job very satisfying and rewarding. The organization is run very ably and emphasizes a helping attitude.
The clients we serve are happy and very appreciative of the service.