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2017 Top-Rated Nonprofit

CROSSROADS OF MICHIGAN

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Nonprofit Overview

Causes: Employment, Job Training, Nonprofit Management

Mission: TO PROVIDE COUNSELING AND JOB TRAINING SERVICES FOR THE NEEDY, UNEMPLOYED, HOMELESS AND ELDERLY, AND TO OPERATE A SOUP KITCHEN.

Programs: The organization provides life skills counseling and social service system advocacy to the needy, unemployed, homeless, and eldery. 11,575 individuals received counseling services in 2014. The organization provide funds and guidance necessary to secure photo identification and birth certificates to ensure access to social assistance programs.

the organization provides emergency supplies and services - food, clothing, prescriptions (on a one-time basis), and transportation. The organization operates a food pantry and a children's summer free lunch program. The organization provides funds to transport at risk families fleeing from domestic violence. The food pantry distributed 280,108 lbs of food to needy individuals in 2014. The summer lunch program served 1,844 meals in 2014.

the organization operates a no-fee employment agency and job readiness program for the chronically unemployed and underemployed - 77 clients placed in jobs and numerous clients visited resource rooms provided during 2014. The organization provide funds and guidance necessary to secure photo identification to ensure access to jobs. The organization provides funds for transportation for job placement purposes.

Community Stories

18 Stories from Volunteers, Donors & Supporters

Volunteer

Rating: 5

This incredibly successful and creative organization is always looking for new ways to help the disadvantaged. They have developed volunteer resources so they can venture into new roles with the manpower to get things done. They treat their clients with respect, and help them in any way they can, or refer them to places that can help them.

Volunteer

Rating: 5

I have volunteered for several years. I see how positive and caring the staff is. Crossroads is a very important resource for the clients who are in need of so much help.

Volunteer

Rating: 5

Our volunteer group at St Owen's has had a great experience working with the staff
at CROSSROADS. Our meal prep with their guidance has worked out well. ..and to be able
to visit with the guests is a joyful time. Cheers for CROSSROADS. Keep up the good work!

Board Member

Rating: 5

I gave volunteered at Crossroads, which was fabulous experience with inner city individuals and families. I am much less apt to be judgmental or make assumptions about people through meeting their needs for food, medicine and clothing. The leadership team is very compassion and caring!
Theyaccomplish miracles as if they were daily events.

Board Member

Rating: 5

I have been volunteering with Crossroads for close about 20 years. Crossroads provides a Sunday Soup Kitchen in downtown Detroit on W Grand Blvd. During the week, Crossroads provides counseling services to help our client solve a multitude of problems that they deal with on a regular basis. We try to help solve the emergency. Then we try to help improve the overall situation. We can help in various ways with food, clothing, job training, counseling and other emergency assistance. Crossroads provides important services to our Detroit residents.

Donor

Rating: 5

Great non-profit that takes is the only large Sunday Soup Kitchen in operation in Detroit and depends completely on volunteers to bring and serve the meal. What a brilliant way to create meaningful opportunities to care for each other. They also are dedicated to helping their clients get the help they need by doing extensive interviews and really walking with people in crisis. Plus, they operate on a small budget. An excellent agency dedicated to helping those who are struggling with basic needs.

Volunteer

Rating: 5

I have been a volunteer at Crossroads for many years. I have the privilege of seeing clients weekly to assist with food, clothing, ID, transportation costs and many other services.
Before Obama Care we were often the only organization that helped with medications
and hospital social workers made sure their patients had our number so we could assist them.

Identification is something most of us take for granted but for those who never had ID trying
to get ID post 911 can be a very frustrating experience. They need birth certificates and other forms of ID to get ID! We help them thru the maize and pay for their birth certificates and ID if they have no means to pay for it themselves.

We have a Parenting program for young parents and their children and assist not only with education but also diapers and formula. We also have a Crossroads Employment Office for those ready and able to work where they receive assistance with job leads and resume's
and bus tickets to get those interviews and jobs.

Those we serve are very grateful for our help. One gentleman was so thankful for the food,
and services we provided he thanked God right there for sending him to me that day. I will never forget that for those with so little we are a lifeline for them.

1 Fritz D.

Board Member

Rating: 5

This organization has been helping people for nearly 46 years in all sorts and kind of ways. It gets better with each year thru the use of wonderful volunteers!

Volunteer

Rating: 5

A recent releasee from prison came by last week for help getting his Michigan picture ID. He had been frustrated since his release in May because he needed a birth certificate and Social Security card to get the ID and he needed a picture ID to get his birth certificate and Social Security card. His parole officer suggested he come to Crossroads for help navigating the system and he walked out from his visit with Crossroads with a smile and a plan that would allow him to get the ID.

Volunteer

Rating: 5

Crossroads does a great job of feeding 500-600 deserving people each Sunday. I have served 2 times and you could tell the people who were fed were happy that they received good, nutricious food in a welcoming facility. Our team of servers left with a feeling that they helped make a difference by giving back to those who were in need.

Mary Sue L.

Volunteer

Rating: 5

One of the most rewarding experiences I've had is serving lunch at Crossroads twice a year with my church. They serve such a needy population! They are well-run, too. I will be helping them as long as I can!

Volunteer

Rating: 5

The community in which we participate to prepare a Palm Sunday meal at Crossroads has morphed from a church-based circle of volunteers to an eclectic gathering of old church friends, a group of very ardent volunteers from Starbucks locations around the metro area, family and friends. Many of us were brought to this place of love and fellowship by our beloved and dearly departed Harry T. Cook, who was our Spartacus in championing Crossroads and the very important work it does every day. Crossroads has made an enormous impact in all of our lives, and we are blessed to be able to share and spread their mission.

Donor

Rating: 5

I visited Crossroads on behalf of my company in order to determine if we wanted to donate. I was pleasantly surprised at the work they are doing. They listen to their community and determine the needs and the best way to help. I was shocked to learn that they are the only soup kitchen open on Sundays! Really?! The staff are so caring and helpful. Keep up the great work!

General Member of the Public

Rating: 5

Very caring, getting Detroiters back on their feet with everything from driver's licenses to bus passes, to clothing for job interviews. And soup kitchen every weekend as well !

Board Member

Rating: 5

Countless times I have seen Crossroads have a lasting impact on the life of deserving clients. It can be serving a hot meal on Sunday, helping with bus fare for a new job or providing documentation that allows a client to receive needed services.

Ashliegh M.

Professional with expertise in this field

Rating: 5

Crossroads of Michigan does phenomenal work for people all around. They recognize the barriers that are keeping people from becoming self sufficient- employment, parenting needs, food, clothing, identification, birth certificates, hygiene, prescription assistance and more. Every Sunday, Crossroads feeds between 500-800 people in their Sunday Soup Kitchen, which is the only Sunday Soup Kitchen in Detroit. All of their work is done by dedicated volunteers who recognize how important the mission of Crossroads is to the city of Detroit.

Volunteer

Rating: 5

The first time I volunteered for Crossroads with my church, I was about 10 or 11. I remained safely ensconced behind the counter, ladling steaming tomato barley soup into to-go sytrofoam containers. I could smile through the small window at the visitors, but I got a lump in my throat thinking about going "out there" - at the time, the cafeteria was about 25 wrought iron tables. Crossroads was my first face-to-face encounter with homelessness in Detroit, as a young suburbanite, our guests were very different from me. What could I have in common with them? I was young and intimidated, but under the guidance of Sister Liz and my pastor, the late Rev. Harry T. Cook, I knew not to be scared, either. There was nothing wrong with our guests, they would be happy to chat with me. Back in the year 2007, I was too shy, but when our church returned the following year, I felt more confident. And, I was shocked that I even recognized some of our guests from last year. At 12, it didn't stick that I recognized them because of the cycle of poverty and injustice manifested in our community; I just knew they still needed a helping hand. I ventured out, under the guise of washing down some tables, and made small talk with a guest. It wasn't any harder than talking to a stranger is under any other circumstance. At 13, I talked to a few more guests during our annual meal. As the years have gone by, I spend increasing lengths of time out in the dining room with guests of Crossroads. Crossroads relocated into a larger facility with a larger dining room and kitchen. Our church, since closed, still convenes former parishioners to assemble our annual meal. Over 18 meals, in 18 years, I've met the most loving, intelligent, optimistic members of our community who benefit from the many services Crossroads provides, including but not limited to hot meals. I've seen the good Crossroads provides our community, and every year I hope there are fewer neighbors in need of their services. Not only has 18 years of volunteering annually with Crossroads helped me to humanize my destitute brothers and sisters, but it's helped me recognize that economic insecurity, food security, and poverty, can be just one bad break around the corner for any of us, one diagnosis away, one letter from the bank can make us more dependent on each other. And Crossroads professional and volunteer services will be there for anyone whose situation changes and needs that help. I hope that as members of our community, more supporters, through time or finances, help Crossroads in this mission.

Aja Kiri G.

Volunteer

Rating: 5

Crossroads is a great place to help serve the most needy in our community. Whether you are helping prepare or serve meals at the Soup Kitchen or seeing a client for the first time as a counselor, you are sure to leave feeling like you've made a difference in an efficient and organized way.