I received excellent care here until the pandemic.
However, over the course of the last two years, the level of care and organizational competency has plummeted to levels that not even Dante Alighieri could have imagined.
Case manager doesn’t return phone calls, and makes no apologies for the… inconsideration.
Then there are the doctors nurse practitioners. On the medical side, NP Magboo, is so unprofessional that she actually threw my case file at me and stormed out of the room before finishing my appointment. Why? Because I said I didn’t care to hear some anecdote she was going on about.
The Psychiatric NP, Mr. Kwon, is a decent np, but is clearly overworked, overwhelmed and, I suspect, horribly underpaid.
Then there’s the administration. When I called the admin office to voice my discontent, Mr. Anderson – Quality Management Director, pretended to be a doctor and told me everything was my fault because I was not listening to, “the experts.” … WHAT!?
If you’re on Medicaid, as I am, I understand your options are severely limited. Nonetheless, I would strongly encourage you to go elsewhere. I am going to have to find all new providers, which will be a giant pain-in-the-ass, but hopefully less painful than Cope’s lubeless sodomy.
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- EIN 86-0363717
- (520) 792-3293
- 1477 W Commerce Ct Tucson AZ 85746-6016 USA
- www.copecommunityservices.org
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Nonprofit Overview
Causes: Health, Mental Health, Mental Health Treatment, Public Health, Substance Abuse Dependency, Prevention & Treatment
Mission: The agency is dedicated to enhancing the health of individuals and the community. The agency serves as a catalyst for behavioral change through flexible, creative and caring programs that recognize the dignity of people.
Programs: Smi serivces- outpatient rehabilitation, case management, and managed care for the serious mentally ill. General mental health and prevention/substance abuse- outpatient rehabilitation and counseling for the adult public. Case management and therapy services for drug and alchohol dependent adults. Other mental health services including: prevention, economic development, software development for social service agencies, and equipment recycling