Not impressed! Our family found a dog on Cooper's chance website that we were interested in. I filled out the online application and sent it in. Shannon replied to me a few days later saying the dog was available for adoption and that we could set up a time to have her for a 72 hour trial before we adopted her. We exchanged one more email and then I Asked if we could get her on the upcoming weekend. She said that would work and we set a time. The morning of our meeting she emailed and said she had to take her daughter to get a breathing treatment and asked if could we reschedule. I replied and said I'd like to move it to the next weekend if we couldn't do it later that day. I never heard back from her! I gave her the benefit of the doubt that maybe her daughter was ill, but she didn't even have the courtesy to tell me that if it was the case. After now reading all of the bad reviews on several sites I realize I am just getting the same poor service as everyone else. Too bad, we really wanted to give one of her dogs a good home!!
I adopted a dog from the President of Cooper's Chance Animal Rescue in Chandler, AZ in mid December 2016. I was told that I would be mailed the paperwork for the dog's shots and other records since she was not prepared to provide them at the time of the adoption. I was also told that the adoption fee included the chip which the dog had been given. It took more than 2 weeks and several contacts to get the vaccination paperwork. Seven weeks later I was told that the dog had no chip registration since she never had the dog chipped. I have tried to call and email Cooper's Chance Animal Rescue and almost never get a response. NOT A BUSINESS I WOULD RECOMMEND!!!!! If this is how she takes care of her clients I have serious doubts about how she cares for the animals. Is she doing this just for the 501c tax write offs?
I sent several messages and filled out an application, without any response. It's like they weren't interested in placing any of their animals. We ended up going to the local shelter instead. Sad!
MY FAMILY HAD ADOPTED A DOG FROM THIS ORGANIZATION AT FIRST ALL WAS GOOD UNTIL THE RECIEVED OUR DONATION. WE HAVE MADE SEVERAL ATTEMPTS TO REACH SOMEONE BOTH BY PHONE AND BY EMAIL WITH NO LUCK. THE DOG IS AWESOME BUT THE CONNECTION BETWEEN OUR DOGS AND CAT ARE NOT SEEING EYE TO EYE AND ARE GETTING WORSE EACH DAY!! THIS EXPERIANCE HAS REALLY LET US DOWN AND WILL NEVER TRUST ANY OTHER ADOPTION FACILITY AGAIN. AND TO ADD THEY ARE SUPPOSE TO HAVE US SIGN A CONTRACT WHICH WE DID AND THEY HAVE NEVER TOOK IT !! RUN VERY POOR VERY UNPROFESSIONAL SHANNON YOU NEED TO RETHINK WHO YOU HAVE WORKING FOR YOU AND MAY NEED TO RESTRUCTURE YOUR BUISNESS TO BE ALITTLE MORE CUSTOMER FRIENDLY ! I MYSELF RUN A BUISNESS AND KNOW THAT WITHOUT CUSTOMERS WE HAVE NOTHING!!! PLEASE