Causes: Consumer Protection
Mission: Cfa provides consumers with a well-reasoned and articulate voice in decisions that affect their lives through research, education and advocacy. In particular, cfa looks out for those who have the greatest needs, especially the least affluent.
Programs: Education - cfa disseminates information on consumer issues to the public and the media as well as to policymakers and other public interest advocates. This is achieved by national social marketing campaigns, national education information and distribution, conferences, reports, news releases and by website.
advocacy - cfa works to advance pro-consumer policy on a variety of issues before congress, the white house, federal and state regulatory agencies, state legislatures, and the courts. Cfa's staff works with public officials to promote beneficial policies and to ensure a balanced debate on important consumer issues.
research - cfa investigates consumer issues, behaviors and attitudes using surveys, polling, focus groups, and literature reviews. The findings assist consumer advocates and policymakers as well as individual consumers. This research also provides the basis for consumer information and education efforts.