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2017 Top-Rated Nonprofit

CONSUMER ACTION

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Nonprofit Overview

Causes: Civil Rights, Civil Rights, Social Action & Advocacy, Consumer Protection

Mission: Through multilingual consumer education materials, community outreach and issue-focused advocacy, Consumer Action empowers underrepresented consumers nationwide to assert their rights in the marketplace and financially prosper.

Target demographics: We help consumers prosper financially.

Direct beneficiaries per year: 7,000 plus community-based partners; 121,000 plus individuals

Geographic areas served: Nationwide

Programs: Consumer education. To empower consumers to assert their rights in the marketplace, Consumer Action provides a range of educational resources. Community outreach. With a special focus on serving low- and moderate-income and limited-English-speaking consumers, Consumer Action maintains strong ties to a national network of nearly 7,500 community-based organizations nationwide. Advocacy. Consumer Action is deeply committed to ensuring that underrepresented consumers are represented in the national media and in front of lawmakers.

Community Stories

34 Stories from Volunteers, Donors & Supporters

1 Al A.1

Professional with expertise in this field

Rating: 5

I have worked with Consumer Action for over 7 years and they are a great organizational partner in serving our common communities of interest. Their material and presentations are extremely useful and cover a great area that we can use on a regular basis.

1

Professional with expertise in this field

Rating: 5

Consumer Action has been a great organization to work with for over five years. They provide my nonprofit organization with free materials that we use to educate our clients. I love their monthly newsletter that keeps me updated with what’s going on in the industry.

LaTesha Slappy

1 Liz M.2

Professional with expertise in this field

Rating: 5

So many thanks to Consumer Action. Provided me my first fin. Ed. Training in Portland, OR almost 20 years ago. Im still promoting and advocating financial capability for all. Just attended my 5 th Empowerment conference in Chicago. Such great and useful information every year. So much to take back to WA State. Thank you again CA for the invite.

1

Professional with expertise in this field

Rating: 5

Consumer Action has the best materials for community organizations to disseminate financial literacy learning and brings together the leading professionals in the field for trainings and community updates

1 Gina M. DeNardo G.

Professional with expertise in this field

Rating: 5

A great resource for promoting financial education and awareness. By using the information and trainings they offer I have not had to reinvent the wheel!

1

Professional with expertise in this field

Rating: 5

Consumer Action does a lot of great things for my organization, including developing relevant and insightful financial education materials. Also, they host great conferences each year bringing like-minded organizations together to create better opportunities for consumers.

1

Client Served

Rating: 5

I've been providing financial education in Arlington, VA for close to 20 years and I've always been able to count on Consumer Action for reliable information on every money and consumer-related topic. They are constantly developing new resources to respond to changes in society. I'm grateful that their resources are free and available in Spanish because I serve a large Spanish-speaking population.

1

Professional with expertise in this field

Rating: 5

Consumer Action provides me timely information that I can use with my audiences. Their newsletter is always informative, containing well-written articles about current issues that resonate with the consumers I teach. Their annual conference has been one of the most informative that I've attended during my career teaching financial education - I highly recommend participating in one if you haven't already. The people I've met from all over the country share my passion for consumer education and awareness.

1

Professional with expertise in this field

Rating: 4

This is an excellent partner for The Alliance For Consumer Protection. Both agencies have a passion for making a difference in the lives of financially struggling. ACP uses a plethora of their materials on multiple levels. As executive director for ACP I personally have been intellectually​ stretched at two of their programs. This is a good partnership

1

Board Member

Rating: 5

I am honored to collaborate with this organization! I admire the relentless commitment to consumers by providing multilingual consumer education materials, community outreach and issue-focused advocacy. These efforts give opportunities to low- and moderate-income, limited-English-speaking, and other underrepresented consumers nationwide to financially prosper through education and advocacy.

1 johnpaulsoto

Professional with expertise in this field

Rating: 5

Consumer Action has provided me and my clients educational and advocacy materials over the last 3 years.
This agency’s ability to reach frontline workers who work with underserved and vulnerable populations is great, and increases all the time.
C. A. has provided me, my staff, and my agency the tools to better serve our clients and help them be more successful

1

Professional with expertise in this field

Rating: 5

Consumer action is a wonderful ally in helping me and my clients with knowledge and alerts about things that affect all of us. The publication that teach about financial stability are fantastic.

1

Professional with expertise in this field

Rating: 4

Consumer Action has provided me with free consumer education materials to share with my clients like, "You can buy a home" and "Keeping your home." They also share out a "Scam gram" newsletter that provides educational information about scams that are currently out there and happening so my staff and I can be aware and up to date about the issues occurring and we can effectively educate our clients. In addition Consumer Action provides education to advocates to assist them in their work. I have learned so much from Consumer Action that assists me and my staff with our work as a local HUD approved housing counseling agency.

1

Professional with expertise in this field

Rating: 5

I started attending consumer action workshops and their annual conference for the first time this year. I have learned so much valuable information that I have been able to use to assist my clients. Consumer-action.org has a substantial amount of information that I wish I would have known about years ago. One of the best organizations that I've interacted with.

1 Bill D.3

Professional with expertise in this field

Rating: 5

I’ve attended Consumer Action’s annual conference for non-profit organizations for several years. Ive always found the sessions to be informative, and have appreciated the chance to connect with other folks who are interested in improving economic security for vulnerable families in America.

1 Stefanie G.

General Member of the Public

Rating: 5

Consumer Action has my back, letting me know when there is movement on important legislation and publishing informative guides on hot topics, like fake news. It keeps me informed on news I might not read elsewhere.

1

General Member of the Public

Rating: 5

Consumer Action is a magnificent partner and a great resource.

1

General Member of the Public

Rating: 5

Consumer action is my “go to site” for consumer information. Their articles guide me in my decisions. During this time of false information, I rely on them for accurate analysis.

The protection consumers once enjoyed is being dismantled and Consumer Action continues to inform and protect consumers with it’s timely information and analysis. Kathy Howard

1

Client Served

Rating: 5

Consumer have help me save money in purchasing large items and informing me of my right and some basic knowledge I did not know. They have also help me in educating me on other products that I was not aware of. The staff is always professional and very helpful. I have received there assistant in mentorship in putting together classes to educate my employees on finance and help them on purchasing insurance.

1

Professional with expertise in this field

Rating: 5

our agency, Collaborative support Programs of NJ, receive great benefit from the Consumer Action resources, financial education material, publications and newsletter when providing services and education to our low income disabled clients. Networking with the Consumer Action team for the last 6 years has been a plus to our organization.