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2018 Top-Rated Nonprofit

CONSUMER ACTION

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Nonprofit Overview

Causes: Civil Rights, Civil Rights, Social Action & Advocacy, Consumer Protection

Mission: Through multilingual consumer education materials, community outreach and issue-focused advocacy, Consumer Action empowers underrepresented consumers nationwide to assert their rights in the marketplace and financially prosper.

Target demographics: We help consumers prosper financially.

Direct beneficiaries per year: 7,000 plus community-based partners; 121,000 plus individuals

Geographic areas served: Nationwide

Programs: Consumer education. To empower consumers to assert their rights in the marketplace, Consumer Action provides a range of educational resources. Community outreach. With a special focus on serving low- and moderate-income and limited-English-speaking consumers, Consumer Action maintains strong ties to a national network of nearly 7,500 community-based organizations nationwide. Advocacy. Consumer Action is deeply committed to ensuring that underrepresented consumers are represented in the national media and in front of lawmakers.

Community Stories

45 Stories from Volunteers, Donors & Supporters

2 Damian J. C.

Professional with expertise in this field

Rating: 5

I was able to attend the train the trainer workshop for Insurance In The Sharing Economy. The educational materials are thorough and will allow me to better educate the community in which I serve. They provided great presenters who were very knowledgeable and engaging.

2

General Member of the Public

Rating: 5

The training and information provided at this training on Insurance and the Sharing Economy is AMAZING!!! Very useful and important information that I can now share with others within my community! If you have an opportunity to partner with them or attend a workshop, DO IT!!! The trainers are knowledgeable and professional!

2

Professional with expertise in this field

Rating: 5

This is the first Consumer Action seminar I have attended and it’s an amazing experience. The information provided is vital, worthy of your time and useful to all consumers in this ever evolving economy.

2

Professional with expertise in this field

Rating: 5

Consumer Action does a great job of providing advocates with pertinent information and timely training materials to educate our clients.

1

Professional with expertise in this field

Rating: 5

Wonderful training i would like to bring it to Athens Ga if feasible.
The speakers are very knowledgeable and interactive. Looking forward to the Chicago training :-)
Yt,Alvin Sheats

1

Professional with expertise in this field

Rating: 5

I have recently found out about consumer action through a mailer my supervisor received! She decided to let me go to the sharing economy insurance because of my constant exposure and with educating clients in homeownership and the pre-purchase phase of actual homeownership! The training has been so beneficial! It is interactive and extremely informative! I have learned so much thus far and looking forward to the national conference in Chicago!

1

Professional with expertise in this field

Rating: 5

The information learned has been very eye opening for me. I will definitely share this and order information for my staff and community agencies.

1

Professional with expertise in this field

Rating: 5

Great class on the sharing economy in Atlanta, GA!! Good info.

1

General Member of the Public

Rating: 5

Consumer Action has great information to help everyday consumers navigate the confusing and everything financial landscape. They also keep abreast of breaking new and consumer financial protection which in now more important than ever. Thanks Consumer Action!!!

1 ConsumerMom

Volunteer

Rating: 5

Consumer Action does amazing work as advocates and educators for consumers nationwide. Their website, social media sites and publications go a long way to helping consumers navigate the complex marketplace. They produce materials in many languages - to help at risk populations like new immigrants. They also offer a hot line to answer questions. T

Previous Stories
2

Professional with expertise in this field

Rating: 5

Great organization that really works to help all consumers. One of the few consumer orgs to publish information in many languages and to work to educate non-English speakers about consumer rights and laws. Their hotlines, websites, community outreach efforts and conferences are wonderful resources.

1

Professional with expertise in this field

Rating: 5

I have worked with Consumer Action (CA) and many other nonprofits for decades. CA is among the best. They research their issues thoroughly, are top experts, and apply balanced and rational analysis and decision making. The training programs they provide and the newsletter they produce are filled with useful and critical information. Having informed consumers who can make wise choices is critical to our country's economic well-being and CA is a great contributor in this important area. They also advocate effectively with providers of consumer services to bring about positive change. I highly recommend them.

Previous Stories
1

Professional with expertise in this field

Rating: 5

Consumer Action is an excellent consumer advocacy organization. I worked with them when I was a banker in the community development field and have continued to follow them during my several years in retirement. They take the time to thoroughly study issues and form well-grounded opinions. They can be counted on to be knowledgable and well-reasoned in their actions. They effectively act for the benefit of the consumer.

1 Al A.1

Professional with expertise in this field

Rating: 5

I have worked with Consumer Action for over 7 years and they are a great organizational partner in serving our common communities of interest. Their material and presentations are extremely useful and cover a great area that we can use on a regular basis.

1

Professional with expertise in this field

Rating: 5

Consumer Action has been a great organization to work with for over five years. They provide my nonprofit organization with free materials that we use to educate our clients. I love their monthly newsletter that keeps me updated with what’s going on in the industry.

LaTesha Slappy

1 Liz M.2

Professional with expertise in this field

Rating: 5

So many thanks to Consumer Action. Provided me my first fin. Ed. Training in Portland, OR almost 20 years ago. Im still promoting and advocating financial capability for all. Just attended my 5 th Empowerment conference in Chicago. Such great and useful information every year. So much to take back to WA State. Thank you again CA for the invite.

1

Professional with expertise in this field

Rating: 5

Consumer Action has the best materials for community organizations to disseminate financial literacy learning and brings together the leading professionals in the field for trainings and community updates

1 Gina M. DeNardo G.

Professional with expertise in this field

Rating: 5

A great resource for promoting financial education and awareness. By using the information and trainings they offer I have not had to reinvent the wheel!

1

Professional with expertise in this field

Rating: 5

Consumer Action does a lot of great things for my organization, including developing relevant and insightful financial education materials. Also, they host great conferences each year bringing like-minded organizations together to create better opportunities for consumers.

1

Client Served

Rating: 5

I've been providing financial education in Arlington, VA for close to 20 years and I've always been able to count on Consumer Action for reliable information on every money and consumer-related topic. They are constantly developing new resources to respond to changes in society. I'm grateful that their resources are free and available in Spanish because I serve a large Spanish-speaking population.

1

Professional with expertise in this field

Rating: 5

Consumer Action provides me timely information that I can use with my audiences. Their newsletter is always informative, containing well-written articles about current issues that resonate with the consumers I teach. Their annual conference has been one of the most informative that I've attended during my career teaching financial education - I highly recommend participating in one if you haven't already. The people I've met from all over the country share my passion for consumer education and awareness.

1

Professional with expertise in this field

Rating: 4

This is an excellent partner for The Alliance For Consumer Protection. Both agencies have a passion for making a difference in the lives of financially struggling. ACP uses a plethora of their materials on multiple levels. As executive director for ACP I personally have been intellectually​ stretched at two of their programs. This is a good partnership