CVIM once had 10 stars when Dr. Mary Brennan Wirshup was the medical director. Since her passing in 2022, this clinic has changed.
They lost of lot of great staff and volunteers since Dr. Wirshup's passing and it WAS BECAUSE of her passing that they left.
Patients are now being treated less than thinking, intelligent human beings.
The new dictator makes her appearance to patients when she want to dictate that they not come into the office until 15 minutes before the scheduled time, no matter how far they drive. And will reprimand you if you are late. If you are a no show twice, you are denied much needed medication and medical assistance for 4 months. This is egregious, because things do happen in life that are not in everyone's control.
When one patient asked to have enough medication refilled so that they would all be refillable at the same time she was denied; making this a great hardship.
Patients have been told that they can receive a medication, promised that a written prescription will mailed to them if they cannot get into the office or that the prescription will be ready for pickup, but NOT called when the mediation is rescinded for renewal. When they ask about this they are demonized for creating a disturbance.
This is not a welcoming healthcare clinic and Dr. Wirshup is not being honored in this manner.
In 2010, I had no insurance, was unemployed after two back surgeries, was living in a homeless shelter and was diagnosed with pulmonary embolism (PE) after an ER trip/IP admit at Chester County Hospital. Dr. Mary provided me outstanding follow-up care, made sure I had the correct medications and dosages and provided a level of care that can only truly be defined as caring and compassionate. She is the doctor of the old days; the person who studied medicine to help people.
I live in FL and am now 5-years out from my first PE, and have recently had another PE. I am working; I have a home; I have insurance. The level of care I have now is substandard, at best, and I've had issues with my insurance company and healthcare providers who seem to be more attentive to profit than patient outcomes. If I still lived in the West Chester, PA, area I would pay CVIM out-of-pocket cash because I'd know that my recovery and healthy future were a priority.
This charity provides medical services on a sliding-fee basis or free of charge based on one's income. They have a full staff of volunteers, most of whom speak Spanish. They treat everyone, regardless of income, social status, etc., with the dignity and respect they deserve.