Mission: To enable individuals and families to obtain and sustain safe, decent, and affordable housing.
Programs: Homeless to housing: services are provided to help low-to-moderate income homeless individuals and families obtain and sustain appropriate rental housing. Specialized services are also available for veterans, those with disabilities, and the very low income. The organization's professional housing team members begin with an assessment to help identify a rental unit that an individual can realistically afford and that fits the individual's or family's needs. Relationships with more than 300 property providers across our footprint help to reduce housing barriers. Tenant education on rights and responsibilities is also provided. Once moved in, support services include temporary rent subsidies, individualized counseling, basic financial education and coaching, and connections to other community resources to boost income and/or to promote further stability and self-sufficiency. Additionally, the organization administers travelers aid, a service that provides free greyhound bus vouchers to assist individuals and their families who are seeking relocation to a safe, stable, and supportive home. Individuals must be: 1) fleeing domestic violence, 2) exiting jail, or 3) experiencing a medical emergency.
homeownership: services are provided primarily to help low-to-moderate income individuals and families buy a home or prevent a home from foreclosure. The organization is a housing and urban development (hud) approved agency and services are provided by certified housing counselors. Individualized counseling is coupled with classroom education to help individuals obtain knowledge and connections to down payment assistance and mortgage relief resources. Services also include basic financial education, including budget and money management and credit reports. In addition, a single family rehabilitation service is offered in nine counties in north carolina and provides financial resources for critical house repairs to help low-income, elderly homeowners remain in their homes.
financial literacy: services include the recruitment and training of volunteers to provide free tax preparation and filing for the low-to-moderate income population from mid-january through april 15, and offering monthly financial education sessions open to the public to provide practical tips and information to help individuals improve their financial stability. The organization also recruits and trains volunteers to become financial coaches. These coaches mentor individuals in the organization's homeless to housing program to further promote housing stability, helping these individuals set and follow a budget, reduce debt, increase savings, and understand credit.