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2016 Top-Rated Nonprofit

Community Housing Partnership

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Nonprofit Overview

Causes: Homeless & Housing, Homeless Shelters, Housing Development, Construction & Management, Human Services, Job Training, Vocational Rehabilitation

Mission: Community Housing Partnership’s mission is to help homeless people secure housing and become self-sufficient.

Results: Founded in 1990, Community Housing Partnership (CHP) is the only San Francisco nonprofit organization exclusively dedicated to providing permanent, supportive housing to formerly homeless individuals and families. Community Housing Partnership now owns or manages eleven affordable residential properties comprising 785 units, with an additional 265 units in development. These supportive residences address the needs of seniors, families with young children, emancipating foster youth, and adults with physical or cognitive disorders. We provide an essential and comprehensive network of services including employment training, job placement, a social enterprise, family and youth programs, substance abuse treatment and community organizing. These services annually impact the lives of 1,800 formerly homeless adults and children by supporting them in retaining their housing and leading stable, productive lives. We believe that people who were once homeless are uniquely qualified to create solutions that help others break the cycle of homelessness and poverty. Four seats on our 20-member Board of Directors are held by current residents and program participants, and 50% of our over 200 employees were once homeless themselves. For twenty years, CHP has demonstrated that permanent, supportive housing helps formerly homeless people to transform their lives and makes effective use of public resources. The daily cost for a unit of supportive housing run by CHP is approximately $34, half the $68 required to provide a unit of emergency shelter. Further, supportive housing provides opportunities for people to permanently exit life on the streets and achieve lasting change through accessing community engagement, educational and employment opportunities. With children in particular, early intervention through stable housing and effective youth programs that build both academic ability and self-esteem services are vital. Our successful model results in a 98% annual housing retention rate, the highest of any comparable organization in the country, the core metric for success in supportive housing, and the foundation from which individuals, families and San Francisco’s most impoverished communities achieve long-term stability.

Target demographics: Community Housing Partnership serves people in San Francisco who have experienced homelessness. All of CHP’s residents have suffered homelessness. One hundred percent are extremely low-income, and 98% subsist on less than $15,000 per year. Residents range from infants to elders, and more than 75% are people of color. Four out of five residents have documented disabling conditions due to mental health issues, physical limitations, substance abuse, and/or HIV/AIDS. These health consequences often persist and need attention well after the individual obtains stable housing.

Programs: CHP’s integrated services include: Permanently Affordable Housing: CHP owns and/or manages 11 housing sites in San Francisco with 785 units of housing for formerly homeless adults and children, and 265 new units in the development pipeline. All of CHP’s buildings are safe, secure residences with on-site property management and support services that help residents maintain their housing while achieving their greatest potential. Intensive Wraparound On-site Services: After moving into safe, secure housing, many formerly homeless people face daunting physical and emotional challenges, continuing to grapple with medical, mental health and substance abuse issues. CHP’s professional on-site support services and intensive case management staff work to develop productive relationships with residents, and offer an array of services including crisis management, counseling, housing retention, and linkages to health services and community resources. Treatment and Supportive Housing (TASH): Launched in October 2008, CHP’s newest program provides outpatient substance abuse and mental health treatment. Created in response to resident-identified needs, TASH’s six-month intensive treatment program integrates harm reduction groups, 12-step meetings, individual counseling, after-care and peer support. With housing retention as the first priority, clients work to identify and address the issues preventing them from achieving their personal goals. Employment Opportunities: Community Housing Partnership operates job training programs that annually support over 250 residents in addressing barriers, from mental health issues to limited work histories, which stand between them and employment. Designed to prepare participants for realistic and attainable employment, the Maintenance Training Program and Desk Clerk Training Program prepare clients for basic maintenance, property management, and front desk staffing jobs. In addition to job training, we launched Community Housing Partnership Enterprises in 2007, a social enterprise that creates employment by placing graduates in outsourced front-desk staff and maintenance positions in other affordable housing sites within San Francisco. Community Engagement: People who have been homeless often continue to feel disconnected from their community even after obtaining housing. To increase resident leadership and community engagement, the Community Housing Organizing Program (CHOP) offers internships, trainings and leadership development opportunities, encouraging residents to become active in the broader community while leading safe, healthy lives.

Community Stories

31 Stories from Volunteers, Donors & Supporters

1

Professional with expertise in this field

Rating: 5

I worked at Community Housing Partnership for almost five years, and grow my professional careen with the organization grow. I am a stronger believer of Housing is a Human Right. Community Housing Partnership’s mission is go beyond he clients security housing by helping with client achieve self-sufficiency. I am very excited to be part of CHP as part of the social change, when I hear our client’s success stories.

2

Professional with expertise in this field

Rating: 5

Having just completed my first year at CHP, I can say that it is truly an amazing place to work. The combination of talented, resourceful, and creative individuals, a solid mission and focus on clients, and and a no-drama environment where people are hard-working and dedicated to giving their best in support of a greater purpose all resonate greatly for me. Not without its external and internal challenges, CHP is committed to working in concert with community partners and City offices to change the trajectory for homeless individuals in SF and eradicate poverty as a social injustice.

2

Professional with expertise in this field

Rating: 5

Housing is a right. Community Housing Partnership embodies this belief by providing quality housing with supportive services for the formerly homeless. It is inspiring to see how many lives of our residents have changed for the better with the support of our agency. I am proud to work at an organization that is addressing homelessness in San Francisco in an empathetic, solution-centric way.

2

Professional with expertise in this field

Rating: 5

Community Housing Partnership provides high quality supportive housing and services which helps formerly homeless individuals and families stabilize and meet their goals. CHP staff are dedicated to their work and creative in their approaches. Feedback loops with clients are incorporated to continually improve services.

2 James211

Professional with expertise in this field

Rating: 5

I've worked at CHP since 2004. CHP started as a project of the Coalition On Homelessness and Council of Community Housing Organizations about 25 years ago. I'm proud to help build on that foundation and watch residents take leadership roles in Community Organizing work. From the Janitors to the Directors, I'm also inspired by my co-workers who put in the hours to help hundreds of people exit homelessness.

2

Professional with expertise in this field

Rating: 5

This local organization is cutting edge in finding ways to house and serve individuals experiencing homelessness. Currently, they house over 1400 individuals and families who have experience homelessness and are looking to help each person reach self-sufficiency. Nationally, success in supportive housing is measured by housing retention, but Community Housing Partnership is beginning to measure success differently - they want to help its residents move beyond supportive housing to less service enriched settings. It's an honor to be a part of an organization that is not only providing a great service to SF residents, but also envisioning a new future for Supportive Housing nationally!

2

Donor

Rating: 5

A pioneer through-and-through. When temporary shelters weren't enough, CHP sprang up - of and by the people - to create a solution to the homelessness crisis by building and operating dignified housing, then integrating it with onsite services. When supportive housing wasn't quite enough, it created yet another solution by launching job training programs, including a social enterprise that gives folks a fair shot at re/entering the labor force. Now, knowing that supportive housing shouldn’t be the end-goal for folks that have overcome homelessness and want to move forward with their lives, CHP is crafting a new paradigm to equip folks with the opportunities to seize their own solutions. A truly empowering force like none-other. Champion their cause like I do, and join the solution(s).

2

Donor

Rating: 5

San Francisco is a beautiful city and homelessness is a visible problem that we witness everyday. As a young professional living in the city, one of the things I can do to help is finding the best organization that passionately works toward solving the problem and supporting its mission. CHP is a service based organization that uses supportive housing as a platform to help homeless in our city, and I believe that my donation is putting to good use. Thanks CHP for doing the great work for the city I love and the people in need!

2

Donor

Rating: 5

Homelessness is a crushing problem in San Francisco and CHP is one of the most important organizations trying to help.

2

Volunteer

Rating: 5

As an intern in their transitional employment social enterprise, I was impressed by their dedication to their work, the business acumen with which they operated, and, most importantly, the relationships they emphasized with their clients and staff.

CHP has a suite of holistic services that requires incredible thought and care to coordinate and get right. From the case managers working in buildings to financial analysts in headquarters, the uniform dedication to the mission is stunning and rare to find.

2

Volunteer

Rating: 5

It's been a great honor to be a volunteer for CHP. Over the past year I've had this amazing opportunity to watch closer what an amazing job these guys do! Helping homeless people not only to have a better opportunity in life, but also helping them shine, showing their talents and become stars.
I'm excited for all that this honorable leadership and staff has still to conquer in the future.

Vanessa Buiatte.

2

Board Member

Rating: 5

As a long-term resident of San Francisco, it is an honor to contribute to its betterment by serving on CHP’s Board.

CHP is a service organization that offers holistic solutions addressing homelessness. CHP provides supportive housing as well as comprehensive job training and placement services, setting up its residents to reach self-sufficiency, independence, and transform their lives.

I admire the work CHP’s committed leadership and staff have been doing for 25+ years and am excited about its future.

1

Volunteer

Rating: 5

Comfortable working environment
Flexible working time
Nice staff

2

Volunteer

Rating: 5

I've been volunteering at CHP for about a year now and have been very impressed by everyone's passion for their mission and how well the staff works together. The services they provide to those in need are tremendous. Their care, concern and passion can be seen in everything they do.

2 Jay_53

Board Member

Rating: 5

It is inspiring to serve on the Board of CHP. I am able to witness the explicit dedication of the leadership team and staff, and the passion they collectively bring to bear to deliver on the important mission of the organization. Homelessness is a visible, longstanding problem in San Francisco, so it is particularly heartening to be a part of an organization that delivers a suite of solutions to what is often times seen as an intractable issue. Using housing as a foundation – which they develop and manage – they provide a comprehensive network of services, including job training and placement programs, to set individuals and families on a pathway to success. I could not be prouder to be part of such a worthy cause.

1

Volunteer

Rating: 5

Community Housing Partnership stands out among the many nonprofits in San Francisco because of its far-reaching vision—to provide housing for homeless San Franciscans and at the same time to offer holistic support services that give residents a chance to stabilize their lives, to succeed in making new lives, often to find and keep jobs. CHP helps residents to become self-sufficient, provides social enterprise and job training, and does community organizing, which allows residents to voice their concerns and desires. CHP is effective because it focuses on transforming lives, not providing temporary solutions. The staff at CHP are smart and compassionate and absolutely dedicated to carrying out that vision.

It is so gratifying to have a chance to volunteer at CHP. I’ve long wanted to do some small thing to help the homeless in San Francisco, and CHP provides a wonderful opportunity because they’ve developed an approach that works.

1

Former staff

Rating: 5

Community Housing Partnership was a pioneer in their field when they began 25+ years ago and remains one of the most innovative and effective organizations ending homelessness in San Francisco.

As a housing developer, they've created some gorgeous buildings that provide dignity and hope to residents. I am also encouraged by the quality of care and support provided to clients & residents by the support services staff. CHP is holistic and addresses the underlying issues that cause those who've experienced homelessness to end up back on the street.

I admire their work and look forward to seeing what they build over the next few years as they continue to roll out the strategic plan they put together recently. It's a testament to their commitment to learning, evaluation, and efficacy! :)

3 Integrity in Numbers

Professional with expertise in this field

Rating: 5

I was engaged on a 3-month project as interim controller and had the opportunity to know the Senior Management Team and worked closely with each member. My role was to observe and recommend the best practices to meet the expanding needs of CHP. Its noble mission is reaping rewards and recognitions. The Executive Team is sincere and loyal to CHP's mission of providing decent affordable housing to former homeless in San Francisco

I will not forget and will be supportive.

2

General Member of the Public

Rating: 4

San Francisco has a huge number of non-profits, most of which I'm sure are helpful. I can honestly say that the Community Housing Partnership has touched me & my my daughter through it's work with our closest friends & neighbors. My daughter was in the 2009 Talent show with 5 classmates/clients. This year my daughters best friend from school (since kindergarten) was in the Talent Show and their group took 1st place! Another friend and her 2 year old daughter have a safe place to live thanks to the Community Housing Partnership. Whatever it is they are doing is working. I have another neighbor interning, training to go to work! Keep it up!

2

Professional with expertise in this field

Rating: 5

Community Housing Partnership makes a tremendous difference in the lives of the residents it serves. Their housing and services make it possible for people to move beyond homelessness and gain jobs and hope. I have interacted with CHP tenants and have been inspired by their personal tales of overcoming challenges in their lives, and the stability and *dignity* that they have gained through living in CHP buildings and participating in their programs.

1

General Member of the Public

Rating: 5

Postive affect on the community and pleasant all around.

1

Professional with expertise in this field

Rating: 5

At its core, Community Housing Partnership is a community-based organization that provides permanently affordable housing and essential support services for some of the most disadvantaged single adults and families living in San Francisco. I have worked with CHP staff over the past five years, and I am always impressed by their hard work, thoughtfulness and dedication to serving formerly homeless men, women and children in their portfolio of supportive housing properties.

1

Donor

Rating: 5

I've watched Community Housing Partnership grow over the years, opening new buildings and providing homes for more and more needy San Franciscans. I've been a donor to CHP for many years, and I increasingly feel that my money each year is supporting an agency that really knows what they're doing, is very good at creating innovative solutions, and that is really making a difference in the crisis of homelessness in this city.

1

General Member of the Public

Rating: 5

I have been impressed with how Community Housing Partnership involves the surrounding neighbors in their projects. I live near a project and was skeptical of them taking our input and incorporating it into their project; however, now that the building is open it has become a welcome addition to our neighborhood.

1

Donor

Rating: 5

I have been a faithful donor to Community Housing Partnership for the past several years. Their ability to address the problem of homelessness by engaging people on a personal level is second to none. The organization has also demonstrated the ability to build strong relationships in the neighborhoods where they build housing. I've felt my investment in this organization has been rewarded far more than I expected.

1 Becky D.

Professional with expertise in this field

Rating: 5

Community Housing Partnership is an amazing organization that reaches people who might otherwise have no options for housing or support. Community Housing Partnership combines the tangible aspect of housing with the less tangible aspect of tenant services and support, melding the two to create an organization unlike any other!

1

Professional with expertise in this field

Rating: 5

I worked for CHP for 14 years, and had the unique pleasure of helping to grow the organization from an idea into a reality. I will never forget the night we bought our first building for housing - a friend and I spent the night hugging the building and rejoicing that we were now real estate holders! CHP has been real in its attempts to credate and maintain safe, permanent and affordable housing in a very expensive city, and to integrate supportive services and employment oppotunities into the housing. This has resulted in many low-income, homeless people being able to end their personal homelessness and poverty for long periods of time or forever! CHP treats homeless people and its tenants with extraordinary respect and in turn tenants have taken great pride in preserving the housing and also working as staff or helping to build the housing. CHP is a true community devlopment corporation who truly prioritizes the well-being of low-income individuals in the San Francisco area. In order to represent this well-being CHP includes tenants and homeless people in every aspect of the organization, including on the Board of Directors. I love the CHP and will forever be honored to have been a part of its wonderful history!

Professional with expertise in this field

Rating: 5

I have known and worked with CHP for about 15 years now. As housing and service proders I believe they serve the community at its best. Throughout the years CHP has a proven record of assisting people from the community become and stay employed and also provide a good quality place to call home. It's keping the organizations creative minds and souls that leads to such success.

Donor

Rating: 4

Community Housing Partnership showed me that they do great work and are a cost effective way to end homeless. They combine housing and service, getting folks off the street and into a home of their own. They provide employment services and counseling. They are great organization.

Jeff K.

Professional with expertise in this field

Rating: 5

Community Housing Partnership is one of the best nonprofit organizations I have encountered in my 20+ years in the sector. They have an unprecendented success rate of 98% in keeping formerly homeless people in permanent housing. The Community Housing Partnership also demonstrates incredible integrity in how it uses its resources. This integrity is also evident in the advocacy and organizing work done by this amazing organization.

Volunteer

Rating: 5

Community Housing Partnership has been at the forefront of this country's efforts to provide solutions to homelessness for 20 years. And as CHP works to create pioneering and effective solutions for families and individuals who have endured homelessness, they remain true to their advocacy for the rights and well being of some of our country's most disenfranchised citizens. I am proud to support this courageous organization and its work to create a model for ending homelessness.