I am so disappointed in this vet. I recently purchased expensive flea meds for my cat from them. The medicine does not work, however, and when I called the vet to ask if I could get a refund or replacement meds I was spoken to rudely and all my requests for assistance were denied. So I am out a lot of money and still have a cat suffering with fleas which they seemed to care less about. I will never go there again. Please use another vet.
I've taken my dogs here for atleast 20 years, and I've been treated progressively worse by the staff over the last 6 years. I've called, been placed on hold for over 20 min, hung up on, and charged for services that I was advised my pets needed and then discovered later weren't necessary. The front desk staff including top managers are extremely unprofessional, rude, biased, slow, unorganized, unhelpful, blantantly refuse to do their jobs, and shouldn't be running an office. They are not in business to help pets and animals lovers. They are only interested in collecting a pay check and going home.
All of the cats the person above is talking about have been fixed. They are well taken care of, much better than being loose on the streets. Sorry you had a bad experience but believe me Clay Humane is a fantastic place full of loving and caring people that have dedicated their lives to helping animals.
Review from Guidestar
This place is a joke. Made an appt for my dog to be neutered. Got him there and they wan
ted an extra 100.00 from what they quoted me. They have cats running around every where outside. They wanted to take the muzzle off from my dog even though they was told he will bite when he is nervous or around people he doesn't know. They told my husband when he got there to drop him off that they told me about the extra 100.00 for blood work because he is over 5 years old. Liars!!! Don't donate or take your animals here.!
Clay Humane is not a shelter facility, however, that doesn't prevent people from dropping off animals from time to time. Clay Humane does not have the room for these unwanted pets but will foster or house them until they can find permanent, loving homes. I actually adopted my Walker coonhound from them and she has been a wonderful addition to my family. Right now Clay Humane is offering free spay/neuters to feral AND owned cats in Clay County at their own expense to help lower the euthanasia rate in our area. In November 2013 they will be offering $25 spay/neuters for pit bulls or pit-mixes. This is a tremendous help to our community and I recommend their vets to everyone.
Review from Guidestar